Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTPMG502 Mapping and Delivery Guide
Develop customer premises equipment installation project plans

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency ICTPMG502 - Develop customer premises equipment installation project plans
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to plan installation of customer premises equipment (CPE). It applies to individuals who have a high level of specialist technical skills and knowledge in telecommunications and IT networks using internet protocol (IP) systems, and who may supervise others.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to:

a site on which customer premises equipment (CPE) installation can be planned

relevant documentation, data, technical manuals and other site related documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assess project requirements
  • Discuss and clarify project deliverables with customer using available documentation
  • Determine the type of CPE installation project proposed
  • Evaluate access, work health and safety (WHS) and environmental issues and include in job specification
  • Quantify and source equipment required
  • Estimate costs using organisational costing guidelines
       
Element: Prepare detailed system design and configuration
  • Capture data necessary to project design brief
  • Negotiate system specifications based on project requirements with customer and sales staff
  • Translate available data into detailed system design and configuration
  • Verify deliverables with customer
       
Element: Detail project and quality plans
  • Develop project plan to meet customer’s needs with detailed task list, resource needs and timeframes
  • Develop contingency plans to meet problems that may arise
  • Produce a quality plan, incorporating process flow charts
  • Verify plans with customer and appropriate personnel
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess project requirements

1.1 Discuss and clarify project deliverables with customer using available documentation

1.2 Determine the type of CPE installation project proposed

1.3 Evaluate access, work health and safety (WHS) and environmental issues and include in job specification

1.4 Quantify and source equipment required

1.5 Estimate costs using organisational costing guidelines

2. Prepare detailed system design and configuration

2.1 Capture data necessary to project design brief

2.2 Negotiate system specifications based on project requirements with customer and sales staff

2.3 Translate available data into detailed system design and configuration

2.4 Verify deliverables with customer

3. Detail project and quality plans

3.1 Develop project plan to meet customer’s needs with detailed task list, resource needs and timeframes

3.2 Develop contingency plans to meet problems that may arise

3.3 Produce a quality plan, incorporating process flow charts

3.4 Verify plans with customer and appropriate personnel

Evidence of the ability to:

assess the equipment and performance requirements for a project on customer premises

prepare detailed system design and configuration to customer requirements

develop project and quality plans for the installation.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify and discuss the advantages of cabling types, structures and connectors

describe the common customer telecommunications applications and related equipment

explain the key advantages of connections to carrier infrastructure or equipment

identify and summarise the current legislation relating to installation of telecommunications equipment and connection to carrier services

explain environmental impacts, including options for green information and communications technology (ICT) installations

identify and determine cost-effective solutions in installations, including the advantages of leasing and purchasing

describe the attributes of network and transmission equipment

explain network topologies, interface and interconnect solutions

explain work health and safety (WHS) requirements for installations in terms of:

electrical safety

materials handling

physical hazards

confined spaces

heights

lifting

calculate the power requirements for the installation plan

describe typical performance parameters and typical faults that may be encountered in customer equipment and related connection and transmission media

identify warranty information for equipment supplies and contractor work guarantees.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Performance Criteria

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess project requirements

1.1 Discuss and clarify project deliverables with customer using available documentation

1.2 Determine the type of CPE installation project proposed

1.3 Evaluate access, work health and safety (WHS) and environmental issues and include in job specification

1.4 Quantify and source equipment required

1.5 Estimate costs using organisational costing guidelines

2. Prepare detailed system design and configuration

2.1 Capture data necessary to project design brief

2.2 Negotiate system specifications based on project requirements with customer and sales staff

2.3 Translate available data into detailed system design and configuration

2.4 Verify deliverables with customer

3. Detail project and quality plans

3.1 Develop project plan to meet customer’s needs with detailed task list, resource needs and timeframes

3.2 Develop contingency plans to meet problems that may arise

3.3 Produce a quality plan, incorporating process flow charts

3.4 Verify plans with customer and appropriate personnel

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Discuss and clarify project deliverables with customer using available documentation 
Determine the type of CPE installation project proposed 
Evaluate access, work health and safety (WHS) and environmental issues and include in job specification 
Quantify and source equipment required 
Estimate costs using organisational costing guidelines 
Capture data necessary to project design brief 
Negotiate system specifications based on project requirements with customer and sales staff 
Translate available data into detailed system design and configuration 
Verify deliverables with customer 
Develop project plan to meet customer’s needs with detailed task list, resource needs and timeframes 
Develop contingency plans to meet problems that may arise 
Produce a quality plan, incorporating process flow charts 
Verify plans with customer and appropriate personnel 

Forms

Assessment Cover Sheet

ICTPMG502 - Develop customer premises equipment installation project plans
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTPMG502 - Develop customer premises equipment installation project plans

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: