Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTPHA003 Mapping and Delivery Guide
Assist with dispensing of prescriptions and medication orders

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTPHA003 - Assist with dispensing of prescriptions and medication orders
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to accept and check the validity of prescriptions and medication orders, and assist the pharmacist by preparing labels, assembling products and completing documentation.This unit applies to pharmacy assistants and technicians working under the supervision of a pharmacist. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

weighing and measuring equipment

prescriptions and medication orders

pharmaceutical references

modelling of industry operating conditions, including time constraints for completing dispensing activities

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Accept order for dispensing
  • Receive prescription or medication order and complete and confirm client details
  • Identify the prescriber and initiating source for the purpose of costing and data entry
  • Read documentation to confirm the legality, validity and completeness of the prescription or medication order
  • Identify if client is eligible to access the medicine through the Pharmaceutical Benefits Scheme (PBS)
  • Identify and report discrepancies to pharmacist
  • Provide information to client about dispensing expectations in terms of time and cost as required
       
Element: Ensure clinical evaluation by pharmacist
  • Refer prescription or medication order to pharmacist for clinical evaluation
  • Confirm pharmacist has completed a clinical evaluation before filling the order
  • Complete required documentation prior to dispensing
       
Element: Prepare for labelling of medicines
  • Enter dispensing data into the pharmacy system and check accuracy against documentation
  • Generate label, and cautionary and advisory labelsto meet legal and regulatory requirements
  • Follow procedures to deal with contraventions of law
  • Check information on labels for accuracy and clarity against dispensing requirements
  • Alert the pharmacist to any relevant warnings from the pharmacy system
       
Element: Assemble items
  • Interpret prescription or medication order requirements and refer to pharmacist where details or quantities are unclear
  • Select prescribed products in the correct quantities of each item, according to prescription or medication order, ensuring expiry date is appropriate
  • Use barcode scanning technology during the dispensing process according to Pharmacy Board of Australia Guidelines for dispensing medicines
  • Package and label correct quantities into a suitable container with correct and clear labelling
  • Check packed item for accuracy and visibility of expiry date
  • Mark order with the quantity supplied, signature and date
  • Self check work to ensure accuracy of assembled items
  • Assemble items for an easy and complete check by the pharmacist
       
Element: Finalise dispensing of medicine
  • Verify that prescription or medication order is checked and signed by the pharmacist
  • Complete accurate final documentation
  • Record relevant information and statistics according to workplace requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Accept order for dispensing

1.1 Receive prescription or medication order and complete and confirm client details

1.2 Identify the prescriber and initiating source for the purpose of costing and data entry

1.3 Read documentation to confirm the legality, validity and completeness of the prescription or medication order

1.4 Identify if client is eligible to access the medicine through the Pharmaceutical Benefits Scheme (PBS)

1.5 Identify and report discrepancies to pharmacist

1.6 Provide information to client about dispensing expectations in terms of time and cost as required

2. Ensure clinical evaluation by pharmacist

2.1 Refer prescription or medication order to pharmacist for clinical evaluation

2.2 Confirm pharmacist has completed a clinical evaluation before filling the order

2.3 Complete required documentation prior to dispensing

3. Prepare for labelling of medicines

3.1 Enter dispensing data into the pharmacy system and check accuracy against documentation

3.2 Generate label, and cautionary and advisory labelsto meet legal and regulatory requirements

3.3 Follow procedures to deal with contraventions of law

3.4 Check information on labels for accuracy and clarity against dispensing requirements

3.5 Alert the pharmacist to any relevant warnings from the pharmacy system

4. Assemble items

4.1 Interpret prescription or medication order requirements and refer to pharmacist where details or quantities are unclear

4.2 Select prescribed products in the correct quantities of each item, according to prescription or medication order, ensuring expiry date is appropriate

4.3 Use barcode scanning technology during the dispensing process according to Pharmacy Board of Australia Guidelines for dispensing medicines

4.4 Package and label correct quantities into a suitable container with correct and clear labelling

4.5 Check packed item for accuracy and visibility of expiry date

4.6 Mark order with the quantity supplied, signature and date

4.7 Self check work to ensure accuracy of assembled items

4.8 Assemble items for an easy and complete check by the pharmacist

5. Finalise dispensing of medicine

5.1 Verify that prescription or medication order is checked and signed by the pharmacist

5.2 Complete accurate final documentation

5.3 Record relevant information and statistics according to workplace requirements

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

followed workplace procedures, safe dispensing practices, The International System of Units (SI) and most recent Australian pharmaceutical formularyand handbook (APF) to accurately process at least 50 items from prescriptions/medication orders

identified issues outside scope of own practice and referred to the authorised person

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical requirements (national, state/territory) for dispensing prescriptions, and how these are applied in organisations, including:

codes of conduct

duty of care (and implications of negligence)

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

specific legislation:

medicines and their use

the practice of pharmacy

different schedules of medicines and pharmaceutical products

work role boundaries – responsibilities and limitations

work health and safety

legal requirements for dispensing of medicines:

information requirements on prescriptions and medication orders

requirements to be satisfied for a complete, unambiguous and valid prescription/medication order and actions to take if validity is questionable

specific requirements for dispensing controlled medicines

Pharmacy Board of Australia Guidelines for dispensing medicines

key information in standard pharmaceutical references and their use by pharmacy assistants, including:

APF

MIMs

Australian medicines handbook (AMH)

Micromedex

dispensing procedures:

procedures and rationale for validating orders

types of discrepancies or potential issues found on prescriptions and medication orders, and how to respond to these

accepted self-checking processes to ensure accuracy

charging for pharmaceuticals e.g. organisation policy and the PBS

legal requirements and principles of pharmaceutical product labelling

prescribing conventions, and abbreviations and medical terminology used for instructions for the use of medicines

principles of calculations, weights and measures using the SI system

processes for reconstitution of products

properties of container types and principles of selection for use

features of pharmaceutical products:

methods of administration, and use and effect on human physiology

common proprietary and generic names and their differences

medicine forms, dose, strength and quantity

principles and procedures for maintaining their security

principles and range of storage requirements

product identification and handling, including those for:

formulary medicines and non-formulary medicines

products with the required integrity as well as those whose integrity has been

routine of handling products and products requiring special handling

infection control principles and their relevance to dispensing medicines

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Accept order for dispensing

1.1 Receive prescription or medication order and complete and confirm client details

1.2 Identify the prescriber and initiating source for the purpose of costing and data entry

1.3 Read documentation to confirm the legality, validity and completeness of the prescription or medication order

1.4 Identify if client is eligible to access the medicine through the Pharmaceutical Benefits Scheme (PBS)

1.5 Identify and report discrepancies to pharmacist

1.6 Provide information to client about dispensing expectations in terms of time and cost as required

2. Ensure clinical evaluation by pharmacist

2.1 Refer prescription or medication order to pharmacist for clinical evaluation

2.2 Confirm pharmacist has completed a clinical evaluation before filling the order

2.3 Complete required documentation prior to dispensing

3. Prepare for labelling of medicines

3.1 Enter dispensing data into the pharmacy system and check accuracy against documentation

3.2 Generate label, and cautionary and advisory labelsto meet legal and regulatory requirements

3.3 Follow procedures to deal with contraventions of law

3.4 Check information on labels for accuracy and clarity against dispensing requirements

3.5 Alert the pharmacist to any relevant warnings from the pharmacy system

4. Assemble items

4.1 Interpret prescription or medication order requirements and refer to pharmacist where details or quantities are unclear

4.2 Select prescribed products in the correct quantities of each item, according to prescription or medication order, ensuring expiry date is appropriate

4.3 Use barcode scanning technology during the dispensing process according to Pharmacy Board of Australia Guidelines for dispensing medicines

4.4 Package and label correct quantities into a suitable container with correct and clear labelling

4.5 Check packed item for accuracy and visibility of expiry date

4.6 Mark order with the quantity supplied, signature and date

4.7 Self check work to ensure accuracy of assembled items

4.8 Assemble items for an easy and complete check by the pharmacist

5. Finalise dispensing of medicine

5.1 Verify that prescription or medication order is checked and signed by the pharmacist

5.2 Complete accurate final documentation

5.3 Record relevant information and statistics according to workplace requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Receive prescription or medication order and complete and confirm client details 
Identify the prescriber and initiating source for the purpose of costing and data entry 
Read documentation to confirm the legality, validity and completeness of the prescription or medication order 
Identify if client is eligible to access the medicine through the Pharmaceutical Benefits Scheme (PBS) 
Identify and report discrepancies to pharmacist 
Provide information to client about dispensing expectations in terms of time and cost as required 
Refer prescription or medication order to pharmacist for clinical evaluation 
Confirm pharmacist has completed a clinical evaluation before filling the order 
Complete required documentation prior to dispensing 
Enter dispensing data into the pharmacy system and check accuracy against documentation 
Generate label, and cautionary and advisory labelsto meet legal and regulatory requirements 
Follow procedures to deal with contraventions of law 
Check information on labels for accuracy and clarity against dispensing requirements 
Alert the pharmacist to any relevant warnings from the pharmacy system 
Interpret prescription or medication order requirements and refer to pharmacist where details or quantities are unclear 
Select prescribed products in the correct quantities of each item, according to prescription or medication order, ensuring expiry date is appropriate 
Use barcode scanning technology during the dispensing process according to Pharmacy Board of Australia Guidelines for dispensing medicines 
Package and label correct quantities into a suitable container with correct and clear labelling 
Check packed item for accuracy and visibility of expiry date 
Mark order with the quantity supplied, signature and date 
Self check work to ensure accuracy of assembled items 
Assemble items for an easy and complete check by the pharmacist 
Verify that prescription or medication order is checked and signed by the pharmacist 
Complete accurate final documentation 
Record relevant information and statistics according to workplace requirements 

Forms

Assessment Cover Sheet

HLTPHA003 - Assist with dispensing of prescriptions and medication orders
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTPHA003 - Assist with dispensing of prescriptions and medication orders

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: