ICANWK507A - Install, operate and troubleshoot medium enterprise routers Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICANWK507A Mapping and Delivery Guide Install, operate and troubleshoot medium enterprise routers
Version 1.0 Issue Date: April 2024
Qualification
-
Unit of Competency
ICANWK507A - Install, operate and troubleshoot medium enterprise routers
Description
This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise routers.
Employability Skills
This unit contains employability skills.
Learning Outcomes and Application
This unit applies to the installation, operation and troubleshooting of medium enterprise routers. Job roles include network technician, network administrator and network support.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Prepare to install a medium enterprise router
Prepare for given work according to legislation, OHS, codes, regulations and standards
Arrange access to the site according to required procedure
Review existing network design documentation to ensure it is current and complete
Select network elements required to be installed to meet the technical requirements
Contact vendors and service suppliers to obtain specifications and availability of identified components
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing
Element: Configure basic router operation
Describe basic routing concepts
Describe the operation of routers
Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
Access and use the router to set basic parameters
Upgrade firmware on a router
Save and back up router configuration files
Implement basic router security
Configure static and default routes
Element: Configure and verify dynamic classless routing protocols
Determine the appropriate classless addressing scheme using VLSM and summarisation to satisfy addressing requirements in a LAN or WAN environment
Calculate and apply an addressing scheme, including VLSM internet protocol (IP) addressing design to a network
Configure and verify classless routing protocols
Element: Troubleshoot medium enterprise routers
Troubleshoot device configuration and network connectivity using basic utilities
Identify and correct common problems associated with IP addressing and host configurations
Troubleshoot router hardware and software operation
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan and prepare for the installation of an enterprise router
design a classless IP addressing scheme to suit requirements
install, configure and test the network elements to ensure interoperability within the network
apply network topologies, routing protocols and security issues
apply solutions and troubleshoot defined network problems.
Context of and specific resources for assessment
Assessment must ensure access to:
site where network installation may be conducted
enterprise routers and operating systems
hardware and software
organisational guidelines
computers
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing, configuring and testing a new or updated network
evaluation of documentation that outlines testing procedures, test results, recommendation to network changes and completion records
verbal or written questioning of required knowledge.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to liaise with internal and external personnel on technical, operational and business-related matters
literacy skills to:
interpret technical documentation
write reports as required
numeracy skills to:
take test measurements
interpret results
evaluate performance and interoperability of network
planning and organisational skills to:
coordinate process in liaison with others
plan, prioritise and monitor own work
problem-solving skills to:
adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies, risk situations and environments
troubleshoot and debug router network issues
research skills to investigate appropriate hardware to meet requirements
technical skills to select and configure networking devices and assess and implement security requirements.
Required knowledge
basic routing concepts for small enterprise network switches and routers
purpose and basic operation of the protocols in the open system interconnection (OSI) and transmission control protocol or internet protocol (TCP/IP) models
router calling line identification (CLI) configuration.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Network may include:
data
internet
large and small local area networks (LANs)
national wide area networks (WANs)
virtual private network (VPN).
Documentation may include:
equipment inventory
International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards
naming standards
project management templates and report writing
satisfaction reports
version control.
Network elements may include:
adaptors
communications cables and connectors
hubs
routers
servers
switches.
Requirements may refer to:
business
network
people in the organisation
system.
Client may include:
external organisations
individuals
internal departments
Internal employees.
Appropriate person may include:
authorised business representative
client
supervisor.
Basic routing concepts may include:
packet forwarding
router lookup process.
Operation may include:
power on self-test (POST)
router bootup process
router components.
Basic router security may include:
configuration security
implement password
physical security.
Classless routing protocols may include:
EIGRP
OSPF
RIPv2.
Basic utilities may include:
debug commands
ipconfig
ping
secure shell (SSH)
Telnet
traceroute.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Prepare for given work according to legislation, OHS, codes, regulations and standards
Arrange access to the site according to required procedure
Review existing network design documentation to ensure it is current and complete
Select network elements required to be installed to meet the technical requirements
Contact vendors and service suppliers to obtain specifications and availability of identified components
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing
Describe basic routing concepts
Describe the operation of routers
Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
Access and use the router to set basic parameters
Upgrade firmware on a router
Save and back up router configuration files
Implement basic router security
Configure static and default routes
Determine the appropriate classless addressing scheme using VLSM and summarisation to satisfy addressing requirements in a LAN or WAN environment
Calculate and apply an addressing scheme, including VLSM internet protocol (IP) addressing design to a network
Configure and verify classless routing protocols
Troubleshoot device configuration and network connectivity using basic utilities
Identify and correct common problems associated with IP addressing and host configurations
Troubleshoot router hardware and software operation
Forms
Assessment Cover Sheet
ICANWK507A - Install, operate and troubleshoot medium enterprise routers
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
ICANWK507A - Install, operate and troubleshoot medium enterprise routers
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent