Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHW077 Mapping and Delivery Guide
Provide supervision for social and emotional wellbeing workers

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTAHW077 - Provide supervision for social and emotional wellbeing workers
Description
Employability Skills
Learning Outcomes and Application This unit describes the required skills and knowledge to provide professional supervision for social and emotional wellbeing workers practising in an Aboriginal and/or Torres Strait Islander community context.The unit applies to senior Aboriginal and/or Torres Strait Islander Health Workers overseeing clinical aspects of the delivery of primary health care services and/or managing the overall delivery of primary health care services and programs to Aboriginal and/or Torres Strait Islander clients and communities. This unit equips Aboriginal and/or Torres Strait Islander Health Workers to provide support related to social and emotional wellbeing and does not infer that they are qualified counsellors.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated working:

in a health service or centre

as a senior member of and/or supervising a primary health care team

with Aboriginal and/or Torres Strait Islander clients.

In addition, simulations and scenarios must be used where the full range of contexts and situations cannot be provided in the workplace or may occur only rarely. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe or is impractical.

Simulated assessment environments must simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Assessment must be undertaken by a workplace assessor who has expertise in this unit of competency and who is:

an Aboriginal and/or Torres Strait Islander Health Worker

or:

accompanied by an Aboriginal and/or Torres Strait Islander person who is a recognised member of the community with experience in primary health care.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Provide debriefing and support for social and emotional wellbeing workers
  • Provide workers with a supportive environment to discuss social and emotional wellbeing work issues
  • Maintain confidentiality of clients and workers
  • Guide workers through a process of self-reflection and review of key issues relating to social and emotional wellbeing work
  • Assist workers to identify personally confronting issues and utilise them constructively in their work
  • Assist workers to identify and apply appropriate strategies and techniques for protection of self and clients
       
Element: Analyse and evaluate social and emotional wellbeing processes and outcomes
  • Obtain information to clarify issues arising and strategies used to address these issues in social and emotional wellbeing work
  • Clarify client outcomes achieved through the work
  • Analyse strategies and practices used by workers
  • Evaluate the effectiveness of strategies and practices used in social and emotional wellbeing work in terms of outcomes for clients and impact on worker
       
Element: Provide feedback and support to social and emotional wellbeing worker
  • Discuss strategies and practices used by worker in relation to client outcomes and impact on worker
  • Provide feedback to reinforce appropriate social and emotional wellbeing work and/or to support change where required
  • Provide professional guidance to worker as required
  • Support worker to change and/or enhance practices as appropriate
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Provide debriefing and support for social and emotional wellbeing workers

1.1 Provide workers with a supportive environment to discuss social and emotional wellbeing work issues

1.2 Maintain confidentiality of clients and workers

1.3 Guide workers through a process of self-reflection and review of key issues relating to social and emotional wellbeing work

1.4 Assist workers to identify personally confronting issues and utilise them constructively in their work

1.5 Assist workers to identify and apply appropriate strategies and techniques for protection of self and clients

2. Analyse and evaluate social and emotional wellbeing processes and outcomes

2.1 Obtain information to clarify issues arising and strategies used to address these issues in social and emotional wellbeing work

2.2 Clarify client outcomes achieved through the work

2.3 Analyse strategies and practices used by workers

2.4 Evaluate the effectiveness of strategies and practices used in social and emotional wellbeing work in terms of outcomes for clients and impact on worker

3. Provide feedback and support to social and emotional wellbeing worker

3.1 Discuss strategies and practices used by worker in relation to client outcomes and impact on worker

3.2 Provide feedback to reinforce appropriate social and emotional wellbeing work and/or to support change where required

3.3 Provide professional guidance to worker as required

3.4 Support worker to change and/or enhance practices as appropriate

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role.

There must be evidence that the candidate has:

supported at least two Aboriginal and/or Torres Strait Islander health workers to provide social and emotional wellbeing support by:

- providing professional feedback, debriefing and support

- using culturally appropriate and safe communication skills with the worker to:

build rapport and trust

obtain information for reviewing practices

support the worker to discuss personally confronting issues

discuss strategies and techniques to protect the worker and clients

maintain confidentiality of the worker and their clients

- reviewing worker’s strategies and practices to reflect on client progress and outcomes, and identify successes and areas for change.

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role.

This includes knowledge of:

a range of strategies and practices used to achieve desired client outcomes in relation to social and emotional wellbeing work

advanced skills, knowledge and attributes required to perform the work effectively

potential for work to impact the Aboriginal and/or Torres Strait Islander Health Worker in relation to own personal, family and community issues

strategies and practices to assist and support the Aboriginal and/or Torres Strait Islander Health Worker to prepare for, monitor and deal effectively with the impact of social and emotional wellbeing work.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Provide debriefing and support for social and emotional wellbeing workers

1.1 Provide workers with a supportive environment to discuss social and emotional wellbeing work issues

1.2 Maintain confidentiality of clients and workers

1.3 Guide workers through a process of self-reflection and review of key issues relating to social and emotional wellbeing work

1.4 Assist workers to identify personally confronting issues and utilise them constructively in their work

1.5 Assist workers to identify and apply appropriate strategies and techniques for protection of self and clients

2. Analyse and evaluate social and emotional wellbeing processes and outcomes

2.1 Obtain information to clarify issues arising and strategies used to address these issues in social and emotional wellbeing work

2.2 Clarify client outcomes achieved through the work

2.3 Analyse strategies and practices used by workers

2.4 Evaluate the effectiveness of strategies and practices used in social and emotional wellbeing work in terms of outcomes for clients and impact on worker

3. Provide feedback and support to social and emotional wellbeing worker

3.1 Discuss strategies and practices used by worker in relation to client outcomes and impact on worker

3.2 Provide feedback to reinforce appropriate social and emotional wellbeing work and/or to support change where required

3.3 Provide professional guidance to worker as required

3.4 Support worker to change and/or enhance practices as appropriate

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Provide workers with a supportive environment to discuss social and emotional wellbeing work issues 
Maintain confidentiality of clients and workers 
Guide workers through a process of self-reflection and review of key issues relating to social and emotional wellbeing work 
Assist workers to identify personally confronting issues and utilise them constructively in their work 
Assist workers to identify and apply appropriate strategies and techniques for protection of self and clients 
Obtain information to clarify issues arising and strategies used to address these issues in social and emotional wellbeing work 
Clarify client outcomes achieved through the work 
Analyse strategies and practices used by workers 
Evaluate the effectiveness of strategies and practices used in social and emotional wellbeing work in terms of outcomes for clients and impact on worker 
Discuss strategies and practices used by worker in relation to client outcomes and impact on worker 
Provide feedback to reinforce appropriate social and emotional wellbeing work and/or to support change where required 
Provide professional guidance to worker as required 
Support worker to change and/or enhance practices as appropriate 

Forms

Assessment Cover Sheet

HLTAHW077 - Provide supervision for social and emotional wellbeing workers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAHW077 - Provide supervision for social and emotional wellbeing workers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: