Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAICT704A Mapping and Delivery Guide
Direct ICT in a supply chain

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICAICT704A - Direct ICT in a supply chain
Description This unit describes the performance outcomes, skills and knowledge required to direct information and communications technology (ICT) in the supply chain for a medium to large organisation.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Chief information officers in medium to large organisations apply the skills and knowledge in this unit to direct the effective use of ICT in the support of critical supply chain processes.Their job roles combine high-level management and business skills to perform strategic planning and direction of emerging and converging technologies within the ICT industry.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify current or proposed supply chain infrastructure
  • Critically evaluate key principles of supply chain management
  • Identify supply chain processes in the organisation from operational and business perspectives
  • Identify and review management and operational links to external organisations
  • Identify current chains, network processes, service and performance objectives
       
Element: Direct ICT strategy to support supply chain processes
  • Develop strategy to align ICT technical resources with identified supply chain processes
  • Build communication model to improve the integration and sharing of critical business information between decision makers, operations and technical divisions
  • Identify the key performance indicators that will track progress against the strategic company objectives
       
Element: Lead risk management of supply chain ICT support services
  • Lead development of strategy for risk assessment of internal and external supply chain processes
  • Assess risk assessment to ensure it complies with organisational policy
  • Mitigate identified risks
       
Element: Direct quality assurance processes for supply chain ICT support services
  • Implement strategies to monitor performance levels of supply chain ICT support services
  • Ensure continuous improvement of supply chain ICT support services
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

develop strategic directions for supply chain management in alignment with organisational goals

develop policy for supply chain processes

conduct risk analysis on ICT support of supply chain processes and implement procedures that identify where risk occurs and what measures need to be taken to mitigate the risk

develop continuous improvement plan for ICT support of supply chain processes.

Context of and specific resources for assessment

Assessment must ensure access to:

relevant strategic level enterprise documentation, including planning, financial and ICT infrastructure documentation

relevant legislative policies.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate carrying out project work

verbal or written questioning to assess required knowledge and skills

review of reports and implementation plans

a portfolio of the project work undertaken.

Note: The preferred assessment method is through a workplace project or through a simulated medium to large enterprise workplace.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

conduct enterprise resource planning and management

investigate a critical incident and provide recommendations and remedies

communication skills to:

resolve conflict

negotiate prices and support with vendors

literacy skills to:

prepare reports to senior management

present and articulate complex information and ideas clearly to an appropriate audience

read and interpret an organisation's reports, policies and procedures in order to establish and review business continuity management framework

initiative, enterprise and problem-solving skills to:

act as a positive role model

assess vulnerabilities in organisational processes and infrastructure set-up

evaluate competitive technologies

solve problems individually and in teams in response to changing environments

translate a range of ideas into appropriate action

planning and organisational skills to:

establish and monitor the organisation's continuous improvement and planning processes

undertake the necessary background research for the development and monitoring of strategic management plans

technology skills to:

compare and recommend new technology solutions to improve organisational outcomes

evaluate complex information technology issues within the organisation's environment.

Required knowledge

business continuity issues for the organisation

organisation’s industry and current functionality, including existing data and information systems

organisation's internal and external dependencies and interdependencies

organisational policies and procedures, including risk-management strategy

past and current internal, external and industry disruptions

relevant legislation and regulations that impact on business continuity, such as OHS, environment, duty of care, contract, company, freedom of information, industrial relations, privacy and confidentiality, due diligence and records management.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Supply chain may include:

movement and storage of raw materials

finished goods from point-of-origin to point-of-consumption

planning and management of activities involved in:

sourcing

procurement

conversion

logistics management activities

work-in-process inventory.

Communication model may relate to:

emails, memos, letters, reports and proposals

good, relevant and timely flow of information between an organisation's employees and with its customers

verbal, such as formal and informal meetings

written

tools:

iPhones

laptops

personal productivity tool (PPT).

Key performance indicators may relate to:

descriptions of measures or outcomes that:

are key to the organisation's success

are usually long-term considerations

must be quantifiable (measurable)

reflect organisational goals.

Risk assessment may include:

coordinated and economical application of resources to minimise, monitor and control the probability or impact of unfortunate events or to maximise the realisation of opportunities

establishment of a secure environment for IT assets

identification, assessment and prioritisation of risks

risk plans

information gathering

threat identification and evaluation

scenario development

risk prioritisation

counter measure identification

report and follow-up.

Organisational policy may refer to:

internal documentation that guides actions that are particular to the organisation issuing the policy, and guides processes that are most likely to achieve a desired outcome

process of making important organisational decisions, including the identification of different alternatives, such as programs or spending priorities, and choosing among them on the basis of the impact they will have

political, management, financial and administrative mechanisms arranged to reach explicit goals.

Performance levels may refer to:

levels of availability, serviceability, performance, operation, or other attributes of the service, such as billing

contracted delivery time or performance of the service.

Continuous improvement may include:

efforts that seek incremental improvement over time or breakthrough improvement at once

ongoing effort to improve products, services or processes

processes that are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Critically evaluate key principles of supply chain management 
Identify supply chain processes in the organisation from operational and business perspectives 
Identify and review management and operational links to external organisations 
Identify current chains, network processes, service and performance objectives 
Develop strategy to align ICT technical resources with identified supply chain processes 
Build communication model to improve the integration and sharing of critical business information between decision makers, operations and technical divisions 
Identify the key performance indicators that will track progress against the strategic company objectives 
Lead development of strategy for risk assessment of internal and external supply chain processes 
Assess risk assessment to ensure it complies with organisational policy 
Mitigate identified risks 
Implement strategies to monitor performance levels of supply chain ICT support services 
Ensure continuous improvement of supply chain ICT support services 

Forms

Assessment Cover Sheet

ICAICT704A - Direct ICT in a supply chain
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAICT704A - Direct ICT in a supply chain

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: