Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAICT511A Mapping and Delivery Guide
Match IT needs with the strategic direction of the enterprise

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICAICT511A - Match IT needs with the strategic direction of the enterprise
Description This unit describes the performance outcomes, skills and knowledge required to ensure information technology (IT) services meet current and future internal operational enterprise requirements.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to system administrators who maintain and support critical infrastructure for commercial and business objectives in small to medium-sized organisations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Evaluate current business strategy
  • Analyse the current strategic plan of the organisation to understand the industry environment and current organisational goals
  • Compare information related to current operational practices and the strategic plan to determine possible IT gaps and improvement opportunities
  • Report information regarding the effect of IT developments to an appropriate person
       
Element: Evaluate effect of changes
  • Review information on current IT systems supported by the organisation
  • Compare and document advantages and disadvantages of current and proposed IT systems
  • Determine the objectives and implications of introducing changes
  • Document findings and forward to appropriate person for feedback
       
Element: Develop action plans
  • Develop plans to implement proposed changes, according to organisational policy and procedures
  • Document action plans, ensuring that standards, targets and implementation methods are detailed
  • Forward documentation to appropriate person for feedback and approval
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

access and analyse relevant information on changes to technology and resources

analyse strategic plans to determine future technology needs

monitor resource use and cost-efficiency, and effectiveness of technology

develop and document action plan detailing standards, targets and implementation methods.

Context of and specific resources for assessment

Assessment must ensure access to:

site where IT needs and strategic directions of the enterprise may be coordinated

detailed information relating to business strategic plan

outcomes of the business-analysis process

budget constraints

timeframe for the strategic plan

business risks and objectives

information on a range of IT business solutions

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of analysis and planning methodologies in an IT environment

review of documentation prepared by candidate detailing findings of evaluation of proposed IT systems

review of action plan prepared by candidate, detailing standards, targets and implementation methods.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

compare advantages and disadvantages of current and proposed IT systems

evaluate effect of IT changes

determine possible IT client support gaps

review objectives and performance measures

communication skills to:

negotiate with other team members during the planning process

report effect of IT development to appropriate person

literacy skills to:

document recommendations and develop action plans

organise and present information according to business report writing requirements

planning and time-management skills to:

plan client-support service delivery within quality, time and cost parameters

manage client-support services

research skills to:

identify business objectives and future requirements

source basic information from readily available sources.

Required knowledge

analysis and planning approaches to technical problems or management requirements, taking into account the hardware platform used by the organisation, and network and security guidelines

current system functionality to forecast for planning

operating systems supported by the organisation to forecast for planning

possible competing and complementary internal and external operating environments

technology and product directions for evaluating and forecasting vendor and technology trends.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate person may include:

authorised business representative

client

supervisor.

Organisational policy and proceduresmay include:

operational

financial

legal

human relations

internal and external operating environments.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse the current strategic plan of the organisation to understand the industry environment and current organisational goals 
Compare information related to current operational practices and the strategic plan to determine possible IT gaps and improvement opportunities 
Report information regarding the effect of IT developments to an appropriate person 
Review information on current IT systems supported by the organisation 
Compare and document advantages and disadvantages of current and proposed IT systems 
Determine the objectives and implications of introducing changes 
Document findings and forward to appropriate person for feedback 
Develop plans to implement proposed changes, according to organisational policy and procedures 
Document action plans, ensuring that standards, targets and implementation methods are detailed 
Forward documentation to appropriate person for feedback and approval 

Forms

Assessment Cover Sheet

ICAICT511A - Match IT needs with the strategic direction of the enterprise
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT511A - Match IT needs with the strategic direction of the enterprise

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: