Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAMB010 Mapping and Delivery Guide
Manage and coordinate resources for emergency operations

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTAMB010 - Manage and coordinate resources for emergency operations
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge to manage, monitor and coordinate emergency service operations and resources controlling the use of emergency resources.This unit applies to pre-hospital/out-of-hospital health care workers.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

• use of suitable facilities, resources and equipment as per local governing body including:

- management plans and strategies and established clinical guidelines and protocols on which to base the planning.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Maintain operations to meet quality standards
  • Ensure supplies necessary for operations are available and meet organisation requirements
  • Ensure operations within the area of responsibility meet service delivery specifications
  • Provide accurate information and advice to staff, members of the public and related organisations in line with organisation policy and within the own area of responsibility
  • Communicate operational information to the appropriate people in a manner and at a level and pace to promote understanding
  • Ensure systems to monitor quality, time and cost specifications for service provided are fully and correctly implemented and maintained
  • Recognise factors that may disrupt operations and take appropriate action to minimise their effects
  • Maintain complete and accurate records of operations in own area of responsibility in accordance with established clinical guidelines and protocols
  • Promptly communicate recommendations for improving efficiency of operations and quality of service to the appropriate people
  • Ensure the scene is secure for emergency personnel in consultation with the incident controller for emergency operations
       
Element: Create and maintain conditions conducive to productive work and quality service
  • Ensure the work environment is as conducive to work activity as possible
  • Establish and maintain a sufficient supply of resources to meet community needs
  • Ensure staff working conditions and use of resources satisfy current legislation and organisation guidelines
  • Ensure frequency of maintenance and the use of equipment conform to established clinical guidelines/protocols
  • Where resources do not meet requirements, refer the matter to appropriate person
  • Promptly report workplace accidents and incidents to appropriate person and record as required
  • Promptly refer recommendations for improving conditions to appropriate person
  • Ensure all necessary records are complete, accurate and legible and available to authorised person when required
  • Review records to ensure completeness and accuracy in accordance with organisation policy and procedures
       
Element: Monitor and control use of resources
  • Maintain expenditure within agreed budgets, ensuring it conforms to organisation procedures and does not compromise future spending requirements
  • Clearly explain the contribution each team member can make to control of resources
  • Ensure records of expenditure are complete, accurate and legible
  • Ensure prompt corrective action is taken in response to actual or potential significant deviations from plans
  • Promptly refer requests for expenditure outside own responsibility to the appropriate person
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain operations to meet quality standards

1.1 Ensure supplies necessary for operations are available and meet organisation requirements

1.2 Ensure operations within the area of responsibility meet service delivery specifications

1.3 Provide accurate information and advice to staff, members of the public and related organisations in line with organisation policy and within the own area of responsibility

1.4 Communicate operational information to the appropriate people in a manner and at a level and pace to promote understanding

1.5 Ensure systems to monitor quality, time and cost specifications for service provided are fully and correctly implemented and maintained

1.6 Recognise factors that may disrupt operations and take appropriate action to minimise their effects

1.7 Maintain complete and accurate records of operations in own area of responsibility in accordance with established clinical guidelines and protocols

1.8 Promptly communicate recommendations for improving efficiency of operations and quality of service to the appropriate people

1.9 Ensure the scene is secure for emergency personnel in consultation with the incident controller for emergency operations

2. Create and maintain conditions conducive to productive work and quality service

2.1 Ensure the work environment is as conducive to work activity as possible

2.2 Establish and maintain a sufficient supply of resources to meet community needs

2.3 Ensure staff working conditions and use of resources satisfy current legislation and organisation guidelines

2.4 Ensure frequency of maintenance and the use of equipment conform to established clinical guidelines/protocols

2.5 Where resources do not meet requirements, refer the matter to appropriate person

2.6 Promptly report workplace accidents and incidents to appropriate person and record as required

2.7 Promptly refer recommendations for improving conditions to appropriate person

2.8 Ensure all necessary records are complete, accurate and legible and available to authorised person when required

2.9 Review records to ensure completeness and accuracy in accordance with organisation policy and procedures

3. Monitor and control use of resources

3.1 Maintain expenditure within agreed budgets, ensuring it conforms to organisation procedures and does not compromise future spending requirements

3.2 Clearly explain the contribution each team member can make to control of resources

3.3 Ensure records of expenditure are complete, accurate and legible

3.4 Ensure prompt corrective action is taken in response to actual or potential significant deviations from plans

3.5 Promptly refer requests for expenditure outside own responsibility to the appropriate person

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

• managed and coordinated 1 emergency operation including:

- ensuring the following supplies necessary for operations are available and meet service delivery specifications, organisation standards, schedules and procedures:

o material supplies

o equipment and technology

o information required to coordinate resources

o financial information

- recognising factors that impact efficiency of operations and reporting on strategies to control resources for future operations.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

• patient care and assessment clinical standard guidelines

• emergency resources requirements

• organisation policies and procedures and established clinical guidelines and protocols

• relevant legislation and industrial guidelines

• management of budgets and finance

• information technology and record-keeping.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Maintain operations to meet quality standards

1.1 Ensure supplies necessary for operations are available and meet organisation requirements

1.2 Ensure operations within the area of responsibility meet service delivery specifications

1.3 Provide accurate information and advice to staff, members of the public and related organisations in line with organisation policy and within the own area of responsibility

1.4 Communicate operational information to the appropriate people in a manner and at a level and pace to promote understanding

1.5 Ensure systems to monitor quality, time and cost specifications for service provided are fully and correctly implemented and maintained

1.6 Recognise factors that may disrupt operations and take appropriate action to minimise their effects

1.7 Maintain complete and accurate records of operations in own area of responsibility in accordance with established clinical guidelines and protocols

1.8 Promptly communicate recommendations for improving efficiency of operations and quality of service to the appropriate people

1.9 Ensure the scene is secure for emergency personnel in consultation with the incident controller for emergency operations

2. Create and maintain conditions conducive to productive work and quality service

2.1 Ensure the work environment is as conducive to work activity as possible

2.2 Establish and maintain a sufficient supply of resources to meet community needs

2.3 Ensure staff working conditions and use of resources satisfy current legislation and organisation guidelines

2.4 Ensure frequency of maintenance and the use of equipment conform to established clinical guidelines/protocols

2.5 Where resources do not meet requirements, refer the matter to appropriate person

2.6 Promptly report workplace accidents and incidents to appropriate person and record as required

2.7 Promptly refer recommendations for improving conditions to appropriate person

2.8 Ensure all necessary records are complete, accurate and legible and available to authorised person when required

2.9 Review records to ensure completeness and accuracy in accordance with organisation policy and procedures

3. Monitor and control use of resources

3.1 Maintain expenditure within agreed budgets, ensuring it conforms to organisation procedures and does not compromise future spending requirements

3.2 Clearly explain the contribution each team member can make to control of resources

3.3 Ensure records of expenditure are complete, accurate and legible

3.4 Ensure prompt corrective action is taken in response to actual or potential significant deviations from plans

3.5 Promptly refer requests for expenditure outside own responsibility to the appropriate person

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Ensure supplies necessary for operations are available and meet organisation requirements 
Ensure operations within the area of responsibility meet service delivery specifications 
Provide accurate information and advice to staff, members of the public and related organisations in line with organisation policy and within the own area of responsibility 
Communicate operational information to the appropriate people in a manner and at a level and pace to promote understanding 
Ensure systems to monitor quality, time and cost specifications for service provided are fully and correctly implemented and maintained 
Recognise factors that may disrupt operations and take appropriate action to minimise their effects 
Maintain complete and accurate records of operations in own area of responsibility in accordance with established clinical guidelines and protocols 
Promptly communicate recommendations for improving efficiency of operations and quality of service to the appropriate people 
Ensure the scene is secure for emergency personnel in consultation with the incident controller for emergency operations 
Ensure the work environment is as conducive to work activity as possible 
Establish and maintain a sufficient supply of resources to meet community needs 
Ensure staff working conditions and use of resources satisfy current legislation and organisation guidelines 
Ensure frequency of maintenance and the use of equipment conform to established clinical guidelines/protocols 
Where resources do not meet requirements, refer the matter to appropriate person 
Promptly report workplace accidents and incidents to appropriate person and record as required 
Promptly refer recommendations for improving conditions to appropriate person 
Ensure all necessary records are complete, accurate and legible and available to authorised person when required 
Review records to ensure completeness and accuracy in accordance with organisation policy and procedures 
Maintain expenditure within agreed budgets, ensuring it conforms to organisation procedures and does not compromise future spending requirements 
Clearly explain the contribution each team member can make to control of resources 
Ensure records of expenditure are complete, accurate and legible 
Ensure prompt corrective action is taken in response to actual or potential significant deviations from plans 
Promptly refer requests for expenditure outside own responsibility to the appropriate person 

Forms

Assessment Cover Sheet

HLTAMB010 - Manage and coordinate resources for emergency operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTAMB010 - Manage and coordinate resources for emergency operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: