Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW049 Mapping and Delivery Guide
Work effectively in social and emotional wellbeing

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTAHW049 - Work effectively in social and emotional wellbeing
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge as an introduction for an Aboriginal or Torres Strait Islander Health Worker to provide social and emotional wellbeing support. It addresses the rights and responsibilities of the position, the system in which this work is undertaken, and the professional boundaries and cultural issues relating to this type of work.The unit applies to those Aboriginal and/or Torres Strait Islander Health Workers working independently and as part of a multidisciplinary team to deliver primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. This unit equips Aboriginal and/or Torres Strait Islander Health Workers to provide support related to social and emotional wellbeing and does not infer that they are qualified counsellors.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Work within the context of social and emotional wellbeing
  • Acknowledge differences between roles of social and emotional wellbeing workers and Aboriginal Primary Health Care workers as appropriate
  • Identify difficulties that the worker may encounter in carrying out their role in the community and take into consideration in the work
  • Take into account the changing role of females and males within Aboriginal and Torres Strait Islander communities, in service delivery
  • Work within the role and limitations of the worker’s job definition and community expectations of their role
       
Element: Work within the legal and ethical boundaries of the social and emotional wellbeing worker
  • Complete documentation in accordance with legal and ethical requirements
  • Maintain confidentiality in accordance with organisational policies and protocols
  • Include traditional healers in the health team as appropriate
  • Liaise with other organisations as appropriate
  • Consider the rights of the individual in all work undertaken within the social and emotional wellbeing area
  • Carry out duties within the Mental Health Act (or equivalent) as required for social and emotional wellbeing work
       
Element: Maintain accountability and responsibilities
  • Access and work in accordance with organisation policies and procedures in regard to workers
  • Undertake all work within the organisation’s reporting and accountability frameworks
  • Follow organisation occupational health and safety guidelines
  • Access information to clarify the employer’s responsibilities to the worker
  • Observe organisation requirements for participation in processes as appropriate (e.g. in regard to performance appraisal systems)
       
Element: Observe professional boundaries when working
  • Define, understand and communicate professional boundaries to clients in a culturally appropriate manner
  • Maintain confidentiality when working with clients and other agencies
  • Observe organisational boundaries when working with clients and other agencies
  • Clarify organisation expectations with particular regard to the professional and personal boundaries in social and emotional wellbeing work in relation to counselling other staff, or advising management on staff counselling
       
Element: Demonstrate commitment to the philosophy of social and emotional wellbeing
  • Demonstrate in all work undertaken, understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work
  • Maintain in all work undertaken, a demonstrated commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles
  • Give clients, family and community opportunities to participate in service planning and support activities
  • Plan and implement social and emotional wellbeing work taking into account personal values, history, experiences and family/kinship
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Work within the context of social and emotional wellbeing

1.1 Acknowledge differences between roles of social and emotional wellbeing workers and Aboriginal Primary Health Care workers as appropriate

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take into consideration in the work

1.3 Take into account the changing role of females and males within Aboriginal and Torres Strait Islander communities, in service delivery

1.4 Work within the role and limitations of the worker’s job definition and community expectations of their role

2. Work within the legal and ethical boundaries of the social and emotional wellbeing worker

2.1 Complete documentation in accordance with legal and ethical requirements

2.2 Maintain confidentiality in accordance with organisational policies and protocols

2.3 Include traditional healers in the health team as appropriate

2.4 Liaise with other organisations as appropriate

2.5 Consider the rights of the individual in all work undertaken within the social and emotional wellbeing area

2.6 Carry out duties within the Mental Health Act (or equivalent) as required for social and emotional wellbeing work

3. Maintain accountability and responsibilities

3.1 Access and work in accordance with organisation policies and procedures in regard to workers

3.2 Undertake all work within the organisation’s reporting and accountability frameworks

3.3 Follow organisation occupational health and safety guidelines

3.4 Access information to clarify the employer’s responsibilities to the worker

3.5 Observe organisation requirements for participation in processes as appropriate (e.g. in regard to performance appraisal systems)

4. Observe professional boundaries when working

4.1 Define, understand and communicate professional boundaries to clients in a culturally appropriate manner

4.2 Maintain confidentiality when working with clients and other agencies

4.3 Observe organisational boundaries when working with clients and other agencies

4.4 Clarify organisation expectations with particular regard to the professional and personal boundaries in social and emotional wellbeing work in relation to counselling other staff, or advising management on staff counselling

5. Demonstrate commitment to the philosophy of social and emotional wellbeing

5.1 Demonstrate in all work undertaken, understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

5.2 Maintain in all work undertaken, a demonstrated commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

5.3 Give clients, family and community opportunities to participate in service planning and support activities

5.4 Plan and implement social and emotional wellbeing work taking into account personal values, history, experiences and family/kinship

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Work within the context of social and emotional wellbeing

1.1 Acknowledge differences between roles of social and emotional wellbeing workers and Aboriginal Primary Health Care workers as appropriate

1.2 Identify difficulties that the worker may encounter in carrying out their role in the community and take into consideration in the work

1.3 Take into account the changing role of females and males within Aboriginal and Torres Strait Islander communities, in service delivery

1.4 Work within the role and limitations of the worker’s job definition and community expectations of their role

2. Work within the legal and ethical boundaries of the social and emotional wellbeing worker

2.1 Complete documentation in accordance with legal and ethical requirements

2.2 Maintain confidentiality in accordance with organisational policies and protocols

2.3 Include traditional healers in the health team as appropriate

2.4 Liaise with other organisations as appropriate

2.5 Consider the rights of the individual in all work undertaken within the social and emotional wellbeing area

2.6 Carry out duties within the Mental Health Act (or equivalent) as required for social and emotional wellbeing work

3. Maintain accountability and responsibilities

3.1 Access and work in accordance with organisation policies and procedures in regard to workers

3.2 Undertake all work within the organisation’s reporting and accountability frameworks

3.3 Follow organisation occupational health and safety guidelines

3.4 Access information to clarify the employer’s responsibilities to the worker

3.5 Observe organisation requirements for participation in processes as appropriate (e.g. in regard to performance appraisal systems)

4. Observe professional boundaries when working

4.1 Define, understand and communicate professional boundaries to clients in a culturally appropriate manner

4.2 Maintain confidentiality when working with clients and other agencies

4.3 Observe organisational boundaries when working with clients and other agencies

4.4 Clarify organisation expectations with particular regard to the professional and personal boundaries in social and emotional wellbeing work in relation to counselling other staff, or advising management on staff counselling

5. Demonstrate commitment to the philosophy of social and emotional wellbeing

5.1 Demonstrate in all work undertaken, understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work

5.2 Maintain in all work undertaken, a demonstrated commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles

5.3 Give clients, family and community opportunities to participate in service planning and support activities

5.4 Plan and implement social and emotional wellbeing work taking into account personal values, history, experiences and family/kinship

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Acknowledge differences between roles of social and emotional wellbeing workers and Aboriginal Primary Health Care workers as appropriate 
Identify difficulties that the worker may encounter in carrying out their role in the community and take into consideration in the work 
Take into account the changing role of females and males within Aboriginal and Torres Strait Islander communities, in service delivery 
Work within the role and limitations of the worker’s job definition and community expectations of their role 
Complete documentation in accordance with legal and ethical requirements 
Maintain confidentiality in accordance with organisational policies and protocols 
Include traditional healers in the health team as appropriate 
Liaise with other organisations as appropriate 
Consider the rights of the individual in all work undertaken within the social and emotional wellbeing area 
Carry out duties within the Mental Health Act (or equivalent) as required for social and emotional wellbeing work 
Access and work in accordance with organisation policies and procedures in regard to workers 
Undertake all work within the organisation’s reporting and accountability frameworks 
Follow organisation occupational health and safety guidelines 
Access information to clarify the employer’s responsibilities to the worker 
Observe organisation requirements for participation in processes as appropriate (e.g. in regard to performance appraisal systems) 
Define, understand and communicate professional boundaries to clients in a culturally appropriate manner 
Maintain confidentiality when working with clients and other agencies 
Observe organisational boundaries when working with clients and other agencies 
Clarify organisation expectations with particular regard to the professional and personal boundaries in social and emotional wellbeing work in relation to counselling other staff, or advising management on staff counselling 
Demonstrate in all work undertaken, understanding and consideration of the underpinning values and philosophy of social and emotional wellbeing in the context of Aboriginal and/or Torres Strait Islander health work 
Maintain in all work undertaken, a demonstrated commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles 
Give clients, family and community opportunities to participate in service planning and support activities 
Plan and implement social and emotional wellbeing work taking into account personal values, history, experiences and family/kinship 

Forms

Assessment Cover Sheet

HLTAHW049 - Work effectively in social and emotional wellbeing
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAHW049 - Work effectively in social and emotional wellbeing

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: