Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTDRE301 Mapping and Delivery Guide
Install digital reception equipment

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICTDRE301 - Install digital reception equipment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to install and configure digital reception equipment (DRE) on a customer’s premises. It applies to individuals who install and maintain DRE in home or small business networks, and includes integration of many services such as broadband, digital TV, free to air (FTA), subscription TV (pay TV) and internet protocol TV (IPTV).No licensing, legislative or certification requirements apply at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the Telecommunications – Digital Reception Technology industry and include access to:

site for digital reception equipment installation

digital reception equipment currently used in industry

test equipment required for digital reception equipment installation and testing.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for installation
  • Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
  • Notify customer to verify installation order and arrange for site access to comply with security arrangements
  • Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work
  • Confirm location of digital reception equipment and fittings with customer
  • Identify barriers to installation and develop strategies to overcome them within time and budget restrictions
  • Select and obtain tools and materials appropriate for the work order
       
Element: Install hardware and equipment
  • Measure signal level at wall plate to ensure received signal strength is adequate
  • Test customer’s existing equipment for operational condition and reception quality
  • Notify customer of detected problems and record remedial actions if required
  • Identify interconnection cabling requirements and prepare cables for job requirements
  • Affix wall plate to agreed position on wall and secure cable according to specification
  • Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements
  • Power up set top unit and configure it to customer requirements
  • Activate customer services to complete hardware installation where required
       
Element: Commission and test installation
  • Conduct functional test to assess transmission signal quality
  • Conduct tests to ensure quality of all services are being delivered against enterprise quality standards
  • Check all interconnected equipment is functional
       
Element: Finalise installation and handover to customer
  • Restore site to original condition and customer satisfaction
  • Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components
  • Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner
  • Conduct customer training appropriate to equipment, services and vendor literature
       
Element: Complete contract documentation
  • Provide warranties to customer in required format where work and equipment are subject to warranty
  • Prepare invoices and other financial documentation, where required, and present to customer
  • Obtain authorised signatures on required documentation to confirm acceptance of completed work
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for installation

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Notify customer to verify installation order and arrange for site access to comply with security arrangements

1.3 Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work

1.4 Confirm location of digital reception equipment and fittings with customer

1.5 Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

1.6 Select and obtain tools and materials appropriate for the work order

2. Install hardware and equipment

2.1 Measure signal level at wall plate to ensure received signal strength is adequate

2.2 Test customer’s existing equipment for operational condition and reception quality

2.3 Notify customer of detected problems and record remedial actions if required

2.4 Identify interconnection cabling requirements and prepare cables for job requirements

2.5 Affix wall plate to agreed position on wall and secure cable according to specification

2.6 Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements

2.7 Power up set top unit and configure it to customer requirements

2.8 Activate customer services to complete hardware installation where required

3. Commission and test installation

3.1 Conduct functional test to assess transmission signal quality

3.2 Conduct tests to ensure quality of all services are being delivered against enterprise quality standards

3.3 Check all interconnected equipment is functional

4. Finalise installation and handover to customer

4.1 Restore site to original condition and customer satisfaction

4.2 Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components

4.3 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

4.4 Conduct customer training appropriate to equipment, services and vendor literature

5. Complete contract documentation

5.1 Provide warranties to customer in required format where work and equipment are subject to warranty

5.2 Prepare invoices and other financial documentation, where required, and present to customer

5.3 Obtain authorised signatures on required documentation to confirm acceptance of completed work

Evidence of ability to:

identify installation requirements and obtain required approvals

install equipment applying work health and safety (WHS) requirements and work practices

configure set equipment to customer requirements

conduct functionality tests and interpret results

provide customer training appropriate to equipment

complete task and handover to customer.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

discuss the range of products used across the industry

list contemporary equipment and connection methods

outline customer service principles, particularly dealing with customers face to face

review enterprise or service specific knowledge of products and services supplied

discuss work health and safety general principles and enterprise specific job safety analysis (JSA) requirements

provide an overview of:

methods of training customer in product use

radio frequency (RF) theory, principles and safety

telephony principles to support return path awareness

identify pre-installation enterprise specific requirements

state enterprise quality assurance requirements

explain return path technology.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for installation

1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work

1.2 Notify customer to verify installation order and arrange for site access to comply with security arrangements

1.3 Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work

1.4 Confirm location of digital reception equipment and fittings with customer

1.5 Identify barriers to installation and develop strategies to overcome them within time and budget restrictions

1.6 Select and obtain tools and materials appropriate for the work order

2. Install hardware and equipment

2.1 Measure signal level at wall plate to ensure received signal strength is adequate

2.2 Test customer’s existing equipment for operational condition and reception quality

2.3 Notify customer of detected problems and record remedial actions if required

2.4 Identify interconnection cabling requirements and prepare cables for job requirements

2.5 Affix wall plate to agreed position on wall and secure cable according to specification

2.6 Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements

2.7 Power up set top unit and configure it to customer requirements

2.8 Activate customer services to complete hardware installation where required

3. Commission and test installation

3.1 Conduct functional test to assess transmission signal quality

3.2 Conduct tests to ensure quality of all services are being delivered against enterprise quality standards

3.3 Check all interconnected equipment is functional

4. Finalise installation and handover to customer

4.1 Restore site to original condition and customer satisfaction

4.2 Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components

4.3 Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner

4.4 Conduct customer training appropriate to equipment, services and vendor literature

5. Complete contract documentation

5.1 Provide warranties to customer in required format where work and equipment are subject to warranty

5.2 Prepare invoices and other financial documentation, where required, and present to customer

5.3 Obtain authorised signatures on required documentation to confirm acceptance of completed work

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain relevant legislation, codes, regulations and standards for compliance when conducting work 
Notify customer to verify installation order and arrange for site access to comply with security arrangements 
Notify supervisor of identified safety hazards at the worksite and complete a job safety analysis (JSA) before commencing work 
Confirm location of digital reception equipment and fittings with customer 
Identify barriers to installation and develop strategies to overcome them within time and budget restrictions 
Select and obtain tools and materials appropriate for the work order 
Measure signal level at wall plate to ensure received signal strength is adequate 
Test customer’s existing equipment for operational condition and reception quality 
Notify customer of detected problems and record remedial actions if required 
Identify interconnection cabling requirements and prepare cables for job requirements 
Affix wall plate to agreed position on wall and secure cable according to specification 
Connect set top unit to customer equipment and connect cabling between wall plate and set top unit following work health and safety (WHS) and environmental requirements 
Power up set top unit and configure it to customer requirements 
Activate customer services to complete hardware installation where required 
Conduct functional test to assess transmission signal quality 
Conduct tests to ensure quality of all services are being delivered against enterprise quality standards 
Check all interconnected equipment is functional 
Restore site to original condition and customer satisfaction 
Assess damages that may have occurred during installation and arrange with customer for repair or replacement of damaged components 
Remove waste and debris from site and dispose of in a safe and environmentally appropriate manner 
Conduct customer training appropriate to equipment, services and vendor literature 
Provide warranties to customer in required format where work and equipment are subject to warranty 
Prepare invoices and other financial documentation, where required, and present to customer 
Obtain authorised signatures on required documentation to confirm acceptance of completed work 

Forms

Assessment Cover Sheet

ICTDRE301 - Install digital reception equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTDRE301 - Install digital reception equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: