Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTNWK515 Mapping and Delivery Guide
Develop configuration management protocols

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTNWK515 - Develop configuration management protocols
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to develop administrative and technical procedures throughout the life cycle of a system, network, software and documentation project.It applies to individuals working in a variety of information and communications technology (ICT) areas who develop and manage tasks that facilitate the development of a system, such as version control and naming standards.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

Computer aided software engineering (CASE) tools

future organisational business processes

organisational standards for documentation and version control

project budget and timeframe

project management process and hierarchy

legislation and organisational guidelines

technical specifications

test plans.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish configuration management requirements
  • Establish identification standards for naming and version control of system, network, software and documentation to align with organisational needs
  • Establish tools and procedures for the required level of integration into the programming, system or network environment
  • Determine responsibilities for configuration management within the project and for ongoing support, including approval of changes
  • Determine the appropriate points for configuration of particular items
       
Element: Establish control mechanisms
  • Establish methods for identification and recording of change requests in line with organisational guidelines
  • Establish acceptance criteria, test and acceptance processes and processes for approval of change requests in line with organisational guidelines
  • Establish security, access and management control criteria and quality benchmarks
  • Determine necessary audit trails and alerts for variations or non-conformance
       
Element: Establish monitoring mechanisms
  • Establish mechanisms to identify software status throughout the software life cycle, or the status of the system or network during upgrading or reconfiguration
  • Determine management of records and status reports, including the history of baselines and their links to backups
  • Define target audiences and determine the level of detail required in the status reports
  • Integrate configuration management into general project management processes for monitoring and control purposes
  • Document control and monitoring mechanisms
       
Element: Manage the release of the product to clients
  • Determine physical and functional completeness of items prior to release
  • Determine requirements for formal control of software products and documentation
  • Determine policies for retention of baseline and master copies in line with safety, security and legislative requirements and organisational guidelines
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish configuration management requirements

1.1 Establish identification standards for naming and version control of system, network, software and documentation to align with organisational needs

1.2 Establish tools and procedures for the required level of integration into the programming, system or network environment

1.3 Determine responsibilities for configuration management within the project and for ongoing support, including approval of changes

1.4 Determine the appropriate points for configuration of particular items

2. Establish control mechanisms

2.1 Establish methods for identification and recording of change requests in line with organisational guidelines

2.2 Establish acceptance criteria, test and acceptance processes and processes for approval of change requests in line with organisational guidelines

2.3 Establish security, access and management control criteria and quality benchmarks

2.4 Determine necessary audit trails and alerts for variations or non-conformance

3. Establish monitoring mechanisms

3.1 Establish mechanisms to identify software status throughout the software life cycle, or the status of the system or network during upgrading or reconfiguration

3.2 Determine management of records and status reports, including the history of baselines and their links to backups

3.3 Define target audiences and determine the level of detail required in the status reports

3.4 Integrate configuration management into general project management processes for monitoring and control purposes

3.5 Document control and monitoring mechanisms

4. Manage the release of the product to clients

4.1 Determine physical and functional completeness of items prior to release

4.2 Determine requirements for formal control of software products and documentation

4.3 Determine policies for retention of baseline and master copies in line with safety, security and legislative requirements and organisational guidelines

Evidence of the ability to:

develop technical and administrative procedures for use during the software life cycle, system or network reconfiguration or the upgrade process, including:

quality processes

audit trials

version control

configuration management procedures.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain benchmarking methodologies

outline configuration management

summarise control mechanisms, such as acceptance criteria, test and acceptance processes, and security, access and management control criteria

explain monitoring mechanisms

identify and describe standards, benchmarks and organisational guidelines that impact on management protocols

outline project planning methodologies and tools

summarise quality assurance and quality processes

clarify safety, security and legislative requirements

explain software development methodologies.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish configuration management requirements

1.1 Establish identification standards for naming and version control of system, network, software and documentation to align with organisational needs

1.2 Establish tools and procedures for the required level of integration into the programming, system or network environment

1.3 Determine responsibilities for configuration management within the project and for ongoing support, including approval of changes

1.4 Determine the appropriate points for configuration of particular items

2. Establish control mechanisms

2.1 Establish methods for identification and recording of change requests in line with organisational guidelines

2.2 Establish acceptance criteria, test and acceptance processes and processes for approval of change requests in line with organisational guidelines

2.3 Establish security, access and management control criteria and quality benchmarks

2.4 Determine necessary audit trails and alerts for variations or non-conformance

3. Establish monitoring mechanisms

3.1 Establish mechanisms to identify software status throughout the software life cycle, or the status of the system or network during upgrading or reconfiguration

3.2 Determine management of records and status reports, including the history of baselines and their links to backups

3.3 Define target audiences and determine the level of detail required in the status reports

3.4 Integrate configuration management into general project management processes for monitoring and control purposes

3.5 Document control and monitoring mechanisms

4. Manage the release of the product to clients

4.1 Determine physical and functional completeness of items prior to release

4.2 Determine requirements for formal control of software products and documentation

4.3 Determine policies for retention of baseline and master copies in line with safety, security and legislative requirements and organisational guidelines

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish identification standards for naming and version control of system, network, software and documentation to align with organisational needs 
Establish tools and procedures for the required level of integration into the programming, system or network environment 
Determine responsibilities for configuration management within the project and for ongoing support, including approval of changes 
Determine the appropriate points for configuration of particular items 
Establish methods for identification and recording of change requests in line with organisational guidelines 
Establish acceptance criteria, test and acceptance processes and processes for approval of change requests in line with organisational guidelines 
Establish security, access and management control criteria and quality benchmarks 
Determine necessary audit trails and alerts for variations or non-conformance 
Establish mechanisms to identify software status throughout the software life cycle, or the status of the system or network during upgrading or reconfiguration 
Determine management of records and status reports, including the history of baselines and their links to backups 
Define target audiences and determine the level of detail required in the status reports 
Integrate configuration management into general project management processes for monitoring and control purposes 
Document control and monitoring mechanisms 
Determine physical and functional completeness of items prior to release 
Determine requirements for formal control of software products and documentation 
Determine policies for retention of baseline and master copies in line with safety, security and legislative requirements and organisational guidelines 

Forms

Assessment Cover Sheet

ICTNWK515 - Develop configuration management protocols
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTNWK515 - Develop configuration management protocols

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: