Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW024 Mapping and Delivery Guide
Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency HLTAHW024 - Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge as preparation for working with Aboriginal or Torres Strait Islander communities to provide health education and support relating to alcohol and other drugs (AOD) and mental health. It addresses the rights and responsibilities of the position, the system in which this work is undertaken and the professional boundaries and cultural issues relating to this type of work.This unit applies to those Aboriginal and/or Torres Strait Islander Health Workers providing a range of primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated working:

in a health service or centre

as part of a multidisciplinary primary health care team

with Aboriginal and/or Torres Strait Islander clients and communities.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Work within the context of alcohol and other drugs and mental health
  • Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients
  • Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work
  • Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities
  • Work within the role and limitations of the job definition and community expectations of the role
       
Element: Demonstrate commitment to the philosophy of social and emotional wellbeing
  • Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality
  • Consider the rights of the individual in all work undertaken
  • Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work
  • Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles
  • Give clients, family and community the opportunity to participate in service planning and support activities
  • Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities
  • Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs
       
Element: Work within legal and ethical boundaries
  • Complete documentation in accordance with legal and ethical requirements
  • Maintain confidentiality in accordance with organisational policies and protocols
  • Liaise with other organisations as appropriate
  • Consider the rights of the individual in all work undertaken
  • Carry out duties within relevant legislative requirements and frameworks as required
       
Element: Maintain accountability and responsibilities
  • Access the organisation’s policies and procedures in regard to workers and operate in accordance with these
  • Ensure all work is undertaken within the organisation’s reporting and accountability frameworks
  • Follow organisational occupational health and safety guidelines
  • Access information to clarify the employer’s responsibilities to the worker
  • Observe organisational requirements for participation in processes as appropriate
       
Element: Observe professional boundaries when working
  • Communicate professional boundaries to clients in a culturally appropriate and safe manner
  • Maintain confidentiality when working with clients and other agencies
  • Observe organisational boundaries when working with clients and other agencies
  • Clarify organisational expectations with particular regard to professional and personal boundaries
       
Element: Work with the clients involved with the justice system
  • Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols
  • Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system
  • Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate
       
Element: Complete relevant documentation
  • Collect information (i.e. data) as required to complete workplace documentation
  • Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Work within the context of alcohol and other drugs and mental health

1.1 Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work

1.3 Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities

1.4 Work within the role and limitations of the job definition and community expectations of the role

2. Demonstrate commitment to the philosophy of social and emotional wellbeing

2.1 Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality

2.2 Consider the rights of the individual in all work undertaken

2.3 Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

2.4 Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

2.5 Give clients, family and community the opportunity to participate in service planning and support activities

2.6 Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities

2.7 Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs

3. Work within legal and ethical boundaries

3.1 Complete documentation in accordance with legal and ethical requirements

3.2 Maintain confidentiality in accordance with organisational policies and protocols

3.4 Liaise with other organisations as appropriate

3.5 Consider the rights of the individual in all work undertaken

3.6 Carry out duties within relevant legislative requirements and frameworks as required

4. Maintain accountability and responsibilities

4.1 Access the organisation’s policies and procedures in regard to workers and operate in accordance with these

4.2 Ensure all work is undertaken within the organisation’s reporting and accountability frameworks

4.3 Follow organisational occupational health and safety guidelines

4.4 Access information to clarify the employer’s responsibilities to the worker

4.5 Observe organisational requirements for participation in processes as appropriate

5. Observe professional boundaries when working

5.1 Communicate professional boundaries to clients in a culturally appropriate and safe manner

5.2 Maintain confidentiality when working with clients and other agencies

5.3 Observe organisational boundaries when working with clients and other agencies

5.4 Clarify organisational expectations with particular regard to professional and personal boundaries

6. Work with the clients involved with the justice system

6.1 Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols

6.2 Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system

6.3 Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate

7. Complete relevant documentation

7.1 Collect information (i.e. data) as required to complete workplace documentation

7.2 Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

undertaken AOD and mental health work with clients within the legal and ethical boundaries of the work and with a commitment to the philosophy of social and emotional wellbeing

maintained the professional boundaries of the work role and addressed accountability and responsibilities appropriately when performing work role and in interacting with each client

addressed the needs of clients from culturally and linguistically diverse backgrounds and balanced expectations of the organisation, the community and clients

completed all reports and documentation relevant to the client and their treatment

advocated and supported clients when required.

All performance evidence must be performed at least once.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisational policies and procedures and legislation or regulations relating to:

- client confidentiality

- referral, including various levels of urgency, and follow-up of clients

- mandatory reporting

- notifiable communicable diseases

- limits of own ability and authority

- reporting procedures

- documentation

impact of cultural and spiritual factors on the way mental health problems develop and present

rights as employees – industrial awards, duty of care, occupational health and safety, workers’ compensation

support systems available for employees – e.g. counselling, unions, professional associations

the role, rights and responsibilities relating to social and emotional wellbeing work:

- legal responsibilities to clients, organisation and self

- reporting responsibilities

- accountability to organisation and community

- confidentiality requirements for social and emotional wellbeing work

- ethical responsibilities

- professional boundaries

justice system and its processes relevant for the jurisdiction

relevant mental health legislation and regulations for the jurisdiction

conflict resolution and mediation.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Work within the context of alcohol and other drugs and mental health

1.1 Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work

1.3 Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities

1.4 Work within the role and limitations of the job definition and community expectations of the role

2. Demonstrate commitment to the philosophy of social and emotional wellbeing

2.1 Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality

2.2 Consider the rights of the individual in all work undertaken

2.3 Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

2.4 Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

2.5 Give clients, family and community the opportunity to participate in service planning and support activities

2.6 Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities

2.7 Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs

3. Work within legal and ethical boundaries

3.1 Complete documentation in accordance with legal and ethical requirements

3.2 Maintain confidentiality in accordance with organisational policies and protocols

3.4 Liaise with other organisations as appropriate

3.5 Consider the rights of the individual in all work undertaken

3.6 Carry out duties within relevant legislative requirements and frameworks as required

4. Maintain accountability and responsibilities

4.1 Access the organisation’s policies and procedures in regard to workers and operate in accordance with these

4.2 Ensure all work is undertaken within the organisation’s reporting and accountability frameworks

4.3 Follow organisational occupational health and safety guidelines

4.4 Access information to clarify the employer’s responsibilities to the worker

4.5 Observe organisational requirements for participation in processes as appropriate

5. Observe professional boundaries when working

5.1 Communicate professional boundaries to clients in a culturally appropriate and safe manner

5.2 Maintain confidentiality when working with clients and other agencies

5.3 Observe organisational boundaries when working with clients and other agencies

5.4 Clarify organisational expectations with particular regard to professional and personal boundaries

6. Work with the clients involved with the justice system

6.1 Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols

6.2 Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system

6.3 Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate

7. Complete relevant documentation

7.1 Collect information (i.e. data) as required to complete workplace documentation

7.2 Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies)

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Consider the relationship between AOD and mental health (including dual diagnosis) when working with clients 
Identify difficulties that the worker may encounter in carrying out their role in the community and take these into consideration in the work 
Take into account in service delivery the changing role of females and males within Aboriginal and Torres Strait Islander communities 
Work within the role and limitations of the job definition and community expectations of the role 
Build and maintain a relationship of trust with the client and/or family/carer, with active promotion of and strict adherence to confidentiality 
Consider the rights of the individual in all work undertaken 
Consistently demonstrate understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work 
Demonstrate commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles 
Give clients, family and community the opportunity to participate in service planning and support activities 
Take into account personal values, history, experiences and family/kinship when working with Aboriginal and/or Torres Strait Islander communities 
Support the role of traditional healers and use of bush or traditional medicines as appropriate to each client’s needs 
Complete documentation in accordance with legal and ethical requirements 
Maintain confidentiality in accordance with organisational policies and protocols 
Liaise with other organisations as appropriate 
Consider the rights of the individual in all work undertaken 
Carry out duties within relevant legislative requirements and frameworks as required 
Access the organisation’s policies and procedures in regard to workers and operate in accordance with these 
Ensure all work is undertaken within the organisation’s reporting and accountability frameworks 
Follow organisational occupational health and safety guidelines 
Access information to clarify the employer’s responsibilities to the worker 
Observe organisational requirements for participation in processes as appropriate 
Communicate professional boundaries to clients in a culturally appropriate and safe manner 
Maintain confidentiality when working with clients and other agencies 
Observe organisational boundaries when working with clients and other agencies 
Clarify organisational expectations with particular regard to professional and personal boundaries 
Provide advocacy and support for clients involved with the justice system as appropriate and in accordance with organisational policies and protocols 
Identify and observe the role and limitations of Aboriginal and/or Torres Strait Islander Health Workers work within the justice system 
Access, on behalf of clients, the processes of the justice system that will impact on clients, as appropriate 
Collect information (i.e. data) as required to complete workplace documentation 
Complete documentation appropriate to the social and emotional wellbeing work role in line with organisational requirements and reporting arrangements (such as reports to funding bodies) 

Forms

Assessment Cover Sheet

HLTAHW024 - Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHW024 - Work in alcohol, other drugs & mental health care w/ Aboriginal &/or Torres Strait Islander Comm.

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: