• ICTTEN4213A - Configure and troubleshoot advanced network switching

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN4213A Mapping and Delivery Guide
Configure and troubleshoot advanced network switching

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency ICTTEN4213A - Configure and troubleshoot advanced network switching
Description This unit describes the performance outcomes, skills and knowledge required to perform network switch configuration and troubleshooting, including network management by remote access for wired and wireless networks.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to large networks involving wireless local area networks (WLANs), virtual local area networks (VLANs), interVLAN routing, remote access management and operating system management of network devices.Relevant job roles include installer of internet protocol (IP) enterprise networks, enterprise network technician, network administrator and network support.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Telecommunications networks engineering
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to work on a switched network
  • Prepare for given work according to occupational health and safety (OHS) and environmental requirements with appropriate personnel
  • Identify safety hazards and implement risk control measures in consultation with appropriate personnel
  • Determine nature and scope of the network and network topology from job briefs or appropriate personnel
  • Select and obtain wireless and wired network components requirements according to enterprise procedures
  • Obtain operating instructions, manuals, hardware and software testing methodologies
  • Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite
       
Element: Configure network switches
  • Set up and configure network switches according to manufacturer's specifications and enterprise procedures
  • Build and configure a routed network using remote access management
  • Establish multiple VLANs across the network to manage the access and traffic across the network
       
Element: Troubleshoot network
  • Monitor network traffic and assess performance against manufacturer's specifications and established procedures
  • Troubleshoot network according to manufacturer's specifications and enterprise procedures
  • Identify and rectify faults according to enterprise procedures
       
Element: Complete and document network installation and configuration
  • Restore worksite to safe condition according to established safety procedures
  • Record and store essential configuration information according to enterprise procedures
  • Notify appropriate personnel about the completion of the task according to enterprise procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

build and configure a routed network

configure a VLAN on a given network topology

configure VLAN trunking and spanning tree protocols

establish VLANs over a wireless network

design and deploy remote access and network security.

Context of, and specific resources for assessment

Assessment must ensure:

a site where configuring advanced network switching may be conducted

use of tools, equipment and materials currently used in industry

relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate performing network switch configuration

direct observation of the candidate troubleshooting network problems

oral or written questioning to assess required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example with:

ICTTEN2209A Build and maintain a secure network

ICTTEN4212A Apply advanced routing protocols to network design

ICTTEN4214A Install and maintain a wide area network.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to liaise with customers and peers to achieve outcomes

literacy skills to read and interpret enterprise procedures, manuals and specifications

numeracy skills to interpret technical data

planning and organisational skills to plan and prioritise own work

problem solving skills to:

deal with unexpected situations on the basis of safety and specified work outcomes

troubleshoot network malfunctions

safety awareness skills to:

apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities

follow enterprise OHS procedures

work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

technical skills to:

configure a network to support multiple VLANS

configure a switch using VLAN trunking and spanning tree protocols

design and build a interVLAN switched network

establish LAN switching over a wireless network

install switch and remote access security

use tools and equipment

Required knowledge

enterprise OHS procedures

interVLAN routing

spanning tree protocol

switch and remote network security management

tool and equipment correct usage

troubleshooting procedures

VLAN trunking protocol

wireless LAN setup and access configuration

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS may include:

awards provisions

hazardous substances and dangerous goods codes

legislation

local safe operation procedures

material safety management systems

protective equipment.

Environmental requirements may include:

dust

excessive energy and water use

excessive noise

fume

gas

liquid waste

smoke and fugitive emissions

solid waste

vapour.

Appropriate personnel may include:

customer

manager

network manager

site engineer

supervisor.

Enterprise procedures may include:

instructions:

designs

drawings

job sheets

plans

manufacturer's specifications

operational procedures

reporting and communication

use of tools and equipment.

Essential configuration information may include:

installation software

installation and configuration documentation

IP addressing schemes

logical and physical diagrams

network administrator codes

passwords

security access codes

troubleshooting reports.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Prepare for given work according to occupational health and safety (OHS) and environmental requirements with appropriate personnel 
Identify safety hazards and implement risk control measures in consultation with appropriate personnel 
Determine nature and scope of the network and network topology from job briefs or appropriate personnel 
Select and obtain wireless and wired network components requirements according to enterprise procedures 
Obtain operating instructions, manuals, hardware and software testing methodologies 
Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite 
Set up and configure network switches according to manufacturer's specifications and enterprise procedures 
Build and configure a routed network using remote access management 
Establish multiple VLANs across the network to manage the access and traffic across the network 
Monitor network traffic and assess performance against manufacturer's specifications and established procedures 
Troubleshoot network according to manufacturer's specifications and enterprise procedures 
Identify and rectify faults according to enterprise procedures 
Restore worksite to safe condition according to established safety procedures 
Record and store essential configuration information according to enterprise procedures 
Notify appropriate personnel about the completion of the task according to enterprise procedures 

Forms

Assessment Cover Sheet

ICTTEN4213A - Configure and troubleshoot advanced network switching
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ICTTEN4213A - Configure and troubleshoot advanced network switching

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: