Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTICT206 Mapping and Delivery Guide
Install software applications

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTICT206 - Install software applications
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to select, install or upgrade basic commercial software applications.It applies to individuals who require basic information and communications technology (ICT) skills to undertake related tasks under supervision.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

a personal computer (PC) where software installation may be performed

application software currently used in industry

documents detailing organisational testing and acceptance policy and procedures.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine software or software upgrade requirements
  • Document client requirements and report to appropriate person
  • Act on instructions to meet client requirements, according to organisational requirements
       
Element: Obtain software or software upgrade
  • Investigate and select a software application program that best conforms to requirements and organisational policies
  • Obtain application program under instruction from appropriate person
  • Determine licensing requirements and record, according to organisational guidelines
  • Ensure target computer conforms to the minimum hardware and operating system requirements of the application program
       
Element: Install or upgrade software
  • Install new or upgraded software application program according to appropriate person or organisational instructions
  • Complete the installation process efficiently and effectively to minimise disruption
  • Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems
  • Ensure client requirements are satisfied
  • Refer outstanding client issues to appropriate person as necessary
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine software or software upgrade requirements

1.1 Document client requirements and report to appropriate person

1.2 Act on instructions to meet client requirements, according to organisational requirements

2. Obtain software or software upgrade

2.1 Investigate and select a software application program that best conforms to requirements and organisational policies

2.2 Obtain application program under instruction from appropriate person

2.3 Determine licensing requirements and record, according to organisational guidelines

2.4 Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

3. Install or upgrade software

3.1 Install new or upgraded software application program according to appropriate person or organisational instructions

3.2 Complete the installation process efficiently and effectively to minimise disruption

3.3 Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems

3.4 Ensure client requirements are satisfied

3.5 Refer outstanding client issues to appropriate person as necessary

Evidence of the ability to:

install software applications through operating system instructions

configure computer to accept new software or upgrade

carry out testing and acceptance according to organisational guidelines.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe a typical client business domain

identify typical hardware storage devices

identify typical input and output devices

describe key licensing arrangements and responsibilities to ensure they are adhered to

identify operating systems supported by the organisation

describe the organisational guidelines for purchasing

identify the installation requirements for key software application packages

describe typical software copyright responsibilities.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine software or software upgrade requirements

1.1 Document client requirements and report to appropriate person

1.2 Act on instructions to meet client requirements, according to organisational requirements

2. Obtain software or software upgrade

2.1 Investigate and select a software application program that best conforms to requirements and organisational policies

2.2 Obtain application program under instruction from appropriate person

2.3 Determine licensing requirements and record, according to organisational guidelines

2.4 Ensure target computer conforms to the minimum hardware and operating system requirements of the application program

3. Install or upgrade software

3.1 Install new or upgraded software application program according to appropriate person or organisational instructions

3.2 Complete the installation process efficiently and effectively to minimise disruption

3.3 Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems

3.4 Ensure client requirements are satisfied

3.5 Refer outstanding client issues to appropriate person as necessary

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Document client requirements and report to appropriate person 
Act on instructions to meet client requirements, according to organisational requirements 
Investigate and select a software application program that best conforms to requirements and organisational policies 
Obtain application program under instruction from appropriate person 
Determine licensing requirements and record, according to organisational guidelines 
Ensure target computer conforms to the minimum hardware and operating system requirements of the application program 
Install new or upgraded software application program according to appropriate person or organisational instructions 
Complete the installation process efficiently and effectively to minimise disruption 
Carry out testing and acceptance, according to organisational guidelines, paying particular attention to possible effect on other systems 
Ensure client requirements are satisfied 
Refer outstanding client issues to appropriate person as necessary 

Forms

Assessment Cover Sheet

ICTICT206 - Install software applications
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTICT206 - Install software applications

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: