Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FWPCOT6201 Mapping and Delivery Guide
Manage community engagement

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency FWPCOT6201 - Manage community engagement
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the outcomes required to develop and implement plans for community engagement to achieve sustainable environmental, economic and community benefit. This unit applies to job roles at a senior management level across the full scope of forest and wood products industry workplaces and to operations of all sizes. No licensing, legislative, regulatory, or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

The following resources must be made available:

Computers, keyboards, printers and software used to prepare correspondence with community stakeholders and to prepare organisational plans and reports.

Information on local community.

Current journals, Australian and international case studies on community engagement.

Organisational policies and procedures for community engagement.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessor requirements

Assessors must:

Hold the appropriate assessor competency standards as outlined in regulations; and

be able to demonstrate vocational competencies at least to the level being assessed; and

be able to demonstrate how they are continuing to develop their VET knowledge and skills as well as maintaining their industry currency and assessor competence.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Scope need for community engagement
  • Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.
  • Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.
  • Define target community groups in line with identified issues and purpose of engagement.
  • Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.
       
Element: Develop community engagement plan
  • Establish purpose and objectives of community engagement in consultation with key stakeholders.
  • Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.
  • Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.
  • Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.
  • Obtain relevant organisational commitment to and approval of community engagement plan.
       
Element: Implement community engagement plan
  • Determine resource requirements and implementation timelines.
  • Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.
  • Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.
  • Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.
  • Implement mechanisms for communities to raise their own issues with the organisation.
  • Identify barriers to community engagement and formulate and implement solutions in line with the community context.
  • Implement feedback methods in line with plan and respond to maximise community participation.
       
Element: Evaluate community engagement plan
  • Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.
  • Evaluate engagement outcomes against purpose and objectives.
  • Document and share outcomes with community stakeholders and key organisational personnel.
  • Provide feedback to participants on how the outcomes have informed organisational planning or decision making.
  • Prepare recommendations for future programs based on consultation and analysis.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Scope need for community engagement

1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

1.3 Define target community groups in line with identified issues and purpose of engagement.

1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

2. Develop community engagement plan

2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.

2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

2.5 Obtain relevant organisational commitment to and approval of community engagement plan.

3. Implement community engagement plan

3.1 Determine resource requirements and implementation timelines.

3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

3.5 Implement mechanisms for communities to raise their own issues with the organisation.

3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.7 Implement feedback methods in line with plan and respond to maximise community participation.

4. Evaluate community engagement plan

4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

4.2 Evaluate engagement outcomes against purpose and objectives.

4.3 Document and share outcomes with community stakeholders and key organisational personnel.

4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

4.5 Prepare recommendations for future programs based on consultation and analysis.

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

Determine and report on:

local community characteristics and demographics

key community perceptions and concerns with organisational practice

organisational issues requiring community engagement

range of benefits of engaging community in consultation processes

organisational opportunities for community engagement

constraints and barriers to community engagement.

Develop a community engagement framework to assist in analysing and responding to community engagement issues

Document two community engagement plans for two different and diverse community groups containing the following information:

purpose, objectives and parameters for the community engagement

resource requirements and roles and responsibilities of organisational personnel

benefits and constraints for both parties

community engagement strategies

mechanisms for the community groups to raise their own issues with the organisation

how the organisation will build the capacity of the community groups to engage with the organisation

mechanisms for community feedback and methods of response.

Implement and evaluate one of the above community engagement plans for the community group or participant sample.

A person competent in this unit must be able to demonstrate knowledge of:

Community engagement frameworks, including

core principles and indicators

standards

performance rating measures

types, methods and levels of engagement

communication modes

decision making mechanisms

Key community perceptions and concerns with forest and wood products industry practice.

Common forest and wood products industry issues requiring community engagement and range of benefits of engaging community in consultation processes.

Community engagement theory and principles

Strategies and techniques for community engagement

Relationship and partnership building principles and techniques.

Communication styles appropriate for establishing and fostering transparent relationships or partnerships with individuals and communities.

Leadership principles and expectations management.

Features, benefits and processes for a range of community engagement and consultation strategies.

Organisational opportunities for community involvement.

Constraints and barriers to community engagement.

Processes of individual and group advocacy.

Demographic features of the local community, including:

socio-economic diversity

gender diversity

cultural mix

household structures

education levels

political orientations

religious beliefs

industry and business structures.

Characteristics of local communities and factors affecting community engagement, including:

dynamics of community

community power structures

big politics versus community politics (big 'P' v little 'p')

collaborations

formal and informal community networks, partnerships and lobby groups

strength and views publicised by business community and local media organisations.

Organisational requirements, policies and procedures for:

community engagement

communication and media engagement.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1. Scope need for community engagement

1.1 Develop a community engagement framework to assist in analysing and responding to issues that require community engagement.

1.2 Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes.

1.3 Define target community groups in line with identified issues and purpose of engagement.

1.4 Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups.

2. Develop community engagement plan

2.1 Establish purpose and objectives of community engagement in consultation with key stakeholders.

2.2 Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options.

2.3 Identify barriers to community involvement, recognising community diversity, and develop strategies to address them.

2.4 Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan.

2.5 Obtain relevant organisational commitment to and approval of community engagement plan.

3. Implement community engagement plan

3.1 Determine resource requirements and implementation timelines.

3.2 Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities.

3.3 Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement.

3.4 Provide opportunities for individuals and communities to develop their capacity to engage with the organisation.

3.5 Implement mechanisms for communities to raise their own issues with the organisation.

3.6 Identify barriers to community engagement and formulate and implement solutions in line with the community context.

3.7 Implement feedback methods in line with plan and respond to maximise community participation.

4. Evaluate community engagement plan

4.1 Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders.

4.2 Evaluate engagement outcomes against purpose and objectives.

4.3 Document and share outcomes with community stakeholders and key organisational personnel.

4.4 Provide feedback to participants on how the outcomes have informed organisational planning or decision making.

4.5 Prepare recommendations for future programs based on consultation and analysis.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop a community engagement framework to assist in analysing and responding to issues that require community engagement. 
Identify organisational issues requiring community engagement and evaluate benefits of engaging community in consultation processes. 
Define target community groups in line with identified issues and purpose of engagement. 
Evaluate a range of community engagement strategies in line with identified issues and characteristics of target groups. 
Establish purpose and objectives of community engagement in consultation with key stakeholders. 
Design community engagement strategies that are relevant, achievable, measurable and flexible to allow for emergence of new ideas and options. 
Identify barriers to community involvement, recognising community diversity, and develop strategies to address them. 
Embed processes for communication, monitoring, reporting, feedback and evaluation in the plan. 
Obtain relevant organisational commitment to and approval of community engagement plan. 
Determine resource requirements and implementation timelines. 
Communicate objectives and constraints of engagement to appropriate personnel and allocate resources, roles and responsibilities. 
Identify and manage expectations of participants, provide information throughout engagement process and maintain community engagement. 
Provide opportunities for individuals and communities to develop their capacity to engage with the organisation. 
Implement mechanisms for communities to raise their own issues with the organisation. 
Identify barriers to community engagement and formulate and implement solutions in line with the community context. 
Implement feedback methods in line with plan and respond to maximise community participation. 
Analyse feedback on quality and effectiveness of engagement strategies from appropriate personnel and community stakeholders. 
Evaluate engagement outcomes against purpose and objectives. 
Document and share outcomes with community stakeholders and key organisational personnel. 
Provide feedback to participants on how the outcomes have informed organisational planning or decision making. 
Prepare recommendations for future programs based on consultation and analysis. 

Forms

Assessment Cover Sheet

FWPCOT6201 - Manage community engagement
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Assessment Record Sheet

FWPCOT6201 - Manage community engagement

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(add lines for each task)

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Overall assessment result: Competent Not yet competent

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