Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTOPD002 Mapping and Delivery Guide
Dispense optical appliances

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTOPD002 - Dispense optical appliances
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to use specialised optical knowledge to confirm and check appliance selection, fit appliances and follow procedures to complete the dispensing process. This unit applies to optical dispensers who work according to prescriptions provided by optometrists or ophthalmologists.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in the workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

back vertex distance (BVD) gauge or rule

frame adjusting tools

opticians lens measure

thickness callipers

parallel rule or equivalent

millimetre rule or pupillary distance (PD) rule

pupillometer

spectacle frames

spectacle lenses

modelling of industry operating conditions, including provision of services to the general public

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Confirm appliance selection
  • Check appliance selection against prescription details or customer record
  • Confirm selection with client
  • Gain consent from client for fitting where applicable
       
Element: Fit optical appliances
  • Organise required fitting equipment and materials
  • Correctly interpret technical aspects of customer requirements from records
  • Follow standard fitting procedures and take account of special client needs
  • Adjust frames to client to optimise visual performance
  • Ensure optical appliances meet hygiene standards
  • Give the client the opportunity to voice concerns in relation to optical appliance and make appropriate response
       
Element: Instruct client on wear and care
  • Provide client with details about how to wear the appliance
  • Offer information about appliance care routines
       
Element: Finalise dispensing process
  • Complete financial transactions in accordance with relevant policies and procedures
  • Follow correct procedures for client rebates
  • Complete and store records in accordance with relevant policies, procedures and confidentiality requirements
  • Offer follow up services in accordance with organisation procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm appliance selection

1.1 Check appliance selection against prescription details or customer record

1.2 Confirm selection with client

1.3 Gain consent from client for fitting where applicable

2. Fit optical appliances

2.1 Organise required fitting equipment and materials

2.2 Correctly interpret technical aspects of customer requirements from records

2.3 Follow standard fitting procedures and take account of special client needs

2.4 Adjust frames to client to optimise visual performance

2.5 Ensure optical appliances meet hygiene standards

2.6 Give the client the opportunity to voice concerns in relation to optical appliance and make appropriate response

3. Instruct client on wear and care

3.1 Provide client with details about how to wear the appliance

3.2 Offer information about appliance care routines

4. Finalise dispensing process

4.1 Complete financial transactions in accordance with relevant policies and procedures

4.2 Follow correct procedures for client rebates

4.3 Complete and store records in accordance with relevant policies, procedures and confidentiality requirements

4.4 Offer follow up services in accordance with organisation procedures

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

performed the activities outlined in the performance criteria of this unit during a period of at least 100 hours of direct client contact work

dispensed optical appliances to at least 5 different clients

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for dispensing optical advice to clients:

duty of care

informed consent

privacy, confidentiality and disclosure

records management

work role boundaries – responsibilities and limitations

work health and safety

how to interpret and transpose an optical prescription

anatomy and physiology of the eyes, including:

common disorders of the eye

structure of the human eye and its physiological functioning

the procedures involved in cataract extraction with intra-ocular lenses, including multifocal and toric IOL and factors that may influence the dispensing process

implant and refractive surgery

basic theory of light, including:

basic calculation of angles of incidence, refraction, deviation and critical angles

how light is propagated and how commonly observed effects may occur

various light-induced phenomena

ophthalmic prism, including:

effects of ophthalmic prism upon the eyes, and the need for ophthalmic prism in prescriptions

solving by both calculation and graphical methods, a variety of prism problems

the relationship between lens power, decentration and prism

the use of a tangent scale to measure ophthalmic prism

effect produced by varying the index, diameter, prismatic specifications, or form of a lens

the processes and assessment of vision, colour vision and perception

optical calculations and measurements, including measurements to determine the inter-pupillary distance and fitting heights for all lenses

effects produced by varying the index, diameter, prismatic specifications and form of a lens

features of spherical lenses and their suitability for different customers, including:

concepts of vergence and their use in optical calculations

how to construct diagrams to illustrate image formation using simple ray-tracing techniques

refractive effects of a lens as the sum of its 2 surface powers

refractive properties of spherical lens surfaces

features of astigmatic lenses and their suitability for different customers, including:

how to perform calculations related to the application of astigmatic lenses in optical prescriptions

formulae required to calculate the centre and edge thickness of spherical and astigmatic lenses

nature of astigmatism

the difference between cylindrical and sphero-cylindrical for astigmatic conditions

various forms of astigmatic lenses

features of contact lenses and their suitability for different customers, including:

acceptable hygiene standards

examples of causes of wearing problems and lens hygiene and the correct procedures for lens maintenance

relevant Quality Assurance Standards

the correct methods of contact lens handling, insertion and removal

the parameters of contact lenses from prescription data supplied

how lenses are manufactured

features and options for multifocal and progressive lenses

commonly occurring problems and potential solutions in a dispensing situation

requirements of dispensing spectacles to clients with special or complex needs, including:

commonly occurring problems in a dispensing situation and possible solutions

the appropriate action to be taken according to prescription requirements and the special needs of the client

visual screening

how to determine criteria influencing dispensing procedures necessary for aspheric lenses

referral protocol and procedures

health fund and rebate requirements

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm appliance selection

1.1 Check appliance selection against prescription details or customer record

1.2 Confirm selection with client

1.3 Gain consent from client for fitting where applicable

2. Fit optical appliances

2.1 Organise required fitting equipment and materials

2.2 Correctly interpret technical aspects of customer requirements from records

2.3 Follow standard fitting procedures and take account of special client needs

2.4 Adjust frames to client to optimise visual performance

2.5 Ensure optical appliances meet hygiene standards

2.6 Give the client the opportunity to voice concerns in relation to optical appliance and make appropriate response

3. Instruct client on wear and care

3.1 Provide client with details about how to wear the appliance

3.2 Offer information about appliance care routines

4. Finalise dispensing process

4.1 Complete financial transactions in accordance with relevant policies and procedures

4.2 Follow correct procedures for client rebates

4.3 Complete and store records in accordance with relevant policies, procedures and confidentiality requirements

4.4 Offer follow up services in accordance with organisation procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Check appliance selection against prescription details or customer record 
Confirm selection with client 
Gain consent from client for fitting where applicable 
Organise required fitting equipment and materials 
Correctly interpret technical aspects of customer requirements from records 
Follow standard fitting procedures and take account of special client needs 
Adjust frames to client to optimise visual performance 
Ensure optical appliances meet hygiene standards 
Give the client the opportunity to voice concerns in relation to optical appliance and make appropriate response 
Provide client with details about how to wear the appliance 
Offer information about appliance care routines 
Complete financial transactions in accordance with relevant policies and procedures 
Follow correct procedures for client rebates 
Complete and store records in accordance with relevant policies, procedures and confidentiality requirements 
Offer follow up services in accordance with organisation procedures 

Forms

Assessment Cover Sheet

HLTOPD002 - Dispense optical appliances
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTOPD002 - Dispense optical appliances

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: