Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTSAS518 Mapping and Delivery Guide
Install and upgrade operating systems
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | ICTSAS518 - Install and upgrade operating systems |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation.It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.No licensing, legislative, or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to: special purpose tools, equipment and materials industry software packages stand-alone or networked personal computers appropriate OS installation compact disk or recovery boot disks drivers for connected devices helpdesk system OS service packs. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Determine organisational help desk procedures |
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Element: Install or upgrade a desktop OS |
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Element: Manage and troubleshoot resource access |
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Element: Configure and troubleshoot hardware devices and drivers |
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Element: Configure and troubleshoot the desktop and user environments |
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