Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW019 Mapping and Delivery Guide
Deliver primary health care programs for Aboriginal and/or Torres Strait Islander communities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTAHW019 - Deliver primary health care programs for Aboriginal and/or Torres Strait Islander communities
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge to deliver health care programs to address identified needs in Aboriginal and/or Torres Strait Islander communities. The unit applies to those Aboriginal and/or Torres Strait Islander Health Workers providing a range of primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated working:

in a health service or centre

as part of a multidisciplinary primary health care team

with Aboriginal and/or Torres Strait Islander clients and communities.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Undertake health checks to inform health programs
  • Use effective and culturally appropriate and safe communication skills to provide information to clients and obtain consent to conduct health checks
  • Show respect for community values, beliefs, gender roles and taboos in conducting health checks and screening
  • Use appropriate screening protocols to target disease patterns for particular age, sex, ethnicity, regional and other societal groups
  • Investigate significant variations detected through screening and other health checks and interpret in line with clinical protocols
  • Explain outcomes of health checks to clients and/or significant others
  • Provide health checks and associated health information opportunistically on client presentation to a health service
  • Accurately and promptly record all health assessment outcomes according to organisational procedures and policies
       
Element: Provide health care programs to address identified common problems
  • Take a team approach to primary health care, including appropriate referral to specialist care providers, and other agencies
  • Identify, treat and/or refer common health problems, as part of the program
  • Support clients and families in accessing health care services and associated benefits as required
  • Provide guidance, support and assistance to individuals and families coping with social and emotional issues according to identified needs and cultural protocols
  • Explain health lifestyle practices to clients and check their understanding
  • Ensure health care programs support clients to take a self-care approach to health in line with individual needs and organisational and community requirements
       
Element: Manage the delivery of health programs
  • Provide health care programs to the community in ways consistent with community values and beliefs
  • Integrate promotion of health screening, surveillance and education activities with provision of therapeutic care
  • Organise follow-up care for clients with identified health problems using computer- and/or paper-based registers
  • Produce lists of clients with significantly overdue health care checks and employ active recall strategies
  • Identify and address social and environmental interventions that may improve health in partnership with the community and other agencies
  • Establish and maintain links with support agencies, resource networks and associated health services in the local and regional area
       
Element: Evaluate health programs
  • Collect and document data to contribute to the evaluation of health programs
  • Interpret data according to program and organisational requirements to identify the strengths and areas for improvement of health programs
  • Report on findings to management in line with organisational guidelines
  • Maintain client and community confidentiality in line with organisational and community requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Undertake health checks to inform health programs

1.1 Use effective and culturally appropriate and safe communication skills to provide information to clients and obtain consent to conduct health checks

1.2 Show respect for community values, beliefs, gender roles and taboos in conducting health checks and screening

1.3 Use appropriate screening protocols to target disease patterns for particular age, sex, ethnicity, regional and other societal groups

1.4 Investigate significant variations detected through screening and other health checks and interpret in line with clinical protocols

1.5 Explain outcomes of health checks to clients and/or significant others

1.6 Provide health checks and associated health information opportunistically on client presentation to a health service

1.7 Accurately and promptly record all health assessment outcomes according to organisational procedures and policies

2. Provide health care programs to address identified common problems

2.1 Take a team approach to primary health care, including appropriate referral to specialist care providers, and other agencies

2.2 Identify, treat and/or refer common health problems, as part of the program

2.3 Support clients and families in accessing health care services and associated benefits as required

2.4 Provide guidance, support and assistance to individuals and families coping with social and emotional issues according to identified needs and cultural protocols

2.5 Explain health lifestyle practices to clients and check their understanding

2.6 Ensure health care programs support clients to take a self-care approach to health in line with individual needs and organisational and community requirements

3. Manage the delivery of health programs

3.1 Provide health care programs to the community in ways consistent with community values and beliefs

3.2 Integrate promotion of health screening, surveillance and education activities with provision of therapeutic care

3.3 Organise follow-up care for clients with identified health problems using computer- and/or paper-based registers

3.4 Produce lists of clients with significantly overdue health care checks and employ active recall strategies

3.5 Identify and address social and environmental interventions that may improve health in partnership with the community and other agencies

3.6 Establish and maintain links with support agencies, resource networks and associated health services in the local and regional area

4. Evaluate health programs

4.1 Collect and document data to contribute to the evaluation of health programs

4.2 Interpret data according to program and organisational requirements to identify the strengths and areas for improvement of health programs

4.3 Report on findings to management in line with organisational guidelines

4.4 Maintain client and community confidentiality in line with organisational and community requirements

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of the unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

delivered and maintained at least one primary health care program to Aboriginal and/or Torres Strait Islander communities, including:

- undertaking health checks relevant to the program content area

- implementing screening procedures

- explaining and describing procedures and illnesses/disorders to clients using clear, simple, culturally appropriate language

- promoting healthy lifestyles

- offering brief interventions as required to support individual client health

- observing, obtaining and interpreting client information in relation to health issues, behaviour and health services

- communicating and negotiating as required with colleagues, community members and other agencies and negotiating with them as required

- reading and writing reports

- interpreting simple statistics, charts and test results relevant to the program

- preparing written documentation relevant to the program

- using computer-based and/or paper-based client record systems

- demonstrating client confidentiality at all times when handling client information obtained in writing or verbally

evaluated at least one health care program by:

- working with groups in the community to seek input and feedback on health services

- ensuring the program addresses specific client and community needs for guidance, support and information

- ensuring delivery is consistent with community needs, values and beliefs.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisational policies and procedures and legislation or regulations relating to:

- client confidentiality

- referral, including various levels of urgency, and follow-up of client

- mandatory reporting

- notifiable communicable diseases

- limits of own ability and authority

- reporting procedures

- documentation

health screening and surveillance methods relevant to the area/region, including:

- use of equipment

- testing procedures

- interpretation and analysis of results of testing

- ‘normal’ range of results

- record-keeping for effective follow-up and management

occupational health and safety practices and procedures relevant to the work (e.g. manual handling)

contact details of available health and support services in the region and how to access them

evaluation methodology

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Undertake health checks to inform health programs

1.1 Use effective and culturally appropriate and safe communication skills to provide information to clients and obtain consent to conduct health checks

1.2 Show respect for community values, beliefs, gender roles and taboos in conducting health checks and screening

1.3 Use appropriate screening protocols to target disease patterns for particular age, sex, ethnicity, regional and other societal groups

1.4 Investigate significant variations detected through screening and other health checks and interpret in line with clinical protocols

1.5 Explain outcomes of health checks to clients and/or significant others

1.6 Provide health checks and associated health information opportunistically on client presentation to a health service

1.7 Accurately and promptly record all health assessment outcomes according to organisational procedures and policies

2. Provide health care programs to address identified common problems

2.1 Take a team approach to primary health care, including appropriate referral to specialist care providers, and other agencies

2.2 Identify, treat and/or refer common health problems, as part of the program

2.3 Support clients and families in accessing health care services and associated benefits as required

2.4 Provide guidance, support and assistance to individuals and families coping with social and emotional issues according to identified needs and cultural protocols

2.5 Explain health lifestyle practices to clients and check their understanding

2.6 Ensure health care programs support clients to take a self-care approach to health in line with individual needs and organisational and community requirements

3. Manage the delivery of health programs

3.1 Provide health care programs to the community in ways consistent with community values and beliefs

3.2 Integrate promotion of health screening, surveillance and education activities with provision of therapeutic care

3.3 Organise follow-up care for clients with identified health problems using computer- and/or paper-based registers

3.4 Produce lists of clients with significantly overdue health care checks and employ active recall strategies

3.5 Identify and address social and environmental interventions that may improve health in partnership with the community and other agencies

3.6 Establish and maintain links with support agencies, resource networks and associated health services in the local and regional area

4. Evaluate health programs

4.1 Collect and document data to contribute to the evaluation of health programs

4.2 Interpret data according to program and organisational requirements to identify the strengths and areas for improvement of health programs

4.3 Report on findings to management in line with organisational guidelines

4.4 Maintain client and community confidentiality in line with organisational and community requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Use effective and culturally appropriate and safe communication skills to provide information to clients and obtain consent to conduct health checks 
Show respect for community values, beliefs, gender roles and taboos in conducting health checks and screening 
Use appropriate screening protocols to target disease patterns for particular age, sex, ethnicity, regional and other societal groups 
Investigate significant variations detected through screening and other health checks and interpret in line with clinical protocols 
Explain outcomes of health checks to clients and/or significant others 
Provide health checks and associated health information opportunistically on client presentation to a health service 
Accurately and promptly record all health assessment outcomes according to organisational procedures and policies 
Take a team approach to primary health care, including appropriate referral to specialist care providers, and other agencies 
Identify, treat and/or refer common health problems, as part of the program 
Support clients and families in accessing health care services and associated benefits as required 
Provide guidance, support and assistance to individuals and families coping with social and emotional issues according to identified needs and cultural protocols 
Explain health lifestyle practices to clients and check their understanding 
Ensure health care programs support clients to take a self-care approach to health in line with individual needs and organisational and community requirements 
Provide health care programs to the community in ways consistent with community values and beliefs 
Integrate promotion of health screening, surveillance and education activities with provision of therapeutic care 
Organise follow-up care for clients with identified health problems using computer- and/or paper-based registers 
Produce lists of clients with significantly overdue health care checks and employ active recall strategies 
Identify and address social and environmental interventions that may improve health in partnership with the community and other agencies 
Establish and maintain links with support agencies, resource networks and associated health services in the local and regional area 
Collect and document data to contribute to the evaluation of health programs 
Interpret data according to program and organisational requirements to identify the strengths and areas for improvement of health programs 
Report on findings to management in line with organisational guidelines 
Maintain client and community confidentiality in line with organisational and community requirements 

Forms

Assessment Cover Sheet

HLTAHW019 - Deliver primary health care programs for Aboriginal and/or Torres Strait Islander communities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAHW019 - Deliver primary health care programs for Aboriginal and/or Torres Strait Islander communities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: