Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to identify WAN needs
literacy skills to compile reports
numeracy skills to estimate traffic needs and compare costs
technical skills to use:
functional matrices
LAN functional matrices
network protocols
traffic simulation tools.
Required knowledge
detailed knowledge of:
concepts and types of modems
internet protocol (IP) addressing
packet switching
routed or routable protocols, including IP, IPX and AppleTalk
router operations, including DDR
routing protocols, including RIP, EIGRP and OSPF
transmission control protocols or internet protocols (TCPs/IPs)
relationship of asynchronous and synchronous communication
use of microwave and satellite communication in networking
overview knowledge of:
constraints and costs
features of telecommunications infrastructure, including the difference between digital and analog networks
growth projections and capacity planning
high or low-speed links
protocols
redundancy paths
response time and reliability requirements
scope of operation
security
traffic flow patterns
traffic load
users and the applications expected.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Traffic may include: | data video voice. |
Telecommunications infrastructure may include: | asymmetrical digital subscriber line (ADSL) high speed digital subscriber line (HDSL) integrated services digital network (ISDN) leased lines switched circuits (permanent virtual circuits (PVCs) and switched virtual circuits (SVCs) symmetrical digital subscriber line (SDSL) T-carriers, synchronous optical network (SONET) technologies. |
Resource requirements may include: | average transaction and file transfer size nature of WAN traffic (i.e. constant, steady, flows or communication in bursts) number of users telecommunications links type of applications using the link. |
WAN service may include: | bandwidth cost structure reliability. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist