Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTNWK404 Mapping and Delivery Guide
Install, operate and troubleshoot a small enterprise branch network

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTNWK404 - Install, operate and troubleshoot a small enterprise branch network
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to utilise networking fundamentals, including wide area network (WAN) technologies, basic security, routing and switching fundamentals, and to configure simple networks.It applies to individuals working in a network support position. They would use the appropriate tools, equipment, software and protocols to install, operate, and troubleshoot, a small enterprise branch network.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where the network installation may be conducted

small enterprise routers and switches

the network’s design documentation

the equipment specifications

hardware and software

the organisational guidelines

computers.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Specify the operation of a data network
  • Identify the various network elements
  • Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network
  • Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models
  • Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach
       
Element: Implement a small switched network
  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Identify the network segmentation, basic traffic management and switching requirements
  • Perform, save and verify the initial switch configuration tasks
  • Verify the network status and switch the operation using basic utilities
  • Implement and verify the basic security for a switch
       
Element: Implement an IP addressing scheme and IP services to meet network requirements
  • Specify the need and role of addressing in a network
  • Create and apply an addressing scheme to a network
  • Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment
  • Specify the operational requirements of private and public IP addressing
  • Implement static and dynamic addressing services for hosts in a LAN environment
  • Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation
  • Configure the dynamic host configuration protocol (DHCP) on a router
       
Element: Implement a small routed network
  • Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
  • Research and select a basic router
  • Perform, save and verify basic router configuration tasks
  • Configure and verify, a classless routing protocol
  • Verify the device configuration and network connectivity, using basic utilities
  • Implement the password, and physical security
       
Element: Implement and verify WAN links
  • Research different methods for connecting to a WAN
  • Configure and verify, the basic WAN serial connection
       
Element: Troubleshoot a small enterprise branch network
  • Identify and resolve, common switched network issues
  • Identify and correct, IP addressing issues
  • Troubleshoot DHCP and NAT on a router
  • Identify and resolve, common routing problems
  • Troubleshoot basic WAN connection problems
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Specify the operation of a data network

1.1 Identify the various network elements

1.2 Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network

1.3 Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models

1.4 Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach

2. Implement a small switched network

2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.2 Identify the network segmentation, basic traffic management and switching requirements

2.3 Perform, save and verify the initial switch configuration tasks

2.4 Verify the network status and switch the operation using basic utilities

2.5 Implement and verify the basic security for a switch

3. Implement an IP addressing scheme and IP services to meet network requirements

3.1 Specify the need and role of addressing in a network

3.2 Create and apply an addressing scheme to a network

3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment

3.4 Specify the operational requirements of private and public IP addressing

3.5 Implement static and dynamic addressing services for hosts in a LAN environment

3.6 Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation

3.7 Configure the dynamic host configuration protocol (DHCP) on a router

4. Implement a small routed network

4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

4.2 Research and select a basic router

4.3 Perform, save and verify basic router configuration tasks

4.4 Configure and verify, a classless routing protocol

4.5 Verify the device configuration and network connectivity, using basic utilities

4.6 Implement the password, and physical security

5. Implement and verify WAN links

5.1 Research different methods for connecting to a WAN

5.2 Configure and verify, the basic WAN serial connection

6. Troubleshoot a small enterprise branch network

6.1 Identify and resolve, common switched network issues

6.2 Identify and correct, IP addressing issues

6.3 Troubleshoot DHCP and NAT on a router

6.4 Identify and resolve, common routing problems

6.5 Troubleshoot basic WAN connection problems

Evidence of the ability to:

specify the network elements

implement a small switched network

select and implement the suitable network addressing protocols

select and install a router

identify and verify, wide area network (WAN) links

test and resolve the problems for a small enterprise branch network.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise the design of an internet protocol (IP) addressing scheme

describe how to install, configure and test the network elements, in order to ensure interoperability within the network

explain how to apply network topologies, protocols and security solutions and troubleshoot defined network problems.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Specify the operation of a data network

1.1 Identify the various network elements

1.2 Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network

1.3 Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models

1.4 Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach

2. Implement a small switched network

2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.2 Identify the network segmentation, basic traffic management and switching requirements

2.3 Perform, save and verify the initial switch configuration tasks

2.4 Verify the network status and switch the operation using basic utilities

2.5 Implement and verify the basic security for a switch

3. Implement an IP addressing scheme and IP services to meet network requirements

3.1 Specify the need and role of addressing in a network

3.2 Create and apply an addressing scheme to a network

3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment

3.4 Specify the operational requirements of private and public IP addressing

3.5 Implement static and dynamic addressing services for hosts in a LAN environment

3.6 Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation

3.7 Configure the dynamic host configuration protocol (DHCP) on a router

4. Implement a small routed network

4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

4.2 Research and select a basic router

4.3 Perform, save and verify basic router configuration tasks

4.4 Configure and verify, a classless routing protocol

4.5 Verify the device configuration and network connectivity, using basic utilities

4.6 Implement the password, and physical security

5. Implement and verify WAN links

5.1 Research different methods for connecting to a WAN

5.2 Configure and verify, the basic WAN serial connection

6. Troubleshoot a small enterprise branch network

6.1 Identify and resolve, common switched network issues

6.2 Identify and correct, IP addressing issues

6.3 Troubleshoot DHCP and NAT on a router

6.4 Identify and resolve, common routing problems

6.5 Troubleshoot basic WAN connection problems

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify the various network elements 
Use the open system interconnections (OSI) and transmission control protocol, or internet protocol (TCP/IP), models to explain how data flows in a network 
Define the purpose, and basic operation, of the protocols in the OSI and TCP/IP models 
Identify common network problems at layers 1, 2, 3 and 7, using a layered model approach 
Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts 
Identify the network segmentation, basic traffic management and switching requirements 
Perform, save and verify the initial switch configuration tasks 
Verify the network status and switch the operation using basic utilities 
Implement and verify the basic security for a switch 
Specify the need and role of addressing in a network 
Create and apply an addressing scheme to a network 
Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment 
Specify the operational requirements of private and public IP addressing 
Implement static and dynamic addressing services for hosts in a LAN environment 
Enable the network address translation (NAT) for a small network, with a single internet service provider (ISP) and connection, and verify the operation 
Configure the dynamic host configuration protocol (DHCP) on a router 
Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts 
Research and select a basic router 
Perform, save and verify basic router configuration tasks 
Configure and verify, a classless routing protocol 
Verify the device configuration and network connectivity, using basic utilities 
Implement the password, and physical security 
Research different methods for connecting to a WAN 
Configure and verify, the basic WAN serial connection 
Identify and resolve, common switched network issues 
Identify and correct, IP addressing issues 
Troubleshoot DHCP and NAT on a router 
Identify and resolve, common routing problems 
Troubleshoot basic WAN connection problems 

Forms

Assessment Cover Sheet

ICTNWK404 - Install, operate and troubleshoot a small enterprise branch network
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:

Assessment Record Sheet

ICTNWK404 - Install, operate and troubleshoot a small enterprise branch network

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: