Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTEDU501 Mapping and Delivery Guide
Develop and deliver training associated with new and modified products
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | ICTEDU501 - Develop and deliver training associated with new and modified products |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to design, conduct and evaluate effective vendor training programs for users and operators of telecommunications equipment. This includes digital or analog communications applications, including telephony, data, video, digital broadcasting, local area networks (LAN), wide area networks (WAN) and multimedia. These may be domestic, commercial or industrial installations.It applies to individuals involved with customer support activities for the purpose of training technical support or maintenance staff.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Telecommunications – Education field of work and include access to: suitable training resources and facilities relevant product information applicable industry software packages. Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Prepare to develop training program |
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Element: Design training program and support material |
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Element: Deliver training to sales and technical staff |
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Element: Complete documentation |
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