Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW062 Mapping and Delivery Guide
Supervise health care team

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency HLTAHW062 - Supervise health care team
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge to supervise a group of workers who function as a team to provide health services to the community. This unit applies to those Aboriginal and/or Torres Strait Islander Health Workers providing supervision to other Aboriginal and/or Torres Strait Islander Health Workers working independently and as part of a multidisciplinary team to deliver primary health care services to Aboriginal and/or Torres Strait Islander clients and communities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated working:

in a health service or centre

individually or as a member of a multidisciplinary primary health care team

with Aboriginal and/or Torres Strait Islander clients and communities.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Set team and individual team member objectives
  • Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements
  • Develop team objectives in consultation between workers and supervisor in line with organisation requirements
  • Develop individual objectives in consultation with workers to address team objectives and action plans
       
Element: Identify staffing gaps
  • Work in consultation with supervisors and/or other team members to identify staffing gaps
  • Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes
  • Communicate staffing and training needs to relevant organisation authority for action
       
Element: Supervise daily work schedule
  • Develop duty roster and/or daily work schedule for the team to ensure all required services are met
  • Monitor and adjust work schedules as required to meet action plan needs
       
Element: Facilitate networking and information exchange between team members
  • Identify existing networks for team members and support their use
  • Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes
  • Support use of networks and information exchange processes in the work environment
       
Element: Work with management
  • Consult managers on work issues
  • Keep managers informed of work and team issues
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Set team and individual team member objectives

1.1 Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements

1.2 Develop team objectives in consultation between workers and supervisor in line with organisation requirements

1.3 Develop individual objectives in consultation with workers to address team objectives and action plans

2. Identify staffing gaps

2.1 Work in consultation with supervisors and/or other team members to identify staffing gaps

2.2 Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes

2.3 Communicate staffing and training needs to relevant organisation authority for action

3. Supervise daily work schedule

3.1 Develop duty roster and/or daily work schedule for the team to ensure all required services are met

3.2 Monitor and adjust work schedules as required to meet action plan needs

4. Facilitate networking and information exchange between team members

4.1 Identify existing networks for team members and support their use

4.2 Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes

4.3 Support use of networks and information exchange processes in the work environment

5. Work with management

5.1 Consult managers on work issues

5.2 Keep managers informed of work and team issues

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

supervised at least one health care team on an ongoing basis by:

identifying current networks and establishing new networks for at least three workers

encouraging the use of networks

setting unit objectives in line with priorities, action plans and organisation requirements

developing individual objectives for at least three workers, in line with organisation requirements

identifying and responding to staff gaps in consultation with others

creating and monitoring team rosters and schedules, adjusting as needed

consulting management as required when specific issues arise.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

relevant requirements of legislation, awards and conditions of service

relevant organisation human resource management policies

strategies to meet staff training needs

networking and information exchange processes

existing program policy

organisation guidelines, policies and procedures.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Set team and individual team member objectives

1.1 Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements

1.2 Develop team objectives in consultation between workers and supervisor in line with organisation requirements

1.3 Develop individual objectives in consultation with workers to address team objectives and action plans

2. Identify staffing gaps

2.1 Work in consultation with supervisors and/or other team members to identify staffing gaps

2.2 Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes

2.3 Communicate staffing and training needs to relevant organisation authority for action

3. Supervise daily work schedule

3.1 Develop duty roster and/or daily work schedule for the team to ensure all required services are met

3.2 Monitor and adjust work schedules as required to meet action plan needs

4. Facilitate networking and information exchange between team members

4.1 Identify existing networks for team members and support their use

4.2 Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes

4.3 Support use of networks and information exchange processes in the work environment

5. Work with management

5.1 Consult managers on work issues

5.2 Keep managers informed of work and team issues

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Access organisation, program and action plans and identify priorities/issues for the team in line with organisation requirements 
Develop team objectives in consultation between workers and supervisor in line with organisation requirements 
Develop individual objectives in consultation with workers to address team objectives and action plans 
Work in consultation with supervisors and/or other team members to identify staffing gaps 
Determine needs for additional staff and/or training/development of existing staff in terms of skills required to achieve identified work outcomes 
Communicate staffing and training needs to relevant organisation authority for action 
Develop duty roster and/or daily work schedule for the team to ensure all required services are met 
Monitor and adjust work schedules as required to meet action plan needs 
Identify existing networks for team members and support their use 
Set up new networks and/or information exchange processes as required to facilitate achievement of identified outcomes 
Support use of networks and information exchange processes in the work environment 
Consult managers on work issues 
Keep managers informed of work and team issues 

Forms

Assessment Cover Sheet

HLTAHW062 - Supervise health care team
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHW062 - Supervise health care team

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: