Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

LGADMIN528A Mapping and Delivery Guide
Provide advocacy and representation

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency LGADMIN528A - Provide advocacy and representation
Description This unit covers representing the interests of the council or organisation in forums. The unit outlines the knowledge and skills required to advocate on behalf of the council or organisation, and to represent the issues and interests of the council in forums within the organisation and with the community, individuals and other organisations.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish the representative role and process
  • The role, processes and conditions of representation are determined with individuals and key groups.
  • Relevant objectives to be pursued are identified in accordance with organisational priorities.
  • Strategy is developed to provide a framework for pursuing promotion of relevant interests.
  • Strategy is developed in accordance with legislative and regulatory requirements.
  • Purpose and objectives of the strategy are clearly determined and promoted.
       
Element: Implement the advocacy strategy
  • Appropriate strategic alliances are identified and developed.
  • Opportunities to reflect, promote and represent relevant interests are created in accordance with the strategy.
  • Collaborative planning and action are promoted and supported.
  • Potential areas of conflict are identified and strategies are implemented to address them.
  • Potential impact of decisions is calculated and assessed in terms of objectives and priorities.
  • Reports and feedback are provided to key people in accordance with organisational requirements.
       
Element: Represent the council's position
  • A positive image of council is promoted.
  • Issues, policies and practices are effectively communicated in writing and orally to a range of audiences.
  • Interpersonal communication meets the needs of the audience and the objectives of the representation.
  • Council's position is conveyed in a positive manner that contributes to consensus.
       
Element: Evaluate effectiveness of representation
  • Decisions are analysed and reported against agreed objectives.
  • Appropriate follow up with key stakeholders is undertaken to obtain feedback to maximise effectiveness.
  • Adjustments to the strategy are implemented in response to the evaluation.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

determine objectives based on organisational priorities

develop a strategy to provide a framework for pursuing the promotion of a range of relevant interests as a representative of the organisation

represent council in a range of contexts

apply high level skills when representing specific issues within broad organisational, social, political and community structures

represent individual and group concerns and interests effectively within the organisation and the community.

Context of assessment

Competency is demonstrated by performance of all stated criteria, with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide, and within the scope of the Range Statement.

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package.

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment.

Assessment should reinforce the integration of the key competencies for the particular AQF level. Refer to the key competency levels at the end of this unit.

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations formal and informal, involving different type problems and clients.

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

written and oral communication

research and analysis

policy development

consultation and networking

measuring strategic planning and outcomes

negotiation and mediation

lobbying

public speaking

presenting at formal meetings

facilitation

Required Knowledge

local government processes

community consultation and decision-making processes

power structures and relationships in the organisation and community

community development models

nature and structure of the local government industry

processes and structures relevant to organisational goals and objectives or work role

models of negotiation

models of management and leadership

complex cultural awareness

relevant policies at national, state and local levels

relevant agencies and services that may assist in promoting and advocating

political lobbying processes

use of media for advocacy purposes

how to access key stakeholders

relevant regulatory, legislative and legal requirements

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Representation may include:

advancing the interests of the business unit through forums

promoting the interests of the organisation in a wide range of public forums

Individuals and key groups may include:

management

councillors

colleagues

rate payers

interest groups

service providers

commercial enterprises

government departments and agencies

experts

policy and decision makers

media

community groups

Strategy may include:

public meetings and public profiling

questionnaires and interviews

monitoring trends

development of issues paper and policy

lobbying

focus groups

Opportunities may include:

events

publicity

committee membership

public presentations

media

policy development

special meetings and delegations

focus groups

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The role, processes and conditions of representation are determined with individuals and key groups. 
Relevant objectives to be pursued are identified in accordance with organisational priorities. 
Strategy is developed to provide a framework for pursuing promotion of relevant interests. 
Strategy is developed in accordance with legislative and regulatory requirements. 
Purpose and objectives of the strategy are clearly determined and promoted. 
Appropriate strategic alliances are identified and developed. 
Opportunities to reflect, promote and represent relevant interests are created in accordance with the strategy. 
Collaborative planning and action are promoted and supported. 
Potential areas of conflict are identified and strategies are implemented to address them. 
Potential impact of decisions is calculated and assessed in terms of objectives and priorities. 
Reports and feedback are provided to key people in accordance with organisational requirements. 
A positive image of council is promoted. 
Issues, policies and practices are effectively communicated in writing and orally to a range of audiences. 
Interpersonal communication meets the needs of the audience and the objectives of the representation. 
Council's position is conveyed in a positive manner that contributes to consensus. 
Decisions are analysed and reported against agreed objectives. 
Appropriate follow up with key stakeholders is undertaken to obtain feedback to maximise effectiveness. 
Adjustments to the strategy are implemented in response to the evaluation. 

Forms

Assessment Cover Sheet

LGADMIN528A - Provide advocacy and representation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

LGADMIN528A - Provide advocacy and representation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: