Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAA5151B Mapping and Delivery Guide
Gather data to identify business requirements

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICAA5151B - Gather data to identify business requirements
Description This unit defines the competency required to identify, analyse and document business requirements.The following units are linked and form an appropriate cluster:ICAA5050B Develop detailed component specifications from project specificationsICAA5139B Design a databaseICAA5140C Design a serverNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites ICAA4041C Determine and confirm client business expectations and needs ICAA4233B Determine and apply appropriate development methodologies
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify key information sources
  • Identify information repositories across the business
  • Review current organisational documentation
  • Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions
  • Ensure informationgatheringtechniques use a quality assurance methodology and meet budgetary constraints
       
Element: Gather data through formal processes
  • Conduct information gathering workshops and interviews to gather data
  • Review reports and other data sources for relevant business information
  • Confirm business-critical factors relating to current and future directions of the organisation with stakeholders
  • Analyse group and individual responses to clearly define business priorities
       
Element: Ensure analysis is accurate and complete
  • Analyse and evaluate information gathered for accuracy and consistency
  • Document conflicts in information gathered
  • Resolve conflicts in information or points of view with stakeholders
       
Element: Submit analysis and gain agreement
  • Prepare detailed document according to documentationstandards and organisational templates
  • Write document in a style that is succinct and appropriate to the audience
  • Communicate data gathered to client to gain consensus and agreement on business requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to accurately and clearly document business requirements based on business strategy current and future directions. A consensus position needs to be facilitated amongst client stakeholders where different points of view exist.

To demonstrate competency in this unit the learner will need access to:

Project brief

Business documentation

Context of and specific resources for assessment

The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.

Assessment must ensure:

self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should to be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended for example:

ICAA5050B Develop detailed component specifications from project specifications

ICAA5139B Design a database

ICAA5140C Design a server

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts and/or technical or creative skills to a range of situations

Evaluate information, using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Problem solving skills for a defined range of unpredictable problems involving participation in the development of strategic initiatives (e.g. when conflicting information is investigated and a single position is developed)

Group facilitation and presentation skills in relation to transferring and collecting information and gaining consensus on concepts (e.g. when consensus is gained with key client users subject to project brief and cost constraints)

Project planning skills in relation to scope, time, cost, quality, communications and risk management (e.g. when system boundaries, scope and methodologies to be used are determined and all functional areas included by the project brief are covered in the analysis and meet the client's stated business expectations)

Research skills for specifying, analysing and evaluating broad features of a particular business domain and best practice in system development (e.g. when specifying the context of the business need or problem)

Required knowledge

Broad knowledge of the client business domain, so that the business need is understood by project team and client

Broad knowledge of three or more current industry systems development methodologies

Current industry-accepted hardware and software products, including broad knowledge of general features and capabilities

Broad knowledge of the role of stakeholders and the degree of stakeholder involvement (e.g. when specifying people (especially the owner, sponsor and those that will contribute to defining the requirements and using the system), and roles of client users are identified)

Detailed knowledge of the system's current functionality (e.g. when specifying physical requirements of the system are identified taking into account current system functionality, geography, environment, client user and cost constraints)

Broad knowledge of quality assurance practices (e.g. when planning the requirements phase)

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Organisational documentation may include:

business forms

policy documents

financial statements

performance reports

annual reports

Informationgatheringtechniques may include but are not limited to:

interviews

questionnaires

surveys

observation

Stakeholders may include:

sponsor

user

development team

project team

Client may include but are not limited to:

internal departments

external organisations

individual people

employees

Documentation standards

May include but are not restricted to policy relating to sign-off, storage, distribution, revision

Standards may include ISO/IEC/AS standards, organisational standards, project standards (for further information refer to the Standards Australia website at: www.standards.com.au )

May include tools for documenting (e.g. word processing packages, desktop publishing packages)

Business-critical factors may include:

response times

scalability

traffic

data knowledge and management

security

customer demographics

customer confidence

expectations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify information repositories across the business 
Review current organisational documentation 
Develop critical questions to elicit information from key stakeholders using a mixture of open and closed questions 
Ensure informationgatheringtechniques use a quality assurance methodology and meet budgetary constraints 
Conduct information gathering workshops and interviews to gather data 
Review reports and other data sources for relevant business information 
Confirm business-critical factors relating to current and future directions of the organisation with stakeholders 
Analyse group and individual responses to clearly define business priorities 
Analyse and evaluate information gathered for accuracy and consistency 
Document conflicts in information gathered 
Resolve conflicts in information or points of view with stakeholders 
Prepare detailed document according to documentationstandards and organisational templates 
Write document in a style that is succinct and appropriate to the audience 
Communicate data gathered to client to gain consensus and agreement on business requirements 

Forms

Assessment Cover Sheet

ICAA5151B - Gather data to identify business requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICAA5151B - Gather data to identify business requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: