Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTHSS004 Mapping and Delivery Guide
Handle and move equipment, goods and mail

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTHSS004 - Handle and move equipment, goods and mail
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to deal with the safe collection, handling, sorting, movement, portage and delivery of items to internal and external customers. This unit applies to workers providing portering, courier or similar services in a health or community services setting. Work is typically performed under supervision, with predetermined guidelines and generally within a team environment. Individuals are accountable for their own results.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in a workplace or a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities equipment and resources including:

transport equipment

sorting equipment for mail

organisation policies and procedures manuals

modelling of industry operating conditions.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes.
       
Element: Prepare to move equipment, goods and mail
  • Sort equipment, goods and mail for collection and internal and external delivery
  • Maintain a clean and tidy sorting area
  • Determine requirements for manual handling assistance to lift and move equipment or goods safely
  • Plan appropriate routes and transportation requirements
       
Element: Collect and deliver equipment, goods and mail
  • Disconnect and clean equipment in accordance with organisation requirements
  • Lift and move equipment and goods safely in accordance with organisation procedures
  • Secure equipment, goods and mail for transportation
  • Collect items for internal and external delivery
  • Deliver equipment, goods and mail according to instructions and schedules
  • Place delivered equipment, goods and mail in required location
  • Position and reconnect equipment according to organisation requirements
       
Element: Finalise collections and deliveries
  • Follow organisation procedures for equipment and goods requiring repair
  • Return repaired equipment to required location
  • Complete required documentation
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Prepare to move equipment, goods and mail

1.1 Sort equipment, goods and mail for collection and internal and external delivery

1.2 Maintain a clean and tidy sorting area

1.3 Determine requirements for manual handling assistance to lift and move equipment or goods safely

1.4 Plan appropriate routes and transportation requirements

2. Collect and deliver equipment, goods and mail

2.1 Disconnect and clean equipment in accordance with organisation requirements

2.2 Lift and move equipment and goods safely in accordance with organisation procedures

2.3 Secure equipment, goods and mail for transportation

2.4 Collect items for internal and external delivery

2.5 Deliver equipment, goods and mail according to instructions and schedules

2.6 Place delivered equipment, goods and mail in required location

2.7 Position and reconnect equipment according to organisation requirements

3. Finalise collections and deliveries

3.1 Follow organisation procedures for equipment and goods requiring repair

3.2 Return repaired equipment to required location

3.3 Complete required documentation

The candidate must show evidence of the ability to complete tasks outlined in the elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

followed the correct procedures to deliver equipment, goods and mail both internally and externally on at least 2 separate occasions, including reading instructions and completing documentation requirements.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in the elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

relevant organisation procedures relating to:

manual handling

infection control

personal protective equipment

privacy and confidentiality

security

delivery points, routes and schedules

precautions for adverse weather conditions

handling, moving or transporting:

electronic, computer and mechanical equipment

beds and furniture

parcels, mail and boxes

fragile and perishable items

confidential items

pathology specimens

hazardous substances.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Prepare to move equipment, goods and mail

1.1 Sort equipment, goods and mail for collection and internal and external delivery

1.2 Maintain a clean and tidy sorting area

1.3 Determine requirements for manual handling assistance to lift and move equipment or goods safely

1.4 Plan appropriate routes and transportation requirements

2. Collect and deliver equipment, goods and mail

2.1 Disconnect and clean equipment in accordance with organisation requirements

2.2 Lift and move equipment and goods safely in accordance with organisation procedures

2.3 Secure equipment, goods and mail for transportation

2.4 Collect items for internal and external delivery

2.5 Deliver equipment, goods and mail according to instructions and schedules

2.6 Place delivered equipment, goods and mail in required location

2.7 Position and reconnect equipment according to organisation requirements

3. Finalise collections and deliveries

3.1 Follow organisation procedures for equipment and goods requiring repair

3.2 Return repaired equipment to required location

3.3 Complete required documentation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Sort equipment, goods and mail for collection and internal and external delivery 
Maintain a clean and tidy sorting area 
Determine requirements for manual handling assistance to lift and move equipment or goods safely 
Plan appropriate routes and transportation requirements 
Disconnect and clean equipment in accordance with organisation requirements 
Lift and move equipment and goods safely in accordance with organisation procedures 
Secure equipment, goods and mail for transportation 
Collect items for internal and external delivery 
Deliver equipment, goods and mail according to instructions and schedules 
Place delivered equipment, goods and mail in required location 
Position and reconnect equipment according to organisation requirements 
Follow organisation procedures for equipment and goods requiring repair 
Return repaired equipment to required location 
Complete required documentation 

Forms

Assessment Cover Sheet

HLTHSS004 - Handle and move equipment, goods and mail
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTHSS004 - Handle and move equipment, goods and mail

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: