Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICANWK411A Mapping and Delivery Guide
Deploy software to networked computers

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICANWK411A - Deploy software to networked computers
Description This unit describes the performance outcomes, skills and knowledge required to plan, manage and support the installation of new or upgraded software to networked computers according to vendor and organisation specifications.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those involved in installing, configuring, maintaining and supporting software, such as network administrators and network support staff.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine operating system and software and hardware requirements
  • Assess client software and licensing requirements, considering compatibility with existing application software and operating system
  • Assess hardware requirements
  • Analyse requirements against local area network (LAN), wide area network (WAN), and wireless networks within organisational guidelines
  • Evaluate client requirements according to organisational guidelines, corporate purchasing procedures and budget
       
Element: Obtain deployment software to automate deployment
  • Evaluate deployment software according to client requirements and organisational guidelines
  • Contact vendors and obtain technical specifications, including support arrangements and licensing
  • Acquire software and licences, according to organisational procedures
  • Store software licences and manuals, according to organisational guidelines
       
Element: Automate installation of operating system via network
  • Plan and deploy operating system according to appropriate vendor installation procedures with minimal disruption to network and clients
  • Configure and test installation to ensure that it meets client needs and vendor specifications
  • Install updates and patches
       
Element: Automate installation of software packages via network
  • Plan and deploy software packages according to appropriate vendor installation procedures with minimal disruption to network and clients
  • Configure and test installation to ensure that it meets client needs and vendor specifications
  • Install updates and patches
       
Element: Test and sign off
  • Test installed operating system and software for error-free performance, identifying and resolving problems
  • Determine and document security and licensing issues
  • Obtain client evaluation and feedback, to ensure that client requirements have been met
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

identify client software requirements

plan and deploy automatic installation of operating system and software

configure and test installation, ensuring client needs are met.

Context of and specific resources for assessment

Assessment must ensure access to:

site or prototype where deployment processes may be implemented

live network

software tools to support implementation of deployment processes

technical documentation and installation manuals

organisational guidelines

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

verbal or written questioning to assess candidate’s knowledge of underpinning knowledge and skills

direct observation of candidate performing the tasks required to successfully implement automated deployment processes

documentation produced in a small project environment that reflects the understanding of client and technical skills required.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with a client to determine functional requirements of network

literacy skills to document client requirements

problem-solving skills to troubleshoot and debug:

deployment issues

configuration issues

research skills to determine most suitable solution for client

technical skills to:

implement LANs

implement various software deployment solutions.

Required knowledge

overview knowledge of:

network protocols and operating systems

organisational contracting procedures and responsibilities

software licensing requirements and documentation

transmission control protocols or internet protocols (TCPs/IPs) and applications

detailed knowledge of:

current industry standards related to software deployment

deployment software configuration

configuration of automated deployment processes

operating system deployment

software package deployment

troubleshooting deployment processes.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Client may include:

external organisations

individuals

internal departments

internal employees.

Hardware may include:

networks

network interface card (NIC)

personal computers

servers

workstations.

Deployment software may include:

Acronis

Altiris

Ghost

remote installation services (RIS) and wireless distribution system (WDS)

Windows Server tools.

Vendors may include:

Adobe

Apple

Citrix

Linux or Unix

Microsoft

Novell

open source.

Operating system may include:

Linux

Mac

Unix

Windows.

Software packages may include:

office applications

utilities.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assess client software and licensing requirements, considering compatibility with existing application software and operating system 
Assess hardware requirements 
Analyse requirements against local area network (LAN), wide area network (WAN), and wireless networks within organisational guidelines 
Evaluate client requirements according to organisational guidelines, corporate purchasing procedures and budget 
Evaluate deployment software according to client requirements and organisational guidelines 
Contact vendors and obtain technical specifications, including support arrangements and licensing 
Acquire software and licences, according to organisational procedures 
Store software licences and manuals, according to organisational guidelines 
Plan and deploy operating system according to appropriate vendor installation procedures with minimal disruption to network and clients 
Configure and test installation to ensure that it meets client needs and vendor specifications 
Install updates and patches 
Plan and deploy software packages according to appropriate vendor installation procedures with minimal disruption to network and clients 
Configure and test installation to ensure that it meets client needs and vendor specifications 
Install updates and patches 
Test installed operating system and software for error-free performance, identifying and resolving problems 
Determine and document security and licensing issues 
Obtain client evaluation and feedback, to ensure that client requirements have been met 

Forms

Assessment Cover Sheet

ICANWK411A - Deploy software to networked computers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICANWK411A - Deploy software to networked computers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: