Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICASAS424A Mapping and Delivery Guide
Support different operating systems
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | ICASAS424A - Support different operating systems |
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Description | This unit describes the performance outcomes, skills and knowledge required to repair bootup procedures in a variety of operating systems (OS). | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to frontline technical support personnel in a medium to large organisation responsible for end user support. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Determine organisation’s help-desk procedures |
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Element: Identify OS |
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Element: Differentiate OS |
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Element: Analyse OS boot processes |
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