Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAICT604A Mapping and Delivery Guide
Identify and implement business innovation

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICAICT604A - Identify and implement business innovation
Description This unit describes the performance outcomes, skills and knowledge required to analyse traditional business processes to identify and implement business opportunities for innovation and reform.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those managing a knowledge management or systems development team, or working in a senior role in such a team. Those with line management responsibility would undertake this role.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Compare the business with competitor businesses
  • Investigate information on business markets, customers and methods of doing business
  • Analyse and compare the current market for the business and the customer base with typical business markets and customers
  • Analyse and contrast current business relationships, business processes and methods of doing business with e-facilitated businesses
       
Element: Identify business opportunities for innovation and reform
  • Investigate innovation and reform of aspects of the business through business strategies
  • Assess opportunities for their compatibility with business goals and objectives, and conduct a cost-benefit analysis for each
  • Evaluate the degree of likely change and the ramifications for the business and its culture for each opportunity
  • Conduct a risk management analysis and formulate a plan for dealing with contingencies according to organisational requirements
  • Rank opportunities in terms of their viability and applicability to the organisation
  • 2.6 Include opportunities for innovation in the organisation's business strategy and prioritise them for implementation
       
Element: Implement innovation
  • 3.1 Redesign aspects of the business in an innovative manner using online technologies according to the organisation's business strategy
  • Integrate innovation into the business and monitor to gauge usefulness and maximise implementation
  • Review business innovation in consultation with users and make recommendations for improvement or further innovation
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

explain the organisation’s strategic directions

develop innovations to assist the business

produce a cost-benefit analysis of suggested innovations

develop an implementation plan for such innovations.

Context of and specific resources for assessment

Assessment must ensure access to:

a range of business documents covering vision, mission statements and strategic directions

site where business opportunities for innovation may be implemented.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

review of candidate’s written reports outlining:

number of business innovations

cost-benefit analysis and recommendations

evaluation of candidate’s project plan to implement an innovation

verbal and written questioning to determine candidate’s knowledge of:

organisation’s strategic directions

cost-benefit analysis.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to evaluate opportunities

communication skills to liaise with management, technical staff and end users of an organisation

initiative and enterprise skills to plan innovations in line with business strategies

literacy skills to produce reports and proposals

numeracy skills to produce a cost-benefit analysis

planning and organisational skills to plan a strategy to be implemented over time

research skills to identify appropriate technologies to fit with an organisation’s requirements.

Required knowledge

culture of the business versus traditional business models

internal and external sources of information

legal, ethical and security issues relating to business strategies

records-management principles

relevant legislation from levels of government that effect business operation, especially regarding OHS and environmental issues, equal opportunity, industrial relations and anti-discrimination

structure of the business.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Aspects of the business may include:

customer service

delivery of core services

delivery of products

market development

product development.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Investigate information on business markets, customers and methods of doing business 
Analyse and compare the current market for the business and the customer base with typical business markets and customers 
Analyse and contrast current business relationships, business processes and methods of doing business with e-facilitated businesses 
Investigate innovation and reform of aspects of the business through business strategies 
Assess opportunities for their compatibility with business goals and objectives, and conduct a cost-benefit analysis for each 
Evaluate the degree of likely change and the ramifications for the business and its culture for each opportunity 
Conduct a risk management analysis and formulate a plan for dealing with contingencies according to organisational requirements 
Rank opportunities in terms of their viability and applicability to the organisation 
2.6 Include opportunities for innovation in the organisation's business strategy and prioritise them for implementation 
3.1 Redesign aspects of the business in an innovative manner using online technologies according to the organisation's business strategy 
Integrate innovation into the business and monitor to gauge usefulness and maximise implementation 
Review business innovation in consultation with users and make recommendations for improvement or further innovation 

Forms

Assessment Cover Sheet

ICAICT604A - Identify and implement business innovation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT604A - Identify and implement business innovation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: