Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTCR403B Mapping and Delivery Guide
Support community access and participation

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency HLTCR403B - Support community access and participation
Description This unit of competency describes the skills and knowledge required to work with clients to optimise community access and participation in the context of a rehabilitation plan
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application Skills and knowledge are applied according to a rehabilitation plan, under the direct or indirect supervision of a health professional and in line with jurisdictional regulatory requirementsThe word 'client' should be read to mean client and significant others
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Clarify client access issues identified in the rehabilitation plan
  • Clarify rehabilitation plan details with the supervising health professional
  • Work with the supervising health professional to identify client access support requirements
  • Work with the supervising health professional to identify community rehabilitation's function in supporting client access
  • Participate in rehabilitation planning that involves the client and relevant professionals, where appropriate
  • Clarify with the supervising health professional concerns about client safety in relation to community access and participation
       
Element: Work collaboratively to maximise opportunities for community access and participation
  • Work with the health team and supervising health professional to identify other community workers/ services providing community access to the client
  • Under the supervision of the health professional provide information to client about how accessing and participating in the community will contribute to rehabilitation goals
  • Under the supervision of the health professional, work with the client and health team to identify concerns about community access and participation
  • Work with the client and health team to identify strategies to enable community access and participation
  • Discuss access and participation strategies outside the rehabilitation plan with supervising health professional
       
Element: Support the client to access and participate in the community under the supervision of a health professional and according to the rehabilitation plan
  • Identify access and participation opportunities and barriers in the community
  • Under the supervision of the health professional, work with the client to develop a plan for access and participation
  • Under the supervision of the health professional, identify aides, appliances, supports and other services that would facilitate community access and participation
  • Identify client access and participation needs and desires outside the rehabilitation plan and discuss with the relevant supervising health professional
  • Work with the client to develop safeguards to maximise safe access and participation in the community
  • Provide support to the client to facilitate interest and desire for community access and participation
       
Element: Monitor impact of community access and participation on rehabilitation goals
  • Monitor outcomes that indicate community access and participation is supporting the rehabilitation goals
  • Identify any negative impact of community access and participation and report to supervising health professional
  • Under the supervision of a health professional, apply strategies to involve the client in the monitoring and evaluation process
  • Provide client with regular feedback of progress
  • Work with the client to self monitor progress
       
Element: Document client information
  • Use accepted protocols to document information relating to the rehabilitation program in line with organisation requirements
  • Provide regular feedback to the client's care team, including positive impact on the client
  • Use appropriate terminology and format to document the client's progress, including any barriers or challenges to the rehabilitation plan
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

The assessment of the skills and knowledge should include observation of workplace performance

'Workplace performance' may need to be demonstrated under simulated conditions which approximate the workplace, in order to address safety requirements or in order to assess skills and knowledge which may not be possible to assess in the workplace

Evidence of workplace application should be provided as detailed in the unit of competency

Where observation is undertaken in the workplace for assessment purposes, the assessor must ensure that safety of practice and duty of care requirements are addressed appropriately

Assessment should be conducted on more than one occasion to cover a variety of circumstances to establish consistency

A diversity of assessment tasks is essential for holistic assessment

Access and equity considerations:

All workers in health and community services should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and/or Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and/or Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however, holistic assessment practice with other health and community services units of competency is encouraged

Resource requirements include access to all relevant resources commonly provided in the rehabilitation context, including:

relevant organisation policy and procedure manuals, legislation and standards

organisation mission statements, strategic and business plans

other documentation relevant to the work context such as:

rehabilitation plans

reports from allied health professionals

client consent

Method of assessment:

Observation in the work context

Written assignments/projects and/or questioning should be used to assess knowledge

Case study and case scenario as a basis for discussion of issues and strategies to contribute to best practice

Health professional feedback

Assessment practices should take into account any relevant speech, language or cultural issues related to Aboriginality, gender, disability or English as a second language

Where the candidate has a disability, reasonable adjustment should be applied during assessment

Language and literacy demands of the assessment task should not be higher than those of the work role


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Community care service providers including managers, supervisors, coordinators, assessment officers and case managers

Importance of community access and participation to client well being

Motivational strategies to promote client interest in accessing and participating in the community

Occupational health and safety (OHS) issues and requirements, risk assessment and risk management associated with working in client homes and the community

Philosophy and values of community rehabilitation

Range of aides, appliances and services that facilitate community access and participation

Relevant national and/or state-based community services and programs such as HACC, CACPS, veteran's home care

The importance and meaning of home and belongings to clients and the nature and significance of working in the client's home and community settings

Understanding of principles and practices of self management

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Analyse opportunities and concerns about community access and participation

Apply language, literacy and numeracy (LLN) competence appropriate to the requirements of the organisation and client group:

this may include, for example, oral communication skills for working with clients and health team, literacy skills for clarifying the rehabilitation plan, developing a plan for access and participation and for documenting client information

language used may be English or a community language

Apply OHS knowledge in home and community settings, particularly in relation to supporting community access and participation

Communicate effectively with relevant people in a community rehabilitation context, including:

verbal and non-verbal communication with clients and colleagues, including members of multidisciplinary teams

cross cultural communication

communication that addresses specific needs of people with disabilities

Facilitate client access and participation in community within the context of rehabilitation plans and under supervision of an identified health professional

Facilitate client involvement and participation in the rehabilitation process

Identify and confirm opportunities for, and barriers to, access and participation in community

Motivate client and build self esteem

Work within a multidisciplinary team

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Community rehabilitation refers to:

Support that contributes to reducing hospitalisation stay, minimising hospitalisation and easing the transition back to the community by supporting quality of life and community engagements of clients through:

supporting allied health and nursing professionals

providing direct and where relevant indirect support to clients

working within a community service and health framework

operating, under supervision and task delegation service models, in a multidisciplinary framework to maintain, optimise and enhance client functioning in the community

Client access issues may include:

Client endurance

Cognitive and psycho-social limitations

Cognitive/perceptual barriers

Communication limitations

Confidence limitations

Cultural barriers

Environmental issues

Financial limitations

Geographical limitations

Language barriers

Physical limitations

Safety risk issues

Rehabilitation plan refers to:

A plan which:

is developed by a health professional in collaboration with the client and significant others

includes client focused goals with defined rehabilitation outcomes

may be multidisciplinary

includes time limited activities

is regularly reviewed

Supervising health professional may include one or more of:

Cardiac rehabilitation nurse

Diabetes educator

Dietitian

General practitioner

Occupational therapist

Physiotherapist

Podiatrist

Psychologist

Registered/division one nurse

Social worker

Specialist

Speech pathologist

Client access support requirements may include:

Aids and appliances

Coaching and support

Supportive communication strategies

Transportation

Delegation refers to:

The delegating health professional conferring authority on a worker to perform specific activities

Delegation within the context of the rehabilitation plan

The authority specific to an individual client within a specific rehabilitation context and is not transferable to any other client

Delegation instructions that must include:

specific rehabilitation requirements and their purpose

possible contra-indications, risks and how to respond

any other relevant instructions or information, especially information specific to the client

Other community workers/ services may include:

Case managers

Church groups

Community care service providers including managers, supervisors, coordinators, assessment officers and case managers

Community mental health team

Community nurse

Community transport

Disease/condition specific groups

Home and community care

Local support networks

Meals on wheels

Other community rehabilitation providers

Outpatient services

Volunteer organisations

Supervision refers to:

Instructing, advising and monitoring another person in order to ensure safe and effective performance in carrying out the duties of their position

The nature of supervision is flexible and may be conducted by various means including:

in person

through use of electronic communication media such as telephone or video conferencing, where appropriate

Frequency of supervision will be determined by factors such as:

the task maturity of the person in that position

the need to review and assess client conditions and progress in order to establish or alter treatment plans

the need to develop non-clinical aspects such as time management, communication skills and other factors that support the provision of clinical care and facilitate team management

a person under supervision may not require direct (immediate and/or face to face) and continuous supervision, however, the method and frequency will be determined by factors outlined above

Plan for access and participation may include:

Client calendar or diary

Formal component of rehabilitation plan

Informal plan

Aides, appliances, supports and other services may include:

Communication aids and devices

Family

Friends

Memory and organisational devices

Mobility aids

Transport

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clarify rehabilitation plan details with the supervising health professional 
Work with the supervising health professional to identify client access support requirements 
Work with the supervising health professional to identify community rehabilitation's function in supporting client access 
Participate in rehabilitation planning that involves the client and relevant professionals, where appropriate 
Clarify with the supervising health professional concerns about client safety in relation to community access and participation 
Work with the health team and supervising health professional to identify other community workers/ services providing community access to the client 
Under the supervision of the health professional provide information to client about how accessing and participating in the community will contribute to rehabilitation goals 
Under the supervision of the health professional, work with the client and health team to identify concerns about community access and participation 
Work with the client and health team to identify strategies to enable community access and participation 
Discuss access and participation strategies outside the rehabilitation plan with supervising health professional 
Identify access and participation opportunities and barriers in the community 
Under the supervision of the health professional, work with the client to develop a plan for access and participation 
Under the supervision of the health professional, identify aides, appliances, supports and other services that would facilitate community access and participation 
Identify client access and participation needs and desires outside the rehabilitation plan and discuss with the relevant supervising health professional 
Work with the client to develop safeguards to maximise safe access and participation in the community 
Provide support to the client to facilitate interest and desire for community access and participation 
Monitor outcomes that indicate community access and participation is supporting the rehabilitation goals 
Identify any negative impact of community access and participation and report to supervising health professional 
Under the supervision of a health professional, apply strategies to involve the client in the monitoring and evaluation process 
Provide client with regular feedback of progress 
Work with the client to self monitor progress 
Use accepted protocols to document information relating to the rehabilitation program in line with organisation requirements 
Provide regular feedback to the client's care team, including positive impact on the client 
Use appropriate terminology and format to document the client's progress, including any barriers or challenges to the rehabilitation plan 

Forms

Assessment Cover Sheet

HLTCR403B - Support community access and participation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTCR403B - Support community access and participation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: