Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTNWK508 Mapping and Delivery Guide
Install, operate and troubleshoot medium enterprise switches

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICTNWK508 - Install, operate and troubleshoot medium enterprise switches
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.It applies to individuals working as help desk technicians and network support technicians.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

a site where network installation may be conducted

enterprise switches and operating systems

equipment specifications

hardware and software

organisational guidelines.

Assessors must satisfy NVR/AQTF assessor requirements.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to install a medium enterprise switch
  • Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards
  • Arrange access to the site according to required procedure
  • Review existing network design documentation to ensure it is current and complete
  • Select the network elements required to be installed to meet the technical requirements
  • Contact vendors and service suppliers to obtain specifications and availability of identified components
  • Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client
  • Liaise with appropriate person to obtain approval for the plans, including security clearance and timing
       
Element: Configure basic switch operation
  • Determine network segmentation, basic traffic management and basic switching requirements
  • Perform, save and verify initial switch configuration tasks
  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Upgrade firmware on a switch
  • Save and back up switch configuration files
  • Implement basic switch security
       
Element: Configure and verify advanced switching functions
  • Determine enhanced switching technologies
  • Configure and verify virtual local area networks (VLANs)
  • Configure and verify trunks between switches
  • Configure and verify inter-VLAN routing
  • Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation
       
Element: Troubleshoot medium enterprise switches
  • Troubleshoot device configuration and network connectivity using basic utilities
  • Identify and resolve common switched network issues
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a medium enterprise switch

1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select the network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

2. Configure basic switch operation

2.1 Determine network segmentation, basic traffic management and basic switching requirements

2.2 Perform, save and verify initial switch configuration tasks

2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.4 Perform, save and verify initial switch configuration tasks

2.5 Upgrade firmware on a switch

2.6 Save and back up switch configuration files

2.7 Implement basic switch security

3. Configure and verify advanced switching functions

3.1 Determine enhanced switching technologies

3.2 Configure and verify virtual local area networks (VLANs)

3.3 Configure and verify trunks between switches

3.4 Configure and verify inter-VLAN routing

3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation

4. Troubleshoot medium enterprise switches

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and resolve common switched network issues

Evidence of the ability to:

prepare for the installation of an enterprise switch

install, configure and test network elements to ensure interoperability within the network

apply network topologies, protocols and security issues

apply solutions and troubleshoot defined network problems.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and describe switches and their operation

describe the installation requirements of switches, including:

debug commands

routing between virtual local area networks (VLANs)

spanning tree protocol (STP)

switch calling line identification (CLI) commands

switch security, including:

port deactivation

port security

secure shell (SSH)

advanced switching technologies

common network switching issues

identify and describe the different types of network and related equipment

outline the types of documentation required when installing switches.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a medium enterprise switch

1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select the network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

2. Configure basic switch operation

2.1 Determine network segmentation, basic traffic management and basic switching requirements

2.2 Perform, save and verify initial switch configuration tasks

2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.4 Perform, save and verify initial switch configuration tasks

2.5 Upgrade firmware on a switch

2.6 Save and back up switch configuration files

2.7 Implement basic switch security

3. Configure and verify advanced switching functions

3.1 Determine enhanced switching technologies

3.2 Configure and verify virtual local area networks (VLANs)

3.3 Configure and verify trunks between switches

3.4 Configure and verify inter-VLAN routing

3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation

4. Troubleshoot medium enterprise switches

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and resolve common switched network issues

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards 
Arrange access to the site according to required procedure 
Review existing network design documentation to ensure it is current and complete 
Select the network elements required to be installed to meet the technical requirements 
Contact vendors and service suppliers to obtain specifications and availability of identified components 
Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client 
Liaise with appropriate person to obtain approval for the plans, including security clearance and timing 
Determine network segmentation, basic traffic management and basic switching requirements 
Perform, save and verify initial switch configuration tasks 
Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts 
Upgrade firmware on a switch 
Save and back up switch configuration files 
Implement basic switch security 
Determine enhanced switching technologies 
Configure and verify virtual local area networks (VLANs) 
Configure and verify trunks between switches 
Configure and verify inter-VLAN routing 
Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation 
Troubleshoot device configuration and network connectivity using basic utilities 
Identify and resolve common switched network issues 

Forms

Assessment Cover Sheet

ICTNWK508 - Install, operate and troubleshoot medium enterprise switches
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTNWK508 - Install, operate and troubleshoot medium enterprise switches

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: