Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW070 Mapping and Delivery Guide
Manage human resources

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTAHW070 - Manage human resources
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge to promote the development and effective use of workers as a resource for the community and organisation.This unit applies to senior Aboriginal and/or Torres Strait Islander Health Workers overseeing clinical aspects of the delivery of primary health care services and/or managing the overall delivery of primary health care services and programs to Aboriginal and/or Torres Strait Islander clients and communities. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. For example, recruitment of staff may not be required within the timeframe of the assessment. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Manage workforce
  • Identify and document staffing resource needs
  • Discuss staffing resource needs with work group and supervisor/s
  • Advise management of resource needs
  • Allocate available resources according to program needs
  • Recruit staff as required by organisational needs
  • Develop staff performance plans
  • Review staff performance in consultation with line managers
       
Element: Promote good employee relations
  • Inform workers of their industrial rights
  • Identify and consult industrial parties
  • Provide workers with access to grievance procedures
  • Ensure workers’ conditions reflect award and organisational requirements
       
Element: Ensure staff have access to required training and development
  • Discuss training and development needs with workers and assess against projected programs
  • Establish availability of training
  • Determine appropriateness of training in consultation with key people, the community and other workers
  • Provide training within resource constraints
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Manage workforce

1.1 Identify and document staffing resource needs

1.2 Discuss staffing resource needs with work group and supervisor/s

1.3 Advise management of resource needs

1.4 Allocate available resources according to program needs

1.5 Recruit staff as required by organisational needs

1.6 Develop staff performance plans

1.7 Review staff performance in consultation with line managers

2. Promote good employee relations

2.1 Inform workers of their industrial rights

2.2 Identify and consult industrial parties

2.3 Provide workers with access to grievance procedures

2.4 Ensure workers’ conditions reflect award and organisational requirements

3. Ensure staff have access to required training and development

3.1 Discuss training and development needs with workers and assess against projected programs

3.2 Establish availability of training

3.3 Determine appropriateness of training in consultation with key people, the community and other workers

3.4 Provide training within resource constraints

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role.

There must be evidence that the candidate has:

provided human resource management to a health service or centre by:

recruiting staff as required by organisational needs

managing at least three staff members, including:

developing and reviewing performance management plans for individual staff members

identifying and supporting access to training opportunities

providing information to staff about industrial rights within the workplace, including grievance procedures, awards and work conditions

communicating in a culturally appropriate and safe manner with staff when discussing, negotiating and/or resolving issues

advocating on behalf of staff as required by individual circumstances .

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

organisation human resource management policies and guidelines

relevant requirements of:

industrial relations legislation and regulations at federal, state and territory level

enterprise bargaining agreements where they exist in an organisation

union documents/guidelines/policies

work health and safety legislation and regulations

awards and conditions of services.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Manage workforce

1.1 Identify and document staffing resource needs

1.2 Discuss staffing resource needs with work group and supervisor/s

1.3 Advise management of resource needs

1.4 Allocate available resources according to program needs

1.5 Recruit staff as required by organisational needs

1.6 Develop staff performance plans

1.7 Review staff performance in consultation with line managers

2. Promote good employee relations

2.1 Inform workers of their industrial rights

2.2 Identify and consult industrial parties

2.3 Provide workers with access to grievance procedures

2.4 Ensure workers’ conditions reflect award and organisational requirements

3. Ensure staff have access to required training and development

3.1 Discuss training and development needs with workers and assess against projected programs

3.2 Establish availability of training

3.3 Determine appropriateness of training in consultation with key people, the community and other workers

3.4 Provide training within resource constraints

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Identify and document staffing resource needs 
Discuss staffing resource needs with work group and supervisor/s 
Advise management of resource needs 
Allocate available resources according to program needs 
Recruit staff as required by organisational needs 
Develop staff performance plans 
Review staff performance in consultation with line managers 
Inform workers of their industrial rights 
Identify and consult industrial parties 
Provide workers with access to grievance procedures 
Ensure workers’ conditions reflect award and organisational requirements 
Discuss training and development needs with workers and assess against projected programs 
Establish availability of training 
Determine appropriateness of training in consultation with key people, the community and other workers 
Provide training within resource constraints 

Forms

Assessment Cover Sheet

HLTAHW070 - Manage human resources
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAHW070 - Manage human resources

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: