Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTICT809 Mapping and Delivery Guide
Facilitate business analysis

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTICT809 - Facilitate business analysis
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to direct internal and external information and communications technology (ICT) services within a medium to large organisation.It applies to individuals who work in high-level management positions in medium to large organisations and direct the strategic planning, risk management, and security of the internal and external ICT infrastructure of their organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general ICT industry, and include access to:

relevant strategic level enterprise documentation, including:

planning

financial

ICT infrastructure

standards, codes of practice, legislation and regulations.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Facilitate the elicitation of stakeholder business requirements for enhancements
  • Review the business requirements documentation, and ensure that it is complete and according to enterprise standards
  • Ensure that the proposed project benefits align with strategic directions
  • Determine the scope, complexity, deliverables, and time lines of the business process enhancements to be undertaken
       
Element: Prioritise the enhancements that add value to business operations
  • Research the business operations necessary to analyse the business domain
  • Negotiate the requirements definition with stakeholders
  • Develop a process for addressing change requests in a dynamic environment
       
Element: Provide the interface between technical and business stakeholders
  • Facilitate the selection of a modelling tool for a business system
  • Facilitate the selection of information-gathering tools
  • Ensure that the requirements-analysis content addresses the project objectives
  • Participate in the development of a technical specification
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate the elicitation of stakeholder business requirements for enhancements

1.1 Review the business requirements documentation, and ensure that it is complete and according to enterprise standards

1.2 Ensure that the proposed project benefits align with strategic directions

1.3 Determine the scope, complexity, deliverables, and time lines of the business process enhancements to be undertaken

2. Prioritise the enhancements that add value to business operations

2.1 Research the business operations necessary to analyse the business domain

2.2 Negotiate the requirements definition with stakeholders

2.3 Develop a process for addressing change requests in a dynamic environment

3. Provide the interface between technical and business stakeholders

3.1 Facilitate the selection of a modelling tool for a business system

3.2 Facilitate the selection of information-gathering tools

3.3 Ensure that the requirements-analysis content addresses the project objectives

3.4 Participate in the development of a technical specification

Evidence of the ability to:

facilitate a strategy to align information and communications technology (ICT) services, with the organisational goals

lead the development of a strategy for risk assessment, including security for ICT assets, and ensure that the measures required to mitigate risk are applied

produce contingency plans for business continuity

ensure warning systems, and an ongoing process that includes regular or programmed reviews of the risk profile

lead the development of a strategy for the implementation of the appropriate processes and procedures, to ensure that quality expectations are met.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise AS/NZS ISO 31000:2009 "risk management requirements"

explain application of security products

review business continuity issues for the organisation

review the organisation’s industry and current functionality, including the existing data and information systems

review the organisation's internal and external dependencies, and interdependencies

outline the organisational policies and procedures, including the risk management strategy

review and outline documented industry disruptions.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate the elicitation of stakeholder business requirements for enhancements

1.1 Review the business requirements documentation, and ensure that it is complete and according to enterprise standards

1.2 Ensure that the proposed project benefits align with strategic directions

1.3 Determine the scope, complexity, deliverables, and time lines of the business process enhancements to be undertaken

2. Prioritise the enhancements that add value to business operations

2.1 Research the business operations necessary to analyse the business domain

2.2 Negotiate the requirements definition with stakeholders

2.3 Develop a process for addressing change requests in a dynamic environment

3. Provide the interface between technical and business stakeholders

3.1 Facilitate the selection of a modelling tool for a business system

3.2 Facilitate the selection of information-gathering tools

3.3 Ensure that the requirements-analysis content addresses the project objectives

3.4 Participate in the development of a technical specification

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review the business requirements documentation, and ensure that it is complete and according to enterprise standards 
Ensure that the proposed project benefits align with strategic directions 
Determine the scope, complexity, deliverables, and time lines of the business process enhancements to be undertaken 
Research the business operations necessary to analyse the business domain 
Negotiate the requirements definition with stakeholders 
Develop a process for addressing change requests in a dynamic environment 
Facilitate the selection of a modelling tool for a business system 
Facilitate the selection of information-gathering tools 
Ensure that the requirements-analysis content addresses the project objectives 
Participate in the development of a technical specification 

Forms

Assessment Cover Sheet

ICTICT809 - Facilitate business analysis
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessment Record Sheet

ICTICT809 - Facilitate business analysis

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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