• ICAU1129B - Operate a word processing application

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAU1129B Mapping and Delivery Guide
Operate a word processing application

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICAU1129B - Operate a word processing application
Description This unit defines the competency required to correctly operate word processing applications and perform basic operations including the creation and formatting of documents, creating tables, printing labels and mail merge.The following units are linked and form an appropriate cluster:ICAU1128B Operate a personal computerICAU1130B Operate a spreadsheet applicationICAU1131B Operate a database applicationICAU1132B Operate a presentation packageNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Create documents
  • Open word processing application and create/open document and add data according to informationrequirements
  • Use document templates as required
  • Use simple formatting tools when creating the document
  • Save document to correct directory
       
Element: Customise basic settings to meet page layout conventions
  • Adjust page layout to meet information requirements
  • Open and view different toolbars
  • Change fontformat to suit the purpose of the document
  • Change alignment and line spacing according to document informationrequirements
  • Modify margins to suit the purpose of the document
  • Open and switch between several documents
       
Element: Format document
  • Use formattingfeatures and styles as required
  • Highlight and copy text from another area in the document or from another active document
  • Insert headers and footers to incorporate all necessary data
  • Save document in another file format
  • Save and close document to disk
       
Element: Create tables
  • Insert a standard table into a document
  • Change cells to meet information requirements
  • Insert and delete columns and rows as necessary
  • Use formatting tools according to style requirements
       
Element: Add images
  • Insert appropriate images in a document and customise as necessary
  • Position and resize images to meet the document formatting needs
       
Element: Use mail merge
  • Create simple mailing list in layout suitable for merging
  • Create or select another document for merging
  • Mail merge list with other document
       
Element: Print documents
  • Preview document in print preview mode
  • Select basic print settings
  • Print document or part of the document from printer
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must ensure the ability to create open and retrieve documents, customise basic settings, format documents, create tables, add objects and images, and save and print documents.

To demonstrate competency in this unit the person will require access to:

Personal computer

Printer

Mouse and keyboard

Monitor

Basic software

Documents detailing organisational style guide/policy

Documents or information containing data suitable for use with word processing packages

Context of and specific resources for assessment

Operating a word processing application is a core function for almost all businesses and is an essential skill.

The breadth, depth and complexity of knowledge and skills in this competency would prepare a person to perform a defined range of activities many of which may be routine and predictable.

Assessment must ensure

Applications may include a variety of employment related skills including preparatory access and participation skills, broad-based induction skills and/or specific workplace skills. They may also include participation in a team or work group.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAU1128B Operate a personal computer

ICAU1130B Operate a spreadsheet application

ICAU1131B Operate a database application

ICAU1132B Operate a presentation package

An individual demonstrating this competency would be able to:

Demonstrate knowledge by recall in a narrow range of areas

Demonstrate basic practical skills, such as the use of relevant tools

Perform a sequence of routine tasks given clear direction

Receive and pass on messages and information

Demonstration of these competencies would involve:

Demonstrating basic word processing skills in a moderate range of areas

Applying a defined range of skills to basic processing operations

Applying known processing solutions to a limited range of predictable problems

Performing a range of basic processing tasks where operating options are varied

Assessing and recording information from varied sources

Maintain knowledge of industry products and services

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Low-level decision making in relation to a limited range of routine areas

Problem solving skills in known areas during normal routine

Reading and writing at a level where basic workplace documents are understood

Clear and precise communication

Interpretation of user manuals and help functions

Required knowledge

Organisational benchmarks for minimum typing skills, including speed and accuracy

Creating and opening documents

Formatting documents

Inserting tables and images

Saving, printing and closing documents

Mail merge function

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Informationrequirements may include:

memos

letters

minutes

agendas

other business documents required by the organisation

Formatting tools

Menu commands within the application, such as: help, search and replace, spell check, undo, cut, copy, paste, borders, shading.

Toolbars can contain:

buttons

menus

a combination of both

Font format

Font format is the combination of typeface and other attributes, such as size, pitch and spacing of the font

Alignment may be:

left

centred

right

justified

Formattingfeatures may include:

italics

bold

underline

hyphenation

Fileformat may include but is not limited to:

html pages

pdf files

text files

doc files

sxw (star office) files

CSV files

Disk may include but are not limited to:

CDs

CD-RW (Compact Discs-Read Write)

DVD RW

zip disks

solid state hard drives

Images may include but is not limited to:

graphics

clipart

pictures

Print settings may include:

layout

paper size

number of copies

orientation

sides

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Open word processing application and create/open document and add data according to informationrequirements 
Use document templates as required 
Use simple formatting tools when creating the document 
Save document to correct directory 
Adjust page layout to meet information requirements 
Open and view different toolbars 
Change fontformat to suit the purpose of the document 
Change alignment and line spacing according to document informationrequirements 
Modify margins to suit the purpose of the document 
Open and switch between several documents 
Use formattingfeatures and styles as required 
Highlight and copy text from another area in the document or from another active document 
Insert headers and footers to incorporate all necessary data 
Save document in another file format 
Save and close document to disk 
Insert a standard table into a document 
Change cells to meet information requirements 
Insert and delete columns and rows as necessary 
Use formatting tools according to style requirements 
Insert appropriate images in a document and customise as necessary 
Position and resize images to meet the document formatting needs 
Create simple mailing list in layout suitable for merging 
Create or select another document for merging 
Mail merge list with other document 
Preview document in print preview mode 
Select basic print settings 
Print document or part of the document from printer 

Forms

Assessment Cover Sheet

ICAU1129B - Operate a word processing application
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAU1129B - Operate a word processing application

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: