Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to identify functional, performance and management features associated with the operation of complex switched networks
communication skills to:
communicate complex concepts and issues technically and in plain language
liaise with diverse clients
literacy skills to:
develop and prepare operational documentation, such as policies and procedures, and technical and management reports
interpret and prepare technical documentation
prepare project-management documentation
problem-solving skills suitable for complex and dynamic environments with demanding service level
technical skills to:
design, implement and maintain availability of complex switched networks to industry standards and best practice
identify viable complementary and emerging technologies
use network tools.
Required knowledge
benefits of formal or structured approach to network management
business justifications for having integrated and unified enterprise networks
current wireless regulations, standards and certifications
emerging viable business and social technologies
external developments or factors that affect switched network design
maintenance and management tools and practices suitable for complex networks to achieve availability and resilience
network topologies
organisational policies for internetworking
risk management strategies and practices suitable for a complex switched network environment
security for an enterprise-switched environment
security standards and technologies for switched network environments
switching and routing technologies for an enterprise-switched environment.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Network may include: | integrated network internet intranet local area network (LAN) router-based network switch-based network virtual private network (VPN) wide area network (WAN) WLAN. |
Network tools may include: | baseline network bridge protocol data unit (BPDU) guard debug commands port analysers: remote switched port analyser (RSPAN) switched port analyser (SPAN) virtual local area network switched port analyser (VSPAN) embedded event manager (EEM) show commands simple network management protocol (SNMP) SNMP version 3 syslog. |
Vulnerabilities may include: | media access control (MAC) attacks multi or unicast attacks spoofing attacks unauthorised access VLAN attacks. |
Organisational security policies may include: | access control list types: access control list (ACL) port-based access control list (PACL) virtual local area network access control list (VACL) dynamic address resolution protocol inspection (DAI) device hardening dynamic host configuration protocol (DHCP) snooping IEEE 802.1x Port security measures internet protocol (IP) source guard. |
First hop redundancy protocols may include: | gateway load balancing protocol (GLBP) hot standby router protocol (HSRP) virtual router redundancy protocol (VRRP). |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist