Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICANWK506A Mapping and Delivery Guide
Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICANWK506A - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network
Description This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to the installation, operation and troubleshooting of medium enterprise networks. Job roles include help-desk technician and network support technician.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: _Prepare to install medium enterprise WAN links
  • Prepare for given work according to legislation, OHS codes, regulations and standards
  • Arrange access to the site according to required procedure
  • Review existing network design documentation to ensure it is current and complete
  • Select the network elements required to be installed to meet the technical requirements
  • Contact vendors and service suppliers to obtain specifications and availability of identified components
  • Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
  • Liaise with appropriate person to obtain approval for the plans, including security clearance and timing
       
Element: Configure WAN links
  • Describe different methods for connecting to a wide area network (WAN)
  • Configure and verify a basic serial WAN configuration
  • Configure and verify at least two WAN protocols
  • Describe virtual private network (VPN) technology
  • Configure and verify a site to site VPN
  • Describe asymmetric digital subscriber line (ADSL) technology
  • Configure and verify an ADSL connection
       
Element: Configure and verify IP services on a router
  • Explain the operation and benefits of using dynamic host configuration protocol (DHCP)
  • Configure and verify DHCP operation on a router
  • Implement static and dynamic addressing services for hosts in a local area network (LAN) environment
  • Explain the basic operation of network address translation (NAT)
  • Configure NAT for given network requirements
  • Implement and verify NAT in a medium-sized enterprise branch office network
  • Describe the basic operation and configuration of internet protocol version 6 (IPv6)
       
Element: Secure a network using router services
  • Describe the purpose and types of access control lists (ACLs)
  • Configure and apply ACLs based on network filtering requirements
  • Configure and apply ACLs to provide secure access to the router
       
Element: Troubleshoot medium enterprise WAN links
  • Troubleshoot WAN implementation issues
  • Rectify WAN problems
  • Document solutions
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and prepare for the WAN link installation task

install and configure WAN links

configure and troubleshoot the following IP services:

NAT

DHCP

ACLs

configure and troubleshoot ADSL links

configure and troubleshoot VPNs.

Context of and specific resources for assessment

Assessment must ensure access to:

site where network installation may be conducted

hardware and software

organisational guidelines

computers

WAN service point of presence

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing, configuring and testing a new or updated network

evaluation of prepared documentation that outlines testing procedures, test results, recommendation to network changes and completion records

verbal or written questioning of required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports as required

numeracy skills to:

take test measurements

interpret results

evaluate performance and interoperability of network

planning and organisational skills to:

coordinate the process in liaison with others

plan, prioritise and monitor own work

problem-solving and contingency-management skills to:

adapt configuration procedures to requirements of network

reconfigure depending on differing operational contingencies, risk situations and environments

troubleshoot and debug WAN issues

research skills to investigate appropriate hardware to meet requirements

technical skills to select and configure networking devices and assess and implement security requirements.

Required knowledge

overview knowledge of IPv6

detailed knowledge of:

ACLs

router calling line identification (CLI) configuration

router debug commands.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network may include:

data

internet

large and small LAN

national WAN

VPN.

Documentation may include:

equipment inventory

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

naming standards

project management templates and report writing

satisfaction reports

version control.

Network elements may include:

adaptors

communications cables and connectors

hubs

routers

servers

switches.

Requirements may refer to:

business

network

people in the organisation

system.

Client may include:

external organisations

individuals

internal departments

internal employees.

Appropriate person may include:

authorised business representative

client

supervisor.

Basic serial WAN configuration may include:

high-level data link control (HDLC)

link control settings

point-to-point protocol (PPP)

usernames and passwords.

WAN protocols may include:

frame relay

HDLC

PPP.

VPN technology may include:

benefits

components

affect

importance

role.

VPN may include:

IPSec site to site VPN with pre-shared key authentication.

IPv6 concepts may include:

dual stack

routing information protocol next generation (RIPng)

tunnelling.

WAN implementation issues may include:

DHCP

NAT

ACL

VPN

ADSL.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to legislation, OHS codes, regulations and standards 
Arrange access to the site according to required procedure 
Review existing network design documentation to ensure it is current and complete 
Select the network elements required to be installed to meet the technical requirements 
Contact vendors and service suppliers to obtain specifications and availability of identified components 
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client 
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing 
Describe different methods for connecting to a wide area network (WAN) 
Configure and verify a basic serial WAN configuration 
Configure and verify at least two WAN protocols 
Describe virtual private network (VPN) technology 
Configure and verify a site to site VPN 
Describe asymmetric digital subscriber line (ADSL) technology 
Configure and verify an ADSL connection 
Explain the operation and benefits of using dynamic host configuration protocol (DHCP) 
Configure and verify DHCP operation on a router 
Implement static and dynamic addressing services for hosts in a local area network (LAN) environment 
Explain the basic operation of network address translation (NAT) 
Configure NAT for given network requirements 
Implement and verify NAT in a medium-sized enterprise branch office network 
Describe the basic operation and configuration of internet protocol version 6 (IPv6) 
Describe the purpose and types of access control lists (ACLs) 
Configure and apply ACLs based on network filtering requirements 
Configure and apply ACLs to provide secure access to the router 
Troubleshoot WAN implementation issues 
Rectify WAN problems 
Document solutions 

Forms

Assessment Cover Sheet

ICANWK506A - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICANWK506A - Configure, verify and troubleshoot WAN links and IP services in a medium enterprise network

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: