Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICPCBF202 Mapping and Delivery Guide
Handline mail

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICPCBF202 - Handline mail
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to manually collate and insert irregular and bulky mail documents. It applies to individuals working in a mail house environment under direct supervision and performing mainly routine and repetitive tasks such as matching inserts, verifying data and reporting discrepancies and faults. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the converting, binding and finishing field of work and include access to special purpose tools, equipment and materials.

Assessors must satisfy NVR/AQTF assessor requirements.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Collate materials
  • All materials required for the job are checked and confirmed against job specifications
  • Materials are changed or adapted according to job specifications
  • Materials are arranged to make manual collation as easy and safe as possible
  • Collated materials are correct and in sequence, and any faulty materials are removed and documented
  • If required, items are decollated according to job specifications
  • Manual wrapping of materials is completed, if required according to job specifications
       
Element: Match inserts
  • Collated data is correctly matched to addressee
  • Address information is verified as accurate
  • Random checks are performed to ensure quality is met
  • Discrepancies are reported to supervisor
  • Envelopes or packs are glued or sealed according to job specifications
       
Element: Reconcile output
  • Total number of throughputs matches job specifications
  • Destination delivery unit rate matches the job specifications and meets Australia Post standards
  • Information matching trail is documented
  • Correct procedures for control of materials are followed
  • Discrepancies are reported to supervisor
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Collate materials

1.1 All materials required for the job are checked and confirmed against job specifications

1.2 Materials are changed or adapted according to job specifications

1.3 Materials are arranged to make manual collation as easy and safe as possible

1.4 Collated materials are correct and in sequence, and any faulty materials are removed and documented

1.5 If required, items are decollated according to job specifications

1.6 Manual wrapping of materials is completed, if required according to job specifications

2. Match inserts

2.1 Collated data is correctly matched to addressee

2.2 Address information is verified as accurate

2.3 Random checks are performed to ensure quality is met

2.4 Discrepancies are reported to supervisor

2.5 Envelopes or packs are glued or sealed according to job specifications

3. Reconcile output

3.1 Total number of throughputs matches job specifications

3.2 Destination delivery unit rate matches the job specifications and meets Australia Post standards

3.3 Information matching trail is documented

3.4 Correct procedures for control of materials are followed

3.5 Discrepancies are reported to supervisor

Evidence of the ability to:

manually collate and insert irregular and bulky mail or packages according to job specifications and within production timeframe, removing any spoils or faulty work, and reporting discrepancies to supervisor.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain setup procedures to meet work health and safety and enterprise requirements

explain the quality check process

identify waste disposal procedures relevant to this task

explain documentation requirements, where the documents are kept, and the information included in them.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Collate materials

1.1 All materials required for the job are checked and confirmed against job specifications

1.2 Materials are changed or adapted according to job specifications

1.3 Materials are arranged to make manual collation as easy and safe as possible

1.4 Collated materials are correct and in sequence, and any faulty materials are removed and documented

1.5 If required, items are decollated according to job specifications

1.6 Manual wrapping of materials is completed, if required according to job specifications

2. Match inserts

2.1 Collated data is correctly matched to addressee

2.2 Address information is verified as accurate

2.3 Random checks are performed to ensure quality is met

2.4 Discrepancies are reported to supervisor

2.5 Envelopes or packs are glued or sealed according to job specifications

3. Reconcile output

3.1 Total number of throughputs matches job specifications

3.2 Destination delivery unit rate matches the job specifications and meets Australia Post standards

3.3 Information matching trail is documented

3.4 Correct procedures for control of materials are followed

3.5 Discrepancies are reported to supervisor

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
All materials required for the job are checked and confirmed against job specifications 
Materials are changed or adapted according to job specifications 
Materials are arranged to make manual collation as easy and safe as possible 
Collated materials are correct and in sequence, and any faulty materials are removed and documented 
If required, items are decollated according to job specifications 
Manual wrapping of materials is completed, if required according to job specifications 
Collated data is correctly matched to addressee 
Address information is verified as accurate 
Random checks are performed to ensure quality is met 
Discrepancies are reported to supervisor 
Envelopes or packs are glued or sealed according to job specifications 
Total number of throughputs matches job specifications 
Destination delivery unit rate matches the job specifications and meets Australia Post standards 
Information matching trail is documented 
Correct procedures for control of materials are followed 
Discrepancies are reported to supervisor 

Forms

Assessment Cover Sheet

ICPCBF202 - Handline mail
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICPCBF202 - Handline mail

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: