Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICAICT608A Mapping and Delivery Guide
Interact with clients on a business level
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | ICAICT608A - Interact with clients on a business level |
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Description | This unit describes the performance outcomes, skills and knowledge required to interact with clients at a management level. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to management personnel in a range of information and communications technology (ICT) areas who are responsible for maintaining client relationships. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Review client’s business domain |
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Element: Develop new business with client |
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Element: Negotiate new business initiatives |
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Element: Monitor, adjust and implement procedures to maintain client focus |
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