Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAICT610A Mapping and Delivery Guide
Manage copyright, ethics and privacy in an IT environment

Version 1.0
Issue Date: November 2018


Qualification -
Unit of Competency ICAICT610A - Manage copyright, ethics and privacy in an IT environment
Description This unit describes the performance outcomes, skills and knowledge required to manage the issues of copyright, professional and ethical conduct in team, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to IT personnel who are required to gather information to determine the organisation’s code of ethics, and protect and maintain privacy policies and system security.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Manage adherence to copyright regulations
  • Review current Australian copyright law, in particular its relationship to information technology (IT)
  • Ensure that team members are aware of Australian copyright law and how it affects their work
  • Institute measures to ensure that copyright is not breached
  • Institute regular reviews to ensure organisational copyright requirements are up-to-date and team members are adhering to these requirements
  • Distribute updated versions if required
       
Element: Manage ethical behaviour
  • Review appropriate code of ethics, both organisational and IT-specific
  • Acquaint team members with ethical requirements
  • 2.3 Institute regular reviews of team member's ethical work practices and feedback to ensure correct application of the code
  • Ensure that stakeholders are aware of ethics code, and adjust appropriately following stakeholder feedback
  • Institute regular reviews of stakeholder understanding and application of code of ethics
  • Establish a review and grievance procedure to enable confidential reporting of ethical issues
  • Institute regular reviews of code of ethics, updating and distributing as required
       
Element: Manage privacy
  • 3.1 Institute a regular review of the relevance of legislation and standards to organisational outcomes, the organisation's privacy policy and procedures, and the work practices of team members with regard to these requirements
  • Determine and ensure the integrity, confidentiality, security and availability of information as required by the organisational policy
  • 3.3 Ensure continued confidentiality and proprietary rights of stakeholders' interests
  • 3.4 Contribute to the creation or updating of the organisation's privacy policy and procedures to align with privacy legislation
  • Distribute new or revised policy and procedures to stakeholders
  • Implement new work procedures and collect feedback from stakeholders
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

analyse legislation and standards related to copyright, professional conduct and privacy in the IT industry

contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate

contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate

ensure the adherence to copyright, ethics and privacy in a team.

Context of and specific resources for assessment

Assessment must ensure access to:

relevant organisational policies

legislation and standards documentation

industry codes of practice

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate:

ensuring continuity of IT services and information flow to ensure protection of stakeholders’ interests

instructing and directing the adherence of a team to these professional practices

review of candidate’s documented code of ethics and privacy policy

verbal or written questioning to assess candidate’s:

provision of leadership and guidance to others in the implementation of ethical conduct in business relationships

provision of guidance to others in the operation and management of privacy policies in business relationships

provision of guidance to others in the copyright area.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with internal and external personnel on ethical and privacy, operational and business-related matters

learning skills to update personal ethical and privacy knowledge through professional development

literacy skills to apply standards and legislation to policy and procedure development and monitoring

planning and organisational skills to plan, prioritise and monitor own work

research skills to gain and maintain relevant and current industry privacy and ethical information

technical skills to perform application and system security and storage management.

Required knowledge

Australian Computer Society Code of Ethics

federal and state or territory legislation and policy relevant to an IT environment relating to:

access and equity

copyright and intellectual property

OHS

privacy

organisational communication processes and procedures

organisational requirements for customer service

system security procedures.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Code of ethics may include:

Australian Computer Society Code of Ethics

organisational code of ethics.

Stakeholders may include:

authorised business representatives

clients

colleagues

external organisations

individuals

internal departments

internal employees

project manager

supervisor

users.

Legislation and standards may include:

access and equity

confidentiality requirements

copyright laws

defamation laws

industry codes of practice

industry standards

intellectual property

international standards

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

legal and regulatory policies affecting ebusiness

OECD Guidelines for Consumer Protection in the context of electronic commerce

OHS

organisational standards

privacy legislation

project standards.

Privacy policy may include:

access to personal information

disclosure of personal information

gathering of personal information

organisational standards and practices

quality of personal information

security of personal information

sensitivity of personal information

storage of personal information

use of personal information.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review current Australian copyright law, in particular its relationship to information technology (IT) 
Ensure that team members are aware of Australian copyright law and how it affects their work 
Institute measures to ensure that copyright is not breached 
Institute regular reviews to ensure organisational copyright requirements are up-to-date and team members are adhering to these requirements 
Distribute updated versions if required 
Review appropriate code of ethics, both organisational and IT-specific 
Acquaint team members with ethical requirements 
2.3 Institute regular reviews of team member's ethical work practices and feedback to ensure correct application of the code 
Ensure that stakeholders are aware of ethics code, and adjust appropriately following stakeholder feedback 
Institute regular reviews of stakeholder understanding and application of code of ethics 
Establish a review and grievance procedure to enable confidential reporting of ethical issues 
Institute regular reviews of code of ethics, updating and distributing as required 
3.1 Institute a regular review of the relevance of legislation and standards to organisational outcomes, the organisation's privacy policy and procedures, and the work practices of team members with regard to these requirements 
Determine and ensure the integrity, confidentiality, security and availability of information as required by the organisational policy 
3.3 Ensure continued confidentiality and proprietary rights of stakeholders' interests 
3.4 Contribute to the creation or updating of the organisation's privacy policy and procedures to align with privacy legislation 
Distribute new or revised policy and procedures to stakeholders 
Implement new work procedures and collect feedback from stakeholders 

Forms

Assessment Cover Sheet

ICAICT610A - Manage copyright, ethics and privacy in an IT environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICAICT610A - Manage copyright, ethics and privacy in an IT environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: