Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
HLTAHW009 Mapping and Delivery Guide
Provide information about social and emotional support
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | HLTAHW009 - Provide information about social and emotional support |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to communicate with clients requiring social and emotional support and provide information about available referral options. It provides basic skills and knowledge in social and emotional support required by those involved in face-to-face delivery of primary health care services.This unit applies to Aboriginal and/or Torres Strait Islander Health Workers working as part, and under the supervision, of a multidisciplinary primary health care team to provide a range of primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. This unit equips Aboriginal and/or Torres Strait Islander Health Workers to provide support related to social and emotional wellbeing and does not infer that they are qualified counsellors.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Skills must be demonstrated working: in a health service or centre as part of, and under the supervision of, a multidisciplinary primary health care team with Aboriginal and/or Torres Strait Islander clients and communities. In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical. Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment. Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors. Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is: an Aboriginal and/or Torres Strait Islander Health Worker or: accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Elements define the essential outcomes. | ||||||||
Element: Identify social and emotional needs of clients |
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Element: Provide information about available social and emotional support services |
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Element: Assist clients to receive support for social and emotional wellbeing |
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Element: Follow up clients after accessing social and emotional supports |
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Element: Apply self-care strategies |
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