Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

LGACOM401A Mapping and Delivery Guide
Administer contracts

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency LGACOM401A - Administer contracts
Description This unit covers the administration, monitoring and transition of contracts.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Prerequisite Unit/s
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish administration procedures
  • Administrative processes for contracts are implemented according to council quality improvement
  • Contract requirements are confirmed with relevant contract personnel.
  • Complaint system is established according to council policy and procedures.
  • Consistent and accurate records of contract progress are maintained.
       
Element: Monitor contract time frame and specifications
  • Regular inspections of contract services are undertaken to ensure compliance with specifications and program for completion.
  • Regular planned progress meetings are held and documented between all contract personnel to ensure problems are identified and resolved early.
  • Variations between the specified scope of services and the contract are identified and documented, and relevant personnel are notified without delay.
  • Testing of services in progress is carried out as required by the contract and in accordance with legislation, regulations and council policy.
       
Element: Monitor costs
  • Contract costs are monitored on a regular basis to ensure that the service is carried out in accordance with financial and contractual requirements.
  • Payments for contract services are authorised in accordance with the conditions of contract and delegation of officer.
  • Transaction costs are monitored through an established system.
       
Element: Resolve contractual disputes
  • Disagreements are investigated to identify cause and validity.
  • Terms of resolution are negotiated and agreed.
  • Contract provisions for dispute resolution are followed.
  • Legal and management advice is sought at an early stage of any dispute to ensure that the contractor has a clear understanding of the council's legal position and that the council is not exposed to undue legal risk.
  • Appropriate legal advice is sought at any stage in order to clarify any technical aspects of a dispute.
       
Element: Implement contract transition
  • Contract conditions and responsibilities are reviewed with relevant personnel to ensure satisfactory completion of contract.
  • Contract completion is authorised in writing to confirm completed services have been undertaken according to contract objectives and specifications.
  • Final statement is reconciled.
  • Contractor performance and level of service are evaluated against agreed benchmark.
  • End-of-service or renewed contracts are coordinated to meet council requirements.
  • Quality of contract documentation is assessed.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

Maintenance of files relating to records of meetings, payments, progress reports, file notes and discussions.

Effective communication with the contractor.

Monitoring of industry changes.

Making recommendations covering a range of contracts.

Maintenance of WorkCover, OHS and audit processes and up-to-date insurance files.

Monitoring relevant laws, by laws and regulations or best practice on environmental performance and sustainability

Context of assessment

On the job or in a simulated work environment.

Relationship to other units(prerequisite or co-requisite units)

Prerequisite units: nil.

Co-requisite units: nil.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

Access to a workplace or simulated case study that provides such resources as:

a range of council contract documentation and records

relevant commercial law texts on contracts

relevant council policies and procedures documents.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

negotiation and liaison across a range of internal and external customers

contingency management

contract interpretation

project management

conflict resolution

client interaction

financial and time management.

Required Knowledge

relevant legislation, regulations, codes of practice and policies applicable to the industry and the council, including those relating to environmental/sustainable practice and OHS

relevant systems and procedures to aid in the achievement of sustainable practice

contract procedures

contract law

knowledge of the contract service

performance standards and analysis

complaint procedures

costing processes.

Hidden text

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Administrative processes for contracts may include:

supervision

management

monitoring

overseeing.

Records of contract progress may include:

photographs

data

progress reports

customer surveys

minutes of meetings.

Services may include:

product

maintenance

supply

cleaning

waste

research

environmental initiatives

civil

child care

other council services.

Testing may include:

samples

routine checks

audits

observations

meetings

laboratory

Payments may include:

progressive

lump sum.

Conditions of contract may include:

tender documentation

maintenance plan

compliance with sustainable practice guidelines

defects liability.

Contractor performance is evaluated in terms of:

adherence to timelines and estimated costs

progress towards objectives

adherence to quality standards, environmental and sustainability standards and OHS and EEO practices.

Hidden text

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Administrative processes for contracts are implemented according to council quality improvement 
Contract requirements are confirmed with relevant contract personnel. 
Complaint system is established according to council policy and procedures. 
Consistent and accurate records of contract progress are maintained. 
Regular inspections of contract services are undertaken to ensure compliance with specifications and program for completion. 
Regular planned progress meetings are held and documented between all contract personnel to ensure problems are identified and resolved early. 
Variations between the specified scope of services and the contract are identified and documented, and relevant personnel are notified without delay. 
Testing of services in progress is carried out as required by the contract and in accordance with legislation, regulations and council policy. 
Contract costs are monitored on a regular basis to ensure that the service is carried out in accordance with financial and contractual requirements. 
Payments for contract services are authorised in accordance with the conditions of contract and delegation of officer. 
Transaction costs are monitored through an established system. 
Disagreements are investigated to identify cause and validity. 
Terms of resolution are negotiated and agreed. 
Contract provisions for dispute resolution are followed. 
Legal and management advice is sought at an early stage of any dispute to ensure that the contractor has a clear understanding of the council's legal position and that the council is not exposed to undue legal risk. 
Appropriate legal advice is sought at any stage in order to clarify any technical aspects of a dispute. 
Contract conditions and responsibilities are reviewed with relevant personnel to ensure satisfactory completion of contract. 
Contract completion is authorised in writing to confirm completed services have been undertaken according to contract objectives and specifications. 
Final statement is reconciled. 
Contractor performance and level of service are evaluated against agreed benchmark. 
End-of-service or renewed contracts are coordinated to meet council requirements. 
Quality of contract documentation is assessed. 

Forms

Assessment Cover Sheet

LGACOM401A - Administer contracts
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

LGACOM401A - Administer contracts

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: