Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTWHS401A Mapping and Delivery Guide
Maintain workplace WHS processes

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency HLTWHS401A - Maintain workplace WHS processes
Description This unit specifies the workplace performance required by a worker with supervisory responsibilities to maintain organisation work health and safety (WHS) processes
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application Application of this unit should be contextualised to reflect any specific workplace risks, hazards and associated safety practices
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Provide information to the work group
  • Clearly and accurately explain to the work group relevant provisions of WHS legislation, standards, codes of practice/compliance codes and guidance material
  • Provide information on organisation policies and procedures in a readily accessible manner and clearly explain to the work group
  • Explain roles and responsibilities of Health and Safety Representatives (HSRs) and Health and Safety Committees (HSCs)
  • Provide information to the work group, in an accessible and understandable format, on hazards, the outcomes of risk assessments, and required risk controls
       
Element: Ensure others are able to implement safe work practices
  • Ensure personal protective equipment appropriate to the work is available and functional
  • Implement processes to confirm that others in the work group are following safe work practices, and organisation policies and procedures.
  • Identify WHS training needs and either address or report these needs to those with control
       
Element: Implement WHS participative processes
  • Consult with the work group and provide advice in relation to WHS matters relevant to their work
  • Ensure WHS issues raised are dealt with promptly, and in accordance with organisation procedures and legislative requirements, or referred to appropriate personnel
  • Record outcomes of consultation regarding WHS and promptly communicate these outcomes to the work group
       
Element: Monitor compliance with work procedures
  • Check work procedures for availability, clarity and completeness, addressing any deficiencies or reporting them to appropriate persons
  • Identify and address any deviations from procedures or report to appropriate persons
  • Evaluate hazard identification and reporting processes are for effectiveness and address any deficiencies or report to appropriate persons
  • Monitor WHS housekeeping practices to ensure that workplace standards are maintained, and take action to address any deficiencies
  • Ensure own behaviour is consistent with organisation and work procedures
       
Element: Implement hazard identification, riskassessment and risk control procedures
  • Ensure hazards are identified and eliminated with residual risk reported according to organisation procedures
  • Conduct risk assessments
  • Develop control measures, taking account of the hierarchy of risk control
  • Implement and support outcomes of risk assessments and identified risk controls
  • Identify and address and/or report deficiencies in WHS risk controls according to organisation procedures
  • Identify personal professional limitations and seek expert advice as required
       
Element: Implement organisation procedures for maintaining WHS records
  • Obtain feedback to ensure that workgroup is aware of organisation reporting requirements
  • Review WHS records to confirm that they are completed in an accurate, thorough and timely manner in accordance with legislative and organisation requirements
  • Use aggregate information and data from records to identify hazards and monitor risk controls
       
Element: Implement emergency procedures
  • Obtain feedback to ensure that emergency procedures are available and known by the work group
  • Implement processes to ensure that emergency equipment is available and routinely checked for functionality
  • Implement processes to ensure that others in the workgroup are able to respond appropriately to emergencies
  • Conduct or contribute to investigations to identify cause of emergencies
  • Identify and implement or support control measures to prevent recurrence and minimise risk of emergencies
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects of assessment:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence gathered by an assessor to determine competence will include:

written or verbal responses to scenarios and case studies

provision of workplace examples

evidence from workplace supervisor reports

portfolio of workplace documentation

Evidence of performance over time must be obtained to inform a judgement of competence

Products that could be used as evidence include:

Verbal and written responses to verbal, written or physical scenarios

Completed examples of information provided to work group, risk assessments, risk controls developed, reports to managers, reports on workplace inspections, audits, emergency exercises

Reports from work group members, supervisor

Processes that could be used as evidence include:

How information transfer was organised and conducted

How risk assessments were conducted

How deviations from workplace procedures were addressed

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Related units:

Assessment of this unit should address and build on the content of related unit:

HLTWHS300A Contribute to WHS processes


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

General duty requirements of the national Work Health and Safety model and relevant state/territory legislation that influence regulatory requirements relevant to the particular industry/type of work site

Hazard identification procedures such as workplace inspections and review of workplace data

Knowledge and understanding of guidance material including codes of practice/compliance codes relevant to the particular industry/type of work site

Legislative requirements for record keeping and reporting

Nature of common workplace hazards relevant to work role

PPE requirements including use, storage and maintenance

Principles of risk assessment

Relationship between WHS and sustainability in the workplace, including the importance of maintaining safety in the workplace to establishing and maintaining environmental, economic, workforce and social sustainability

Roles and responsibilities of Health and Safety Representatives (HSRs) and Health and Safety committees (HSCs)

Roles and responsibilities of workers, officers and Persons Conducting a Business or Undertaking (PCBUs)

Sources of WHS information both internal and external to the workplace, including Safe Work Australia and relevant state/territory regulators

Standards and guidelines related to emergency procedures

The difference between hazard and risk

The hierarchy of risk control and its application

Workplace specific information including:

designated person(s) for raising WHS issues

hazard identification procedures relevant to the hazards in their work place

hazards of the particular work environment

organisation procedures related to WHS including hazard, incident and injury reporting, hazard identification, risk assessment and control, consultation and participation, incident investigation, record keeping

potential emergency situations, alarms and signals and required response

risk controls for specific hazards

work procedures related to the work of the team/work group including use of PPE and emergency response

Essential skills:

It is critical that the candidate demonstrate the ability to

Maintain WHS processes in the work context particularly in relation to the supervision of a small workgroup

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Communicate with personnel in the work team, other work teams, managers and expert advisers

Conduct team meetings

Relate to people from a range of social, cultural and ethic backgrounds and physical and mental abilities

Supervise and direct staff

Take into account, use and promote opportunities to address waste minimisation, environmental responsibility and sustainable practice issues

Use language and literacy skills to interpret WHS documentation

Use technical skills to access WHS information

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

WHS legislation varies in different states and will include:

National Work Health and Safety Model

Current relevant State/territory WHS legislation

Relevant state/territory Manual Handling Code of Conduct

Standards include:

Documents produced by national bodies, WHS regulators or industry bodies, that prescribe preventative action to avert occupational deaths, injuries and diseases

Standards are of an advisory nature only, except where a law adopts the standard and thus makes it mandatory

They may be called up as evidence in court or other enforcement action

Codes of practice/compliance codes are:

Documents generally prepared to provide advice to employers and workers, of an acceptable way of achieving standards

Codes of practice/compliance codes may:

be incorporated into regulations

not relate to a standard

be called up as evidence in court or other enforcement action

Guidance material:

Is an advisory technical document, providing detailed information for use by unions, officers, PCBUs, health and safety committee members and representatives, safety officers and others requiring guidance

Advises on ‘what to do’ and ‘how to do it’

Has no legal standing

Organisation policies and procedures include:

Policies and procedures underpinning the management of WHS including:

hazard, incident and injury reporting

hazard identification, risk assessment and control

human resources policies and procedures such as harassment and grievance procedures, induction programs, team meetings, alcohol and drug policies

consultation and participation

incident investigation

quality system documentation

A hazard is:

A source or situation with the potential for harm in terms of human injury or ill-health, damage to property, the environment, or a combination of these

Common workplace hazards (from Safe Work Australia Work Health And Safety - Risks Code of Practice) include:

Manual tasks - Overexertion or repetitive movement can cause muscular strain

Gravity - Falling objects, falls, slips and trips of people can cause fractures, bruises, lacerations, dislocations, concussion, permanent injuries or death

Electricity - Potential ignition source. Exposure to live electrical wires can cause shock, burns or death from electrocution

Machinery and equipment - Being hit by moving vehicles, or being caught by moving parts of machinery can cause fractures, bruises, lacerations, dislocations, permanent injuries or death

Hazardous chemicals - Chemicals (such as acids, hydrocarbons, heavy metals) and dusts (such as asbestos and silica) can cause respiratory illnesses, cancers or dermatitis

Extreme temperatures - Heat can cause burns, heat stroke or fatigue. Cold can cause hypothermia or frost bite

Noise - Exposure to loud noise can cause permanent hearing damage

Radiation - Ultra violet, welding arc flashes, micro waves and lasers can cause burns, cancer or blindness

Biological - Micro-organisms can cause hepatitis, legionnaires’ disease, Q fever, HIV/AIDS or allergies

Psychosocial hazards - Effects of work-related stress, bullying, violence and work-related fatigue

Risk:

In relation to any hazard, means the probability and consequences of injury, illness or damage resulting from exposure to a hazard

Risk assessments involve analysing a hazard to:

Identify factors influencing the risk and the range of potential consequences:

effectiveness of existing controls

likelihood of each consequence considering exposure and hazard level

And combining these in some way to obtain a level of risk

Risk controls include:

The devices and methods to, where practicable, eliminate the hazard or, where this is not practicable, minimise the risk associated with the hazard

Examples of risks requiring management in a direct client care work environment may include:

Worker fatigue or burnout requiring appropriate supervision and stress management

Injury or damage resulting from violent or aggressive behaviour, requiring strategies to defuse or avoid behaviours of concern

Risks relating to working in client’s homes, requiring appropriate worker education and associated strategies

Fire in client’s homes requiring workers to provide basic information on home fire safety

Personal protective equipment (PPE) includes:

Equipment worn by a person to provide protection from hazards, by providing a physical barrier between the person and the hazard and may include:

head protection

face and eye protection

respiratory protection

hearing protection

hand protection

clothing and footwear

Work procedures include:

Standard operating procedures

Batch specifications

Operator or manufacturer manuals

Procedures for selecting, fitting, using and maintaining personal protective equipment.

Hazard identification is:

The process of identifying sources of harm and may be required:

at design or pre purchase of equipment and materials

at commissioning or pre-implementation of new processes or practices

before new forms of work and organisation of work are implemented

before changes are made to workplace, equipment, work processes or work arrangements

as part of planning major tasks or activities, such as equipment shutdowns

following an incident report

when new knowledge becomes available

at regular intervals during normal operations

prior to disposal of equipment, buildings or materials

Reporting processes include:

Hazards reports

Maintenance requests and reports

Reports on completion of inspections

Incident reports

Reports of non-compliance with work procedures

Reporting on progress of action plans

WHS housekeeping practices address items such as:

Workplace cleanliness and tidiness

Unobstructed walkways and emergency exits

Underfoot conditions

Work space around equipment and machinery

Functioning services such as lighting, air flow and ventilation, emergency lighting

Storage areas including manual handling issues, storage, personal protective equipment

Signage

Residual risk is:

The risk which remains after controls have been implemented

Hierarchy of risk control (from Safe Work Australia Work Health And Safety - Risks Code of Practice) includes:

The ranking of ways control risks ranked from the highest level of protection and reliability to the lowest, including:

Level 1 controls

Eliminate hazards

Level 2 controls

Substitute the hazard with something safer

Isolate the hazard from people

Use engineering controls

Level 3 controls

Use administrative controls

Use personal protective equipment (PPE)

Expert advice can be obtained from:

Persons either internal or external to the organisation including:

safety professionals

ergonomists

employee assistance and workplace counselling services

occupational hygienists

audiologists

safety engineers

toxicologists

occupational health professionals

Health and Safety Representatives (HSRs)

Health and Safety committees (HSCs)

Other persons providing specific technical knowledge or expertise in areas related to WHS including:

risk managers

health professionals

injury management advisors

legal practitioners with experience in WHS

engineers (e.g. design, acoustic, mechanical, civil)

security and emergency response personnel

workplace trainers and assessors

maintenance and trade persons

WHS records may include:

Hazard, incident and investigation reports

Workplace inspection reports

Incident investigation reports

First aid records

Minutes of meetings

Job Safety Analyses (JSAs) and risk assessments

Safety Data Sheet (SDS) and registers

Employees handbooks

Plant and equipment operation records including those relevant to registered plant

Maintenance and testing reports

Training records

Environmental monitoring records

Health surveillance records

Legislative requirements for record keeping include those specified under:

WHS legislation for:

serious incident and injury reporting

registered plant

hazardous substances and dangerous goods

environmental monitoring

health surveillance

Privacy legislation

Emergencies may include any abnormal or sudden event that requires immediate action such as:

Serious injury events

Events requiring evacuation

Fires and explosions

Hazardous substance and chemical spills

Explosion and bomb alerts

Security emergencies, such as armed robberies, intruders and disturbed persons

Internal emergencies, such as loss of power or water supply and structural collapse

External emergencies and natural disasters, such as flood, storm and traffic accident impacting on the organisation

Emergency equipment is equipment required as part of the emergency response by the organisation and includes:

First aid equipment

Eye wash shower or portable eye washes

Fire extinguishers and equipment

Communication equipment

Evacuation alarms

Evacuation equipment, especially that for disabled persons

Torches

Items of clothing such as coloured hats and vests

Incidents include:

Any event that has caused or has the potential for injury, ill-health or damage

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clearly and accurately explain to the work group relevant provisions of WHS legislation, standards, codes of practice/compliance codes and guidance material 
Provide information on organisation policies and procedures in a readily accessible manner and clearly explain to the work group 
Explain roles and responsibilities of Health and Safety Representatives (HSRs) and Health and Safety Committees (HSCs) 
Provide information to the work group, in an accessible and understandable format, on hazards, the outcomes of risk assessments, and required risk controls 
Ensure personal protective equipment appropriate to the work is available and functional 
Implement processes to confirm that others in the work group are following safe work practices, and organisation policies and procedures. 
Identify WHS training needs and either address or report these needs to those with control 
Consult with the work group and provide advice in relation to WHS matters relevant to their work 
Ensure WHS issues raised are dealt with promptly, and in accordance with organisation procedures and legislative requirements, or referred to appropriate personnel 
Record outcomes of consultation regarding WHS and promptly communicate these outcomes to the work group 
Check work procedures for availability, clarity and completeness, addressing any deficiencies or reporting them to appropriate persons 
Identify and address any deviations from procedures or report to appropriate persons 
Evaluate hazard identification and reporting processes are for effectiveness and address any deficiencies or report to appropriate persons 
Monitor WHS housekeeping practices to ensure that workplace standards are maintained, and take action to address any deficiencies 
Ensure own behaviour is consistent with organisation and work procedures 
Ensure hazards are identified and eliminated with residual risk reported according to organisation procedures 
Conduct risk assessments 
Develop control measures, taking account of the hierarchy of risk control 
Implement and support outcomes of risk assessments and identified risk controls 
Identify and address and/or report deficiencies in WHS risk controls according to organisation procedures 
Identify personal professional limitations and seek expert advice as required 
Obtain feedback to ensure that workgroup is aware of organisation reporting requirements 
Review WHS records to confirm that they are completed in an accurate, thorough and timely manner in accordance with legislative and organisation requirements 
Use aggregate information and data from records to identify hazards and monitor risk controls 
Obtain feedback to ensure that emergency procedures are available and known by the work group 
Implement processes to ensure that emergency equipment is available and routinely checked for functionality 
Implement processes to ensure that others in the workgroup are able to respond appropriately to emergencies 
Conduct or contribute to investigations to identify cause of emergencies 
Identify and implement or support control measures to prevent recurrence and minimise risk of emergencies 

Forms

Assessment Cover Sheet

HLTWHS401A - Maintain workplace WHS processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTWHS401A - Maintain workplace WHS processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: