ICPKNW318 - Apply knowledge and requirements of mail house operations Competency Mapping Template
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICPKNW318 Mapping and Delivery Guide Apply knowledge and requirements of mail house operations
Version 1.0 Issue Date: March 2024
Qualification
-
Unit of Competency
ICPKNW318 - Apply knowledge and requirements of mail house operations
Description
Employability Skills
Learning Outcomes and Application
This unit describes the, skills and knowledge required to work in or deal with a mail house, including a detailed knowledge of specific mailing, labelling and dispatching areas. It applies to individuals working in or dealing with a mail house and who can work as part of a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting
X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners
Student Learning Resources
Handouts Activities
Slides PPT
Assessment 1
Assessment 2
Assessment 3
Assessment 4
Elements of Competency
Performance Criteria
Element: Apply knowledge of printing industry
Printing industry terminology and vocabulary are used correctly
New technology and new work processes are monitored and implemented when required
Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices
Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients
Element: Apply knowledge of government Acts, regulations and codes of practice
Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied
Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices
Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices
Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices
Element: Apply knowledge of postal standards and requirements
Limitations on size, weight and content of postal items are applied in processing mail and/or parcels
Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes
Packaging requirements for a range of products are adhered to
Element: Identify enterprise processes and procedures
Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated
Digital data customisation is used to inform quality checks
Advantages and applications of digital printing within mail house are analysed
In-line processes associated with digital printing systems are identified and used to inform work processes
Process and applications of bar coding as applied to mail house operations and services are identified
Element: Apply knowledge of computerised systems and associated software as used in mail house sector
Variety of computer driven equipment typical in mail house operations is used where appropriate
Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate
Data management and processing systems and software are used where appropriate
Computerised document management, design and reading systems and software are used where appropriate
Computerised market research and listing services and associated software are used where appropriate
Recent developments in electronic mailing and new applications of this technology are investigated
Element: Apply knowledge of pre-press, printing, converting and finishing sectors and processes
Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate
Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate
Conventional printing processes are used to inform production processes where appropriate
Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate
Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate
Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate
Terminology suited to those working in mail house, printing and related industries is applied in workplace
Element: Apply knowledge of substrates, inks, toners and coatings
Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate
International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate
Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate
Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate
Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate
Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate
Element: Apply knowledge of costs of production
Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace
Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace
Ways of minimising use of materials without affecting quality of output are researched and applied in workplace
Ways of maximising efficiency of capital and human resources are researched and applied in workplace
Element: Apply knowledge of production management requirements and systems
Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace
Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace
Basic principles of efficient production management are applied in workplace
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT
PERFORMANCE CRITERIA
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Apply knowledge of printing industry
1.1 Printing industry terminology and vocabulary are used correctly
1.2 New technology and new work processes are monitored and implemented when required
1.3 Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices
1.4 Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients
2. Apply knowledge of government Acts, regulations and codes of practice
2.1 Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied
2.2 Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices
2.3 Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices
2.4 Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices
3. Apply knowledge of postal standards and requirements
3.1 Limitations on size, weight and content of postal items are applied in processing mail and/or parcels
3.2 Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes
3.3 Packaging requirements for a range of products are adhered to
4. Identify enterprise processes and procedures
4.1 Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated
4.2 Digital data customisation is used to inform quality checks
4.3 Advantages and applications of digital printing within mail house are analysed
4.4 In-line processes associated with digital printing systems are identified and used to inform work processes
4.5 Process and applications of bar coding as applied to mail house operations and services are identified
5. Apply knowledge of computerised systems and associated software as used in mail house sector
5.1 Variety of computer driven equipment typical in mail house operations is used where appropriate
5.2 Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate
5.3 Data management and processing systems and software are used where appropriate
5.4 Computerised document management, design and reading systems and software are used where appropriate
5.5 Computerised market research and listing services and associated software are used where appropriate
5.6 Recent developments in electronic mailing and new applications of this technology are investigated
6. Apply knowledge of pre-press, printing, converting and finishing sectors and processes
6.1 Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate
6.2 Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate
6.3 Conventional printing processes are used to inform production processes where appropriate
6.4 Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate
6.5 Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate
6.6 Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate
6.7 Terminology suited to those working in mail house, printing and related industries is applied in workplace
7. Apply knowledge of substrates, inks, toners and coatings
7.1 Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate
7.2 International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate
7.3 Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate
7.4 Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate
7.5 Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate
7.6 Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate
8. Apply knowledge of costs of production
8.1 Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace
8.2 Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace
8.3 Ways of minimising use of materials without affecting quality of output are researched and applied in workplace
8.4 Ways of maximising efficiency of capital and human resources are researched and applied in workplace
9. Apply knowledge of production management requirements and systems
9.1 Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace
9.2 Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace
9.3 Basic principles of efficient production management are applied in workplace
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
ELEMENT
PERFORMANCE CRITERIA
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Apply knowledge of printing industry
1.1 Printing industry terminology and vocabulary are used correctly
1.2 New technology and new work processes are monitored and implemented when required
1.3 Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices
1.4 Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients
2. Apply knowledge of government Acts, regulations and codes of practice
2.1 Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied
2.2 Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices
2.3 Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices
2.4 Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices
3. Apply knowledge of postal standards and requirements
3.1 Limitations on size, weight and content of postal items are applied in processing mail and/or parcels
3.2 Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes
3.3 Packaging requirements for a range of products are adhered to
4. Identify enterprise processes and procedures
4.1 Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated
4.2 Digital data customisation is used to inform quality checks
4.3 Advantages and applications of digital printing within mail house are analysed
4.4 In-line processes associated with digital printing systems are identified and used to inform work processes
4.5 Process and applications of bar coding as applied to mail house operations and services are identified
5. Apply knowledge of computerised systems and associated software as used in mail house sector
5.1 Variety of computer driven equipment typical in mail house operations is used where appropriate
5.2 Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate
5.3 Data management and processing systems and software are used where appropriate
5.4 Computerised document management, design and reading systems and software are used where appropriate
5.5 Computerised market research and listing services and associated software are used where appropriate
5.6 Recent developments in electronic mailing and new applications of this technology are investigated
6. Apply knowledge of pre-press, printing, converting and finishing sectors and processes
6.1 Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate
6.2 Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate
6.3 Conventional printing processes are used to inform production processes where appropriate
6.4 Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate
6.5 Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate
6.6 Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate
6.7 Terminology suited to those working in mail house, printing and related industries is applied in workplace
7. Apply knowledge of substrates, inks, toners and coatings
7.1 Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate
7.2 International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate
7.3 Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate
7.4 Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate
7.5 Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate
7.6 Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate
8. Apply knowledge of costs of production
8.1 Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace
8.2 Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace
8.3 Ways of minimising use of materials without affecting quality of output are researched and applied in workplace
8.4 Ways of maximising efficiency of capital and human resources are researched and applied in workplace
9. Apply knowledge of production management requirements and systems
9.1 Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace
9.2 Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace
9.3 Basic principles of efficient production management are applied in workplace
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Printing industry terminology and vocabulary are used correctly
New technology and new work processes are monitored and implemented when required
Trends within printing industry are monitored, on an ongoing basis, to inform personal work practices
Job requirements and alterations are discussed with and applied by tradespersons, supervisors, production managers and clients
Basic principles and obligations involved in copyright, work health and safety (WHS), environmental protection, access and equity, and industrial awards are applied
Codes of practice and responsibilities regarding both paper and electronic-based products and services, and direct marketing, are applied in personal work practices
Legislative requirements regarding storage of data, addressing, ownership of lists, intellectual copyright, privacy and confidentiality of information are applied in personal work practices
Mail house responsibilities in regard to public, clients, suppliers and employees are adhered to in personal work practices
Limitations on size, weight and content of postal items are applied in processing mail and/or parcels
Australia Post, Post Standards and Letter Pre-Sorting Standards are used to inform workflow processes
Packaging requirements for a range of products are adhered to
Importance of digital printing systems including inkjet, laser and offset technologies in mail house centre are investigated
Digital data customisation is used to inform quality checks
Advantages and applications of digital printing within mail house are analysed
In-line processes associated with digital printing systems are identified and used to inform work processes
Process and applications of bar coding as applied to mail house operations and services are identified
Variety of computer driven equipment typical in mail house operations is used where appropriate
Computer driven bar code, sorting, tagging and reading systems are applied in workplace where appropriate
Data management and processing systems and software are used where appropriate
Computerised document management, design and reading systems and software are used where appropriate
Computerised market research and listing services and associated software are used where appropriate
Recent developments in electronic mailing and new applications of this technology are investigated
Principles and functions of image production (typesetting, scanning, camera), image combining (manual and electronic), image output (film, plates, direct to press) and digital workflow are used to inform production processes where appropriate
Pre-press functions including image classification (type, line, tone), output settings (screen rulings, angles) and output devices (film setter, plate maker, proofer) are identified and used to inform production processes where appropriate
Conventional printing processes are used to inform production processes where appropriate
Most suitable printing process for variety of jobs and products, taking into account cost, quality and end user requirements, is identified and used to inform decisions about printing processes where appropriate
Capabilities and limitations of each printing process are investigated and used to inform decisions about printing processes where appropriate
Basic principles and characteristics of a variety of converting and finishing operations (guillotining, collating, folding, inserting, fastening) are understood and used to inform production processes where appropriate
Terminology suited to those working in mail house, printing and related industries is applied in workplace
Substrates used for each printing process and properties that make them suitable are identified and used to inform production processes where appropriate
International paper sizes (IPS) system, its basis and relationship of different paper sizes are used to inform production processes where appropriate
Different weights, callipers and finishes of substrates and how they affect mailing and converting and finishing operations are identified and used to inform production processes where appropriate
Paper grain and how it affects pre-press, printing, finishing and mailing operations are investigated and used to inform production processes where appropriate
Ink characteristics (drying properties, fastness, gloss, opacity, tack, scuff resistance) and their effect on printing, finishing and end user requirements are investigated and used to inform production processes where appropriate
Desirable qualities for inks, toners and coatings to ensure suitability for substrate, finishing operations and end user requirements are investigated and used to inform production processes where appropriate
Main cost elements (fixed, capital, variable) in converting and finishing production are applied in workplace
Information required to accurately cost jobs and means of collecting it (manual and computerised) are investigated and applied in workplace
Ways of minimising use of materials without affecting quality of output are researched and applied in workplace
Ways of maximising efficiency of capital and human resources are researched and applied in workplace
Types of information that need to be exchanged between different stages of production to facilitate production efficiency are investigated and applied in workplace
Systems (manual and computerised) that can be used to exchange information are investigated and applied in workplace
Basic principles of efficient production management are applied in workplace
Forms
Assessment Cover Sheet
ICPKNW318 - Apply knowledge and requirements of mail house operations
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
ICPKNW318 - Apply knowledge and requirements of mail house operations
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent