Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTNWK529 Mapping and Delivery Guide
Install and manage complex ICT networks

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTNWK529 - Install and manage complex ICT networks
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to install and manage enterprise-wide information and communications technology (ICT) networks.It applies to individuals with excellent ICT skills who are working as senior networking staff responsible for the sustainability of an organisation by using virtualisation technologies in complex computing environments of medium- to-large companies to provide network services and resources.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the network industry, and include access to:

network design and business requirements documents

a complex network or hardware and software required to build a network involving multiple servers, multiple physical locations (or simulation of) and a combination of network services.

Assessors must satisfy NVR/AQTF assessor requirements.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan and design a complex network to meet business requirements
  • Review network design, business requirements and latest vendor technical specifications for network components
  • Research options available for providing the network functionality required
  • Plan network implementation to provide network services and resources to meet business requirements
       
Element: Design and implement a security strategy
  • Analyse requirements for internal and external security
  • Design security strategy to meet requirements
  • Implement security strategy
  • Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools
  • Continually monitor internal and external network access for security breaches
       
Element: Install and configure a complex network to meet business requirements
  • Check and install cabling and associated components according to industry standards
  • Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing
  • Install and configure servers, routers, switches or other devices to provide name resolution
  • Install and configure servers, routers, switches or other devices to provide network services
  • Install and configure remote access services
  • Install and configure devices to provide data management services
       
Element: Provide integrated network services across a complex network
  • Integrate multiple network services across network
  • Analyse and resolve interoperability issues
  • Optimise performance
  • Rectify security conflicts arising from integrating services
       
Element: Plan, design and implement voice and video business communications system
  • Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services
  • Incorporate the use of a communications server to provide real-time multimedia communications
  • Select common voice and videoconferencing codecs according to standards and practices
       
Element: Manage and support a complex network
  • Identify and evaluate appropriate network management tools to assist in the administration of the complex network
  • Select and install network management tools according to industry and organisational standards
  • Set and monitor alerts and logs
  • Capture and analyse network performance data
  • Implement automated server updates
  • Implement desktop management policies
  • Implement automated virus checking
  • Use remote management tools
       
Element: Test network functionality and obtain sign-off
  • Test network functionality and record results
  • Record results of network functionality test
  • Complete network documentation according to organisational standards
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design a complex network to meet business requirements

1.1 Review network design, business requirements and latest vendor technical specifications for network components

1.2 Research options available for providing the network functionality required

1.3 Plan network implementation to provide network services and resources to meet business requirements

2. Design and implement a security strategy

2.1 Analyse requirements for internal and external security

2.2 Design security strategy to meet requirements

2.3 Implement security strategy

2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

2.5 Continually monitor internal and external network access for security breaches

3. Install and configure a complex network to meet business requirements

3.1 Check and install cabling and associated components according to industry standards

3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

3.3 Install and configure servers, routers, switches or other devices to provide name resolution

3.4 Install and configure servers, routers, switches or other devices to provide network services

3.5 Install and configure remote access services

3.6 Install and configure devices to provide data management services

4. Provide integrated network services across a complex network

4.1 Integrate multiple network services across network

4.2 Analyse and resolve interoperability issues

4.3 Optimise performance

4.4 Rectify security conflicts arising from integrating services

5. Plan, design and implement voice and video business communications system

5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

5.2 Incorporate the use of a communications server to provide real-time multimedia communications

5.3 Select common voice and videoconferencing codecs according to standards and practices

6. Manage and support a complex network

6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network

6.2 Select and install network management tools according to industry and organisational standards

6.3 Set and monitor alerts and logs

6.4 Capture and analyse network performance data

6.5 Implement automated server updates

6.6 Implement desktop management policies

6.7 Implement automated virus checking

6.8 Use remote management tools

7. Test network functionality and obtain sign-off

7.1 Test network functionality and record results

7.2 Record results of network functionality test

7.3 Complete network documentation according to organisational standards

Evidence of the ability to:

design and implement a complex network that involves integrating multiple network services to meet business requirements

design and implement an appropriate security strategy for a complex network

monitor and test the performance of aspects of the solution

provide ongoing management and support of the network.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe firewall configurations and their application

summarise internet protocol (IP) addressing and network configuration

summarise and apply the following aspects of a network:

infrastructure

load balancing for applications

security

server operating systems

service configuration, including:

domain name system (DNS)

dynamic host configuration protocol (DHCP)

file transfer protocol (FTP)

network time protocol (NTP)

server messages block (SMB)

mail

proxy

web

service management

identify and describe troubleshooting tools and techniques, including network diagnostic utilities

outline the purpose of user authentication and directory services

describe voice over internet protocol (VoIP)

describe virtual private network (VPN).

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design a complex network to meet business requirements

1.1 Review network design, business requirements and latest vendor technical specifications for network components

1.2 Research options available for providing the network functionality required

1.3 Plan network implementation to provide network services and resources to meet business requirements

2. Design and implement a security strategy

2.1 Analyse requirements for internal and external security

2.2 Design security strategy to meet requirements

2.3 Implement security strategy

2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

2.5 Continually monitor internal and external network access for security breaches

3. Install and configure a complex network to meet business requirements

3.1 Check and install cabling and associated components according to industry standards

3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

3.3 Install and configure servers, routers, switches or other devices to provide name resolution

3.4 Install and configure servers, routers, switches or other devices to provide network services

3.5 Install and configure remote access services

3.6 Install and configure devices to provide data management services

4. Provide integrated network services across a complex network

4.1 Integrate multiple network services across network

4.2 Analyse and resolve interoperability issues

4.3 Optimise performance

4.4 Rectify security conflicts arising from integrating services

5. Plan, design and implement voice and video business communications system

5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

5.2 Incorporate the use of a communications server to provide real-time multimedia communications

5.3 Select common voice and videoconferencing codecs according to standards and practices

6. Manage and support a complex network

6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network

6.2 Select and install network management tools according to industry and organisational standards

6.3 Set and monitor alerts and logs

6.4 Capture and analyse network performance data

6.5 Implement automated server updates

6.6 Implement desktop management policies

6.7 Implement automated virus checking

6.8 Use remote management tools

7. Test network functionality and obtain sign-off

7.1 Test network functionality and record results

7.2 Record results of network functionality test

7.3 Complete network documentation according to organisational standards

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review network design, business requirements and latest vendor technical specifications for network components 
Research options available for providing the network functionality required 
Plan network implementation to provide network services and resources to meet business requirements 
Analyse requirements for internal and external security 
Design security strategy to meet requirements 
Implement security strategy 
Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools 
Continually monitor internal and external network access for security breaches 
Check and install cabling and associated components according to industry standards 
Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing 
Install and configure servers, routers, switches or other devices to provide name resolution 
Install and configure servers, routers, switches or other devices to provide network services 
Install and configure remote access services 
Install and configure devices to provide data management services 
Integrate multiple network services across network 
Analyse and resolve interoperability issues 
Optimise performance 
Rectify security conflicts arising from integrating services 
Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services 
Incorporate the use of a communications server to provide real-time multimedia communications 
Select common voice and videoconferencing codecs according to standards and practices 
Identify and evaluate appropriate network management tools to assist in the administration of the complex network 
Select and install network management tools according to industry and organisational standards 
Set and monitor alerts and logs 
Capture and analyse network performance data 
Implement automated server updates 
Implement desktop management policies 
Implement automated virus checking 
Use remote management tools 
Test network functionality and record results 
Record results of network functionality test 
Complete network documentation according to organisational standards 

Forms

Assessment Cover Sheet

ICTNWK529 - Install and manage complex ICT networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTNWK529 - Install and manage complex ICT networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: