Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTREF002 Mapping and Delivery Guide
Provide reflexology for relaxation

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency HLTREF002 - Provide reflexology for relaxation
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to gather client information, prepare equipment for reflexology, make observations of the feet and then select and use basic reflexology techniques and sequences based on information and observations.This unit applies to individuals who provide reflexology relaxation sessions either as part of their work as a dedicated reflexologist or in conjunction with other treatment modalities. It does not include reflexology for therapeutic purposes.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client and practitioner’s seating

talc/cream/lotion

draping material

cleaning equipment

modelling of industry operating conditions, including provision of services to the general public

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Elements define the essential outcomes
       
Element: Prepare for treatment
  • Collect pertinent information regarding client’s general health and foot observations
  • Review information and use to inform treatment
  • Manage information in a confidential and secure manner
  • Access and organise appropriate equipment and materials for treatment
  • Prepare the client for treatment with appropriate draping, and confirm comfort levels
  • Clearly explain the process of a reflexology treatment to the client
  • Advise client of possible physical or emotional reactions both during and after treatment
       
Element: Make feet and hand observations
  • Assess and accurately record physical details of feet
  • Relate physical condition of feet to client information collected and incorporate into treatment approach
  • Observe and record precautions/contra-indications to reflexology and incorporate into treatment approach
       
Element: Select and use reflexology techniques and sequences
  • Hold and support feet adequately during treatment
  • Use thumb and finger techniques suited to client health status, age, tissue condition and sensitivity
  • Apply leverage and pressure as required by selected techniques
  • Follow sequences to work all reflexes on both feet and relate to hands, depending on client needs
  • Recognise reactions to treatment and provide appropriate response
       
Element: Finalise treatment and advise client
  • End the treatment using appropriate protocols
  • Provide client with information on recommended follow up activities
  • Recognise situations where medical advice is required and advise clients to seek that advice
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for treatment

1.1 Collect pertinent information regarding client’s general health and foot observations

1.2 Review information and use to inform treatment

1.3 Manage information in a confidential and secure manner

1.4 Access and organise appropriate equipment and materials for treatment

1.5 Prepare the client for treatment with appropriate draping, and confirm comfort levels

1.6 Clearly explain the process of a reflexology treatment to the client

1.7 Advise client of possible physical or emotional reactions both during and after treatment

2. Make feet and hand observations

2.1 Assess and accurately record physical details of feet

2.2 Relate physical condition of feet to client information collected and incorporate into treatment approach

2.3 Observe and record precautions/contra-indications to reflexology and incorporate into treatment approach

3. Select and use reflexology techniques and sequences

3.1 Hold and support feet adequately during treatment

3.2 Use thumb and finger techniques suited to client health status, age, tissue condition and sensitivity

3.3 Apply leverage and pressure as required by selected techniques

3.4 Follow sequences to work all reflexes on both feet and relate to hands, depending on client needs

3.5 Recognise reactions to treatment and provide appropriate response

4. Finalise treatment and advise client

4.1 End the treatment using appropriate protocols

4.2 Provide client with information on recommended follow up activities

4.3 Recognise situations where medical advice is required and advise clients to seek that advice

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided relaxation reflexology to at least 4 different people, selecting reflexology techniques based on sound assessment of the feet:

evaluated and responded appropriately to skin and structural abnormalities

used techniques and sequences within scope of reflexology thumb and finger practice

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

principles of reflexology and zone therapy:

historical development of reflexology

foot and hand system of treatment

legal and ethical considerations (national and state/territory) for providing relaxation reflexology:

codes of conduct

duty of care

informed consent

mandatory reporting

practitioner/client boundaries

privacy, confidentiality and disclosure

records management

work role boundaries:

working within scope of practice

presenting symptoms that require referral to a medical practitioner

work health and safety

client information required prior to relaxation treatment

protocols for conducting reflexology sessions in relation to:

environment

equipment

client privacy

responding to client instructions

rituals

key features of the reflexology map of hands and feet

factors to consider in foot observation and how to respond:

overall appearance

signs of bacterial or viral infection

signs of keratosis, swelling, colour changes and other skin anomalies

signs of structural abnormalities

precautions to be taken in reflexology for relaxation

signs of structural abnormalities, conditions on which to work lightly, often or for a short time

reflexology relaxation techniques and how to apply them:

diaphragm relaxer

spinal twist

toe rotation

metatarsal kneading

back and forth

ankle loosening

reflexology techniques and sequences and how to apply them:

thumb and finger walking

microrotation with thumbs and fingers

hook in and back up

palpating

use of leverage in reflexology and its appropriate use

holding and supporting techniques

factors that affect the level of pressure applied

basic structure and function of systems and regions of the body and their respective reflexes, including:

cardiovascular system

immune/lymphatic system

endocrine system

nervous system

reproductive system

respiratory system

muscular system

articular system

skeletal system

digestive system

urinary systems


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for treatment

1.1 Collect pertinent information regarding client’s general health and foot observations

1.2 Review information and use to inform treatment

1.3 Manage information in a confidential and secure manner

1.4 Access and organise appropriate equipment and materials for treatment

1.5 Prepare the client for treatment with appropriate draping, and confirm comfort levels

1.6 Clearly explain the process of a reflexology treatment to the client

1.7 Advise client of possible physical or emotional reactions both during and after treatment

2. Make feet and hand observations

2.1 Assess and accurately record physical details of feet

2.2 Relate physical condition of feet to client information collected and incorporate into treatment approach

2.3 Observe and record precautions/contra-indications to reflexology and incorporate into treatment approach

3. Select and use reflexology techniques and sequences

3.1 Hold and support feet adequately during treatment

3.2 Use thumb and finger techniques suited to client health status, age, tissue condition and sensitivity

3.3 Apply leverage and pressure as required by selected techniques

3.4 Follow sequences to work all reflexes on both feet and relate to hands, depending on client needs

3.5 Recognise reactions to treatment and provide appropriate response

4. Finalise treatment and advise client

4.1 End the treatment using appropriate protocols

4.2 Provide client with information on recommended follow up activities

4.3 Recognise situations where medical advice is required and advise clients to seek that advice

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Collect pertinent information regarding client’s general health and foot observations 
Review information and use to inform treatment 
Manage information in a confidential and secure manner 
Access and organise appropriate equipment and materials for treatment 
Prepare the client for treatment with appropriate draping, and confirm comfort levels 
Clearly explain the process of a reflexology treatment to the client 
Advise client of possible physical or emotional reactions both during and after treatment 
Assess and accurately record physical details of feet 
Relate physical condition of feet to client information collected and incorporate into treatment approach 
Observe and record precautions/contra-indications to reflexology and incorporate into treatment approach 
Hold and support feet adequately during treatment 
Use thumb and finger techniques suited to client health status, age, tissue condition and sensitivity 
Apply leverage and pressure as required by selected techniques 
Follow sequences to work all reflexes on both feet and relate to hands, depending on client needs 
Recognise reactions to treatment and provide appropriate response 
End the treatment using appropriate protocols 
Provide client with information on recommended follow up activities 
Recognise situations where medical advice is required and advise clients to seek that advice 

Forms

Assessment Cover Sheet

HLTREF002 - Provide reflexology for relaxation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTREF002 - Provide reflexology for relaxation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: