Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to analyse results of pilot
communication skills to:
facilitate training and user participants, including exposure to joint application development (JAD) process
liaise with clients
literacy skills to prepare status reports and final recommendation
planning and organisational skills to manage scope, time, cost, quality, communications and risk management
problem-solving skills to participate in the development of strategic initiatives
technical skills to install pilot system.
Required knowledge
role of stakeholders and the degree of stakeholder involvement in the developed system
system's current functionality
three or more current industry information-gathering methodologies
client business domain with regard to the developed system
current industry system development and design methodologies
current industry-accepted hardware and software products, with broad knowledge of general features and capabilities and detailed knowledge of installing pilot systems
current industry-accepted system piloting methodologies, including general features and capabilities
overall project objectives and client requirements when preparing for pilot
quality assurance practices with regard to installing, testing and evaluating developed system.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Acceptance criteria may include: | cost implications logistical considerations technical timeframe. |
Organisational resources will vary subject to nature of pilot and may include: | financial resources secured to fund the pilot staffing resources expected from user community, technical operations, technical support, technical development, supplier, project manager and executive sponsor personnel with an understanding of corporate governance, such as legal, audit and data security specialists representative experts from business areas, such as functional managers or operational staff representative users systems developers and IT technicians. |
Project plan may include a number of variables, including: | parties and their responsibilities project budget project objectives project scope schedule. |
Appropriate person may include: | authorised business representative client supervisor. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist