Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICPSUP455 Mapping and Delivery Guide
Supervise and schedule work of others

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICPSUP455 - Supervise and schedule work of others
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to supervise and schedule work of a team or individuals.It applies to individuals who perform a broad range of skilled tasks relating to the printing and graphic arts industry, and who may also provide some leadership and guidance to others in application and planning of the skills.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access special purpose tools, equipment and materials.

Assessors must satisfy NVR/AQTF assessor requirements.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and implement work schedules
  • Tasks and/or jobs are identified and prioritised according to overall production schedule
  • Timelines, personnel and equipment are identified for each job and task
  • Schedules are communicated logically and in an easily understood manner
  • Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals
  • Priority of tasks is communicated to the team or individuals
       
Element: Monitor performance of tasks
  • Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task
  • Instruction or support to achieve required standard is provided as necessary
  • Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures
  • Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate
       
Element: Monitor and support development of teams or individuals
  • Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures
  • Support is provided to individuals or teams to ensure full participation
  • Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals
       
Element: Monitor application of WHS in the work area
  • Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements
  • Strategies for prevention or correction of problems are determined from the monitoring process
  • Recommendations for prevention or correction are made to achieve established standards
       
Element: Communicate with management, work teams and individuals
  • All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate
  • Effective and appropriate information provision is carried out with management and/or external personnel
  • Written reports are concise and conform to enterprise procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and implement work schedules

1.1 Tasks and/or jobs are identified and prioritised according to overall production schedule

1.2 Timelines, personnel and equipment are identified for each job and task

1.3 Schedules are communicated logically and in an easily understood manner

1.4 Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals

1.5 Priority of tasks is communicated to the team or individuals

2. Monitor performance of tasks

2.1 Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task

2.2 Instruction or support to achieve required standard is provided as necessary

2.3 Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures

2.4 Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3. Monitor and support development of teams or individuals

3.1 Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures

3.2 Support is provided to individuals or teams to ensure full participation

3.3 Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals

4. Monitor application of WHS in the work area

4.1 Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements

4.2 Strategies for prevention or correction of problems are determined from the monitoring process

4.3 Recommendations for prevention or correction are made to achieve established standards

5. Communicate with management, work teams and individuals

5.1 All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate

5.2 Effective and appropriate information provision is carried out with management and/or external personnel

5.3 Written reports are concise and conform to enterprise procedures

Evidence of the ability to:

effectively schedule and supervise a team or individuals

create a portfolio of documents showing:

planning, implementing and monitoring schedules

monitoring and reporting on the performance of others

providing support and feedback on performance to others

determining safety requirements in the work area

monitoring work health and safety and environmental standards. (Suitable documents for the portfolio include rosters, schedules, quality-related documentation and testimonials from superiors and workers being supervised.)

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

WHS standards

explain who is responsible for work health and safety (WHS) standards in the workplace

explain reporting procedures for WHS incidents

Planning and implementing work schedules

explain how priority of jobs is determined

describe work scheduling procedures used within the organisation

explain why changes to scheduling might be needed

Standards monitoring

outline information reported in performance monitoring

identify who is responsible for providing instruction to achieve the required standard

Staff and workforce development

describe how often teams or individuals should be monitored on performance

outline changes that can be made to enhance individual performance

outline changes that can be made to enhance team performance

list advantages of providing written reports to management.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and implement work schedules

1.1 Tasks and/or jobs are identified and prioritised according to overall production schedule

1.2 Timelines, personnel and equipment are identified for each job and task

1.3 Schedules are communicated logically and in an easily understood manner

1.4 Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals

1.5 Priority of tasks is communicated to the team or individuals

2. Monitor performance of tasks

2.1 Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task

2.2 Instruction or support to achieve required standard is provided as necessary

2.3 Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures

2.4 Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate

3. Monitor and support development of teams or individuals

3.1 Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures

3.2 Support is provided to individuals or teams to ensure full participation

3.3 Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals

4. Monitor application of WHS in the work area

4.1 Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements

4.2 Strategies for prevention or correction of problems are determined from the monitoring process

4.3 Recommendations for prevention or correction are made to achieve established standards

5. Communicate with management, work teams and individuals

5.1 All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate

5.2 Effective and appropriate information provision is carried out with management and/or external personnel

5.3 Written reports are concise and conform to enterprise procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Tasks and/or jobs are identified and prioritised according to overall production schedule 
Timelines, personnel and equipment are identified for each job and task 
Schedules are communicated logically and in an easily understood manner 
Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to the team or individuals 
Priority of tasks is communicated to the team or individuals 
Required standard is effectively communicated to the team or individuals to ensure understanding of allotted task 
Instruction or support to achieve required standard is provided as necessary 
Standard of performance is monitored, including quality standards, to ensure achievement of outcomes, and is reported according to enterprise procedures 
Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate 
Team or worker performance is monitored to determine effectiveness and is reported according to enterprise procedures 
Support is provided to individuals or teams to ensure full participation 
Procedures are provided to assist interaction and feedback on effectiveness between teams and individuals 
Implementation of standards, both work health and safety (WHS) and environmental, is monitored to determine safety in the work area requirements 
Strategies for prevention or correction of problems are determined from the monitoring process 
Recommendations for prevention or correction are made to achieve established standards 
All information affecting work is explained logically and in an easily understood manner to team coordinators, teams or individuals where appropriate 
Effective and appropriate information provision is carried out with management and/or external personnel 
Written reports are concise and conform to enterprise procedures 

Forms

Assessment Cover Sheet

ICPSUP455 - Supervise and schedule work of others
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICPSUP455 - Supervise and schedule work of others

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: