Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICAS4033B Mapping and Delivery Guide
Assist with policy development for client support procedures
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | ICAS4033B - Assist with policy development for client support procedures |
---|---|---|---|
Description | This unit defines the competency required to contribute to the formulation of client support procedures to be included within organisational policy.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Determine support issues |
| |||||||
Element: Develop client support procedures |
| |||||||
Element: Provide recommended changes for client support policy |
| |||||||
Element: Update documented client support policy |
|