Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICPSUP516 Mapping and Delivery Guide
Set and apply quality standards

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICPSUP516 - Set and apply quality standards
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to set and manage quality procedures within an enterprise or large section/department.It applies to individuals who perform a broad range of skilled tasks relating to the printing and graphic arts industry, and who may also provide some leadership and guidance to others in the application and planning of the skills.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access to special purpose tools, equipment and materials.

Assessors must satisfy NVR/AQTF assessor requirements.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Set quality standards
  • Quality of items is determined according to job specifications and enterprise capacity
  • Production proofs are prepared for client approval to determine client’s requirements
  • Quality standards are determined and inspection specifications set for purpose intended
       
Element: Determine inspection specifications
  • Inspection variables are determined in consultation with client, or are set to acceptable workplace standards, and are recorded in job specifications
  • Type of inspection is determined according to job specifications
       
Element: Carry out inspection
  • Criteria for rejection are determined in consultation with machine operator and inspector/racker and recorded in job specifications
  • Variation to standards is monitored and action taken to rectify the problem according to enterprise procedures
  • Unsatisfactory work is separated according to pre-determined standards
       
Element: Rework job
  • Unacceptable items are evaluated and possible methods of reworking are determined according to workplace quality standards
  • Reworking is monitored according to enterprise procedures
  • Reworked material/substrates is/are inspected to ensure previously determined requirements are met
       
Element: Evaluate job process
  • Production processes are evaluated to determine cause of unacceptable items
  • Inspection records are maintained, including number of accepted and rejected items, and cause of rejection
  • Records are maintained to ensure faulty processes are identified, recorded and corrected
       
Element: Participate in quality improvement
  • Performance is monitored to ensure product or service standards are maintained or improved
  • Participation in enterprise quality improvement processes occurs, where applicable
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Set quality standards

1.1 Quality of items is determined according to job specifications and enterprise capacity

1.2 Production proofs are prepared for client approval to determine client’s requirements

1.3 Quality standards are determined and inspection specifications set for purpose intended

2. Determine inspection specifications

2.1 Inspection variables are determined in consultation with client, or are set to acceptable workplace standards, and are recorded in job specifications

2.2 Type of inspection is determined according to job specifications

3. Carry out inspection

3.1 Criteria for rejection are determined in consultation with machine operator and inspector/racker and recorded in job specifications

3.2 Variation to standards is monitored and action taken to rectify the problem according to enterprise procedures

3.3 Unsatisfactory work is separated according to pre-determined standards

4. Rework job

4.1 Unacceptable items are evaluated and possible methods of reworking are determined according to workplace quality standards

4.2 Reworking is monitored according to enterprise procedures

4.3 Reworked material/substrates is/are inspected to ensure previously determined requirements are met

5. Evaluate job process

5.1 Production processes are evaluated to determine cause of unacceptable items

5.2 Inspection records are maintained, including number of accepted and rejected items, and cause of rejection

5.3 Records are maintained to ensure faulty processes are identified, recorded and corrected

6. Participate in quality improvement

6.1 Performance is monitored to ensure product or service standards are maintained or improved

6.2 Participation in enterprise quality improvement processes occurs, where applicable

Evidence of the ability to:

Ensure, on TWO occasions, that correct procedures are implemented within an enterprise or large section/department to make sure quality standards are achieved

produce a portfolio that demonstrates each element has been carried out (including records of standards and monitoring procedures, and evidence they are being effectively carried out).

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

Setting quality standards

describe how criteria for print quality inspections are set

explain why quality of artwork/film has a bearing on quality of the printed product

list quality standards set by the customer

explain how quality standards determine inspection specifications

Determining inspection variables

describe quality specifications set to make the product acceptable for its intended purpose

identify who is responsible for inspection specifications

outline specifications recorded on the job sheet

describe the specific inspection standards set for printing and finishing

Causes of failure

list common causes of failure in each production area that need to be monitored

list procedures implemented to minimise the effect of failure.

Inspection procedures

explain the criteria for operator inspection (100%, random, periodic or continuous in-line)

describe the result an unnecessary inspection has on production output

explain how to determine the minimum number of inspections required to avoid rejects

outline the information that has to be conveyed for the operator to rectify a problem

Evaluating re-work methods

identify who is responsible for evaluating the re-work of unacceptable items

outline the method of re-work determined

describe the criteria set to monitor the re-work

list requirements established for the inspection of re-working material to customer's specifications

Determining unacceptable items and evaluating production procedures

identify the cause of unacceptable items

describe records kept of acceptable and rejected items

describe records kept of reasons for rejections

identify the cause for the rejection and how to rectify the problem

Quality improvements

explain what information needs to be monitored to maintain standards

identify who should be involved in monitoring quality standards

explain how enterprise improvements affect quality standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Set quality standards

1.1 Quality of items is determined according to job specifications and enterprise capacity

1.2 Production proofs are prepared for client approval to determine client’s requirements

1.3 Quality standards are determined and inspection specifications set for purpose intended

2. Determine inspection specifications

2.1 Inspection variables are determined in consultation with client, or are set to acceptable workplace standards, and are recorded in job specifications

2.2 Type of inspection is determined according to job specifications

3. Carry out inspection

3.1 Criteria for rejection are determined in consultation with machine operator and inspector/racker and recorded in job specifications

3.2 Variation to standards is monitored and action taken to rectify the problem according to enterprise procedures

3.3 Unsatisfactory work is separated according to pre-determined standards

4. Rework job

4.1 Unacceptable items are evaluated and possible methods of reworking are determined according to workplace quality standards

4.2 Reworking is monitored according to enterprise procedures

4.3 Reworked material/substrates is/are inspected to ensure previously determined requirements are met

5. Evaluate job process

5.1 Production processes are evaluated to determine cause of unacceptable items

5.2 Inspection records are maintained, including number of accepted and rejected items, and cause of rejection

5.3 Records are maintained to ensure faulty processes are identified, recorded and corrected

6. Participate in quality improvement

6.1 Performance is monitored to ensure product or service standards are maintained or improved

6.2 Participation in enterprise quality improvement processes occurs, where applicable

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quality of items is determined according to job specifications and enterprise capacity 
Production proofs are prepared for client approval to determine client’s requirements 
Quality standards are determined and inspection specifications set for purpose intended 
Inspection variables are determined in consultation with client, or are set to acceptable workplace standards, and are recorded in job specifications 
Type of inspection is determined according to job specifications 
Criteria for rejection are determined in consultation with machine operator and inspector/racker and recorded in job specifications 
Variation to standards is monitored and action taken to rectify the problem according to enterprise procedures 
Unsatisfactory work is separated according to pre-determined standards 
Unacceptable items are evaluated and possible methods of reworking are determined according to workplace quality standards 
Reworking is monitored according to enterprise procedures 
Reworked material/substrates is/are inspected to ensure previously determined requirements are met 
Production processes are evaluated to determine cause of unacceptable items 
Inspection records are maintained, including number of accepted and rejected items, and cause of rejection 
Records are maintained to ensure faulty processes are identified, recorded and corrected 
Performance is monitored to ensure product or service standards are maintained or improved 
Participation in enterprise quality improvement processes occurs, where applicable 

Forms

Assessment Cover Sheet

ICPSUP516 - Set and apply quality standards
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICPSUP516 - Set and apply quality standards

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: