Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTICT510 Mapping and Delivery Guide
Determine appropriate ICT strategies and solutions

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTICT510 - Determine appropriate ICT strategies and solutions
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to analyse the information and communications technology (ICT) goals, objectives and future requirements for an organisation and determine the best ICT systems solution.It applies to individuals who administer and manage ICT support and participate in the development of strategic initiatives in small-to-medium enterprises (SMEs).No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

a site where ICT strategies and solutions may be developed

detailed information relating to current needs and project requirements of the business

outcomes of the business analysis process

client expectations brief

business risks and objectives

a range of ICT business solutions.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Evaluate ICT needs of the organisation
  • 1.1 Conduct an analysis process that determines the organisation's current needs and projected ICT requirements
  • Review the organisational environment and relevant industry changes and trends
  • Determine ICT goals, objectives and future requirements
  • Prepare information for appropriate person to determine scope with top-level management
       
Element: Contribute to the development of the project goals and objectives
  • Determine project scope according to agreed brief
  • Align project goals with the ICT goals of the organisation
  • Determine impact that system or changes will have on the organisation
  • Document project, goals and impact of changes according to requirements
       
Element: Determine best ICT systems solution
  • Evaluate a range of ICT systems solutions according to project goals
  • Define high-level hardware, software and communications environment necessary for the proposed systems solution
  • Develop a feasibility study and a cost-benefit analysis of the proposed solution
  • 3.4 Ensure that the proposed solution aligns with the organisation's strategic plan
  • Forward feasibility study and cost-benefit analysis document to appropriate person for approval and sign-off
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate ICT needs of the organisation

1.1 Conduct an analysis process that determines the organisation's current needs and projected ICT requirements

1.2 Review the organisational environment and relevant industry changes and trends

1.3 Determine ICT goals, objectives and future requirements

1.4 Prepare information for appropriate person to determine scope with top-level management

2. Contribute to the development of the project goals and objectives

2.1 Determine project scope according to agreed brief

2.2 Align project goals with the ICT goals of the organisation

2.3 Determine impact that system or changes will have on the organisation

2.4 Document project, goals and impact of changes according to requirements

3. Determine best ICT systems solution

3.1 Evaluate a range of ICT systems solutions according to project goals

3.2 Define high-level hardware, software and communications environment necessary for the proposed systems solution

3.3 Develop a feasibility study and a cost-benefit analysis of the proposed solution

3.4 Ensure that the proposed solution aligns with the organisation's strategic plan

3.5 Forward feasibility study and cost-benefit analysis document to appropriate person for approval and sign-off

Evidence of the ability to:

analyse the organisation’s current needs and projected information and communications technology (ICT) requirements

determine the impact of system changes on the organisation

evaluate and recommend ICT strategies and systems solutions to meet business objectives

develop a feasibility study and cost-benefit analysis of proposed solution.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline two or more current industry systems development methodologies

summarise the business planning process relevant to the development of an ICT business solution

outline current business practices for:

preparing business reports

facilitation of group interviews

identify and describe quality assurance practices for ICT solutions

discuss general features and capabilities of current industry accepted hardware and software products

describe feasibility studies and cost-benefit analyses in relation to ICT strategies and solutions

identify information sources for a cost-benefit analysis

summarise the role and degree of stakeholder involvement in development of the ICT strategy

describe specific client business requirements in relation to proposed ICT solutions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Evaluate ICT needs of the organisation

1.1 Conduct an analysis process that determines the organisation's current needs and projected ICT requirements

1.2 Review the organisational environment and relevant industry changes and trends

1.3 Determine ICT goals, objectives and future requirements

1.4 Prepare information for appropriate person to determine scope with top-level management

2. Contribute to the development of the project goals and objectives

2.1 Determine project scope according to agreed brief

2.2 Align project goals with the ICT goals of the organisation

2.3 Determine impact that system or changes will have on the organisation

2.4 Document project, goals and impact of changes according to requirements

3. Determine best ICT systems solution

3.1 Evaluate a range of ICT systems solutions according to project goals

3.2 Define high-level hardware, software and communications environment necessary for the proposed systems solution

3.3 Develop a feasibility study and a cost-benefit analysis of the proposed solution

3.4 Ensure that the proposed solution aligns with the organisation's strategic plan

3.5 Forward feasibility study and cost-benefit analysis document to appropriate person for approval and sign-off

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
1.1 Conduct an analysis process that determines the organisation's current needs and projected ICT requirements 
Review the organisational environment and relevant industry changes and trends 
Determine ICT goals, objectives and future requirements 
Prepare information for appropriate person to determine scope with top-level management 
Determine project scope according to agreed brief 
Align project goals with the ICT goals of the organisation 
Determine impact that system or changes will have on the organisation 
Document project, goals and impact of changes according to requirements 
Evaluate a range of ICT systems solutions according to project goals 
Define high-level hardware, software and communications environment necessary for the proposed systems solution 
Develop a feasibility study and a cost-benefit analysis of the proposed solution 
3.4 Ensure that the proposed solution aligns with the organisation's strategic plan 
Forward feasibility study and cost-benefit analysis document to appropriate person for approval and sign-off 

Forms

Assessment Cover Sheet

ICTICT510 - Determine appropriate ICT strategies and solutions
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTICT510 - Determine appropriate ICT strategies and solutions

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: