Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN419 Mapping and Delivery Guide
Implement and troubleshoot enterprise routers and switches

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICTTEN419 - Implement and troubleshoot enterprise routers and switches
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to determine customer needs, use information communication technologies (ICT) to meet network requirements, rectify equipment errors and create appropriate workplace documentation.It applies to individuals working as installers of internet protocol (IP) networks, enterprise network technicians, network administrators and other network support personnel.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

a network facility and workstations

operating instructions, installation documents and manuals

hardware and software testing tools currently used in industry.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for implementation of network routers and switches
  • Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel
  • Identify safety hazards and implement risk control measures in consultation with appropriate personnel
  • Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel
  • Select and obtain network services and network application requirements according to enterprise procedures
  • Obtain identified operating instructions, manuals, hardware and software testing methodologies
  • Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
       
Element: Implement network switches and routers
  • Configure routers and switches according to manufacturer’s specifications and enterprise procedures
  • Determine network addressing scheme for network connectivity, and verify using calculations
  • Activate, and verify wide area network (WAN) links provide network connectivity
  • Enable network services and network applications to the network to complete network connectivity process
  • Set up traffic access and filtering according to enterprise procedures
       
Element: Troubleshoot network switches and routers
  • Monitor network performance and isolate faults using diagnostic and analysis tools
  • Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures
       
Element: Document configuration and troubleshooting records
  • Restore work-site to safe condition according to established safety procedures
  • Record and store essential implementation information according to enterprise procedures
  • Notify appropriate personnel of completion of the task according to enterprise procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Prepare for implementation of network routers and switches

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures

Evidence of ability to:

determine customer networking requirements

configure routers and switches using hierarchical addressing over virtual local area networks (VLANs) to meet network link requirements

enable and control access to network services and applications across the network

diagnose and rectify network hardware and device configuration faults

document configuration information, fault-finding history and remediation action.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise access control lists

give examples of characteristics of a typical enterprise including:

features and applications

work health and safety (WHS) procedures

record keeping procedures

switching and routing protocols and strategies:

hierarchical addressing

multilayer switching

routing protocols

VLAN routing

summarise implementation of enterprise wide area networks (WAN) links

explain network diagnostic and troubleshooting techniques

describe network modelling

specify how to configure and activate network access and security measures

describe the process of configuring switches and routers to enable local area networks (LAN) and WAN links

describe the connection process for enterprise networks using WAN services and applications

describe the purpose of maintaining enterprise network documentation

summarise the process and importance of troubleshooting network faults and implementing recovery actions

describe the use of a hierarchical internet protocol (IP) network address scheme

select and use tools and equipment to analyse enterprise networks.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Prepare for implementation of network routers and switches

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel 
Identify safety hazards and implement risk control measures in consultation with appropriate personnel 
Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel 
Select and obtain network services and network application requirements according to enterprise procedures 
Obtain identified operating instructions, manuals, hardware and software testing methodologies 
Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite 
Configure routers and switches according to manufacturer’s specifications and enterprise procedures 
Determine network addressing scheme for network connectivity, and verify using calculations 
Activate, and verify wide area network (WAN) links provide network connectivity 
Enable network services and network applications to the network to complete network connectivity process 
Set up traffic access and filtering according to enterprise procedures 
Monitor network performance and isolate faults using diagnostic and analysis tools 
Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures 
Restore work-site to safe condition according to established safety procedures 
Record and store essential implementation information according to enterprise procedures 
Notify appropriate personnel of completion of the task according to enterprise procedures 

Forms

Assessment Cover Sheet

ICTTEN419 - Implement and troubleshoot enterprise routers and switches
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTTEN419 - Implement and troubleshoot enterprise routers and switches

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: