Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICAU5208B Mapping and Delivery Guide
Use site server tools for transaction management

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICAU5208B - Use site server tools for transaction management
Description This unit defines the competency required to use site server tools to build, host, track and monitor transactions on an e-business site.The following units are linked and form an appropriate cluster:ICAD4198B Develop guidelines for uploading information to a websiteICAS5199B Manage business websites and serversICAS4201B Transfer content to a website using commercial packagesICAS5203B Evaluate and select a web hosting serviceICAD4209B Write content for web pagesNo licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm task requirements
  • Confirm task requirements, features and functionality of site with client as required
  • Confirm platform and/or software with reference to business systems
  • Confirm the integration requirements of site with client
  • Confirm standards relevant to the task and site functionality
  • Document current and proposed configuration
  • Document and validate client task requirements, performance criteria and scope of work with client
  • Confirm available resources and budget with client
       
Element: Select tools
  • Identify relevant site server tools with reference to requirements
  • Review and evaluate tools with reference to task requirements and required site functionality
  • Load and configure server tools according to vendor guidelines and client requirements
  • Use server tools to test equipment
       
Element: Use tools
  • Use server tools to maintain or update relevant functionality
  • Coordinate and implement procedures
  • Use server tools according to vendor guidelines to achieve relevant task requirements
       
Element: Review server tools and task requirements
  • Monitor, analyse and evaluate organisational procedures
  • Review site server configuration with reference to client task requirements and make adjustments to configuration
  • Review server tools with reference to client taskrequirements
  • Use site analysis software to validate server outcomes
  • Create and use reports and other documentation for record keeping and auditing
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

Assessment must confirm the ability to use website server tools to maintain expected business performance and technical standards in an e-business environment.

To demonstrate competency in this unit the person will require access to:

Server hardware

Server tools

Existing e-business website

Context of and specific resources for assessment

Businesses increasingly rely on their networks and websites to move data, provide communication, and enable basic operations. As websites and computer technology become more integrated with business, system outages can seriously impact the bottom line. Website tools can help organisations monitor critical network and site resources and immediately detect system failures or performance problems.

Site server tools enable the person to build, host, track and monitor transactions on an e-business site.

The breadth, depth and complexity covering planning and initiation of alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and coordination would be characteristic.

The demonstration of competency may also require self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others.

Assessment must ensure:

Applications involve participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team coordination may also be involved.

Method of assessment

The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.

Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

ICAD4198B Develop guidelines for uploading information to a website

ICAS5199B Manage business websites and servers

ICAS4201B Transfer content to a website using commercial packages

ICAS5203B Evaluate and select a web hosting service

ICAD4209B Write content for web pages

An individual demonstrating this competency would be able to:

Demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas

Analyse and plan approaches to technical problems or management requirements

Transfer and apply theoretical concepts and/or technical or creative skills to a range of situations

Evaluate information, using it to forecast for planning or research purposes

Take responsibility for own outputs in relation to broad quantity and quality parameters

Take some responsibility for the achievement of group outcomes

Maintain knowledge of industry products and services


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Evaluating and selecting products to suit a given business profile

Use of site server tools associated with relevant site server

Analysis of SQL

Required knowledge

Business site features in relation to choice of tools

Site building considerations in relation to new versus established business, B2B versus B2C

The role of protocols in relation to features and functionality (e.g. HTTP, SMTP, FTP, HTTPS)

Relevant tools and products in relation to site construction (e.g. SSJS, Java, JAP, Perl, Cold Fusion, ASP)

Relevant security measures as required by site functionality (e.g. SSL, encryption, authentication, VPN, PPTP, SSH)

Functions and features of tools relevant to HTTP servers as required (e.g. Apache, Netscape Communications Server, Microsoft IIS, IBM's Web-Sphere)

Functions and features of tools relevant to search engines as required (e.g. Excite, Fulcrum Surfboard, ICE, MS Index Server)

Functions and features of tools relevant to firewalls and proxy servers as required (e.g. Smoothwall, IP-Cop, AltaVista firewall, Guardian, Netscape Proxy Server, Microsoft ISA, Cisco PIX)

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Task requirements may be in relation to:

building

database connectivity

hosting

customer tracking and profiling

payment and delivery systems

monitoring

ensuring secure transactions on an business site

Integration requirements may include but are not limited to:

site server tools

hosting services

monitor transactions

data synchronisation

database implementation

migration

Platform may include but is not limited to:

Linux

BSD

Windows servers WebSphere

Procedures may include:

check points and sign-offs with documented procedures and templates

implementation of financial control mechanisms; communication with stakeholders

dispute resolution and modification procedures

processes for determining size and cost

Site analysis software may include:

WebTrends Log Analyzer

Linkbot Pro

InContext WebAnalyzer

CyberSpyder

AccessWatch

WebCounter

Client may include but is not limited to:

internal departments

external organisations

individual people

internal employees

Software may include but is not limited to:

commercial software applications

organisation-specific software, packaged software, in-house or customised software

Server tools may include:

server benchmark tools

disaster recovery tools

disk management tools

network management tools

security tools

storage and back-up tools

user management tools

development tools

purchasing and payment tools

maintenance tools

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm task requirements, features and functionality of site with client as required 
Confirm platform and/or software with reference to business systems 
Confirm the integration requirements of site with client 
Confirm standards relevant to the task and site functionality 
Document current and proposed configuration 
Document and validate client task requirements, performance criteria and scope of work with client 
Confirm available resources and budget with client 
Identify relevant site server tools with reference to requirements 
Review and evaluate tools with reference to task requirements and required site functionality 
Load and configure server tools according to vendor guidelines and client requirements 
Use server tools to test equipment 
Use server tools to maintain or update relevant functionality 
Coordinate and implement procedures 
Use server tools according to vendor guidelines to achieve relevant task requirements 
Monitor, analyse and evaluate organisational procedures 
Review site server configuration with reference to client task requirements and make adjustments to configuration 
Review server tools with reference to client taskrequirements 
Use site analysis software to validate server outcomes 
Create and use reports and other documentation for record keeping and auditing 

Forms

Assessment Cover Sheet

ICAU5208B - Use site server tools for transaction management
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICAU5208B - Use site server tools for transaction management

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: